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Joy Shoetique

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Joy Shoetique Reviews Summary

The company enjoys a mixed reputation, with many customers praising the quality, comfort, and variety of products offered, particularly in footwear and clothing. Positive experiences often highlight fast delivery and reasonable pricing, contributing to overall customer satisfaction. However, concerns regarding long shipping times, difficulties with returns, and inconsistent product quality persist. Some customers have reported challenges in reaching customer service and discrepancies between advertised and received items. While many express loyalty and a willingness to repurchase, a notable segment remains wary due to negative experiences, indicating a need for improved communication and service consistency.

This summary is generated by AI, based on text from customer reviews

value
44
shipping
44
quality
66

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804 reviews

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Pennsylvania
1 review
1 helpful vote
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Love
November 16, 2019

Thanks for your quick shipping and nice customer service. Real cool clothing on this site. Love all the styles from them. Thanks!

Date of experience: November 16, 2019
California
1 review
2 helpful votes
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Gorgeous
November 16, 2019

Their high heels are not very high and the size are accurate. Love the sandals from their site. Keep an eye on this site

Date of experience: November 16, 2019
California
1 review
2 helpful votes
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Love the shoes
November 16, 2019

I love the shoes from this store. Luckily I got them on Joyshoetique. Accurate size and lovely style!

Come and Buy! Hurry up!

Date of experience: November 15, 2019
Texas
1 review
4 helpful votes
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I never write reviews; however after not receiving my order after almost 3 weeks, then THEY cancelled my order, I wanted to save others from the disappointment. Such ashame, I really thought the sweaters I ordered look great on their site.

Date of experience: November 15, 2019
California
1 review
1 helpful vote
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Such nice clothing store
November 13, 2019

This store is great for searching and buying very nice clothes online. If I would like faster shipping. Thanks again for the great work you do for the client.

Date of experience: November 13, 2019
New York
1 review
1 helpful vote
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Warm Jumper
November 12, 2019

I purchased a jumper from Joyshoetique and it was exactly as shown in the picture. It was quite thick and super warm and soft. Not the greatest quality as a thread started coming out in the wash but nothing major and could still be worn. You definitely get the quality that you pay for. Overall, super happy with my item and would definitely buy from this site again!

Date of experience: November 11, 2019
California
1 review
1 helpful vote
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Brilliant Brand
November 11, 2019

The website was clear and easy. The dress came when expected within a few days and looks great. Will use this brand. After visiting several websites, finally I found many beautiful clothes on this website. I love its varieties and discounts

Date of experience: November 10, 2019
Germany
1 review
1 helpful vote
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Beautiful clothes
November 11, 2019

After visiting several websites, finally I found many beautiful clothes on this website. I love its varieties and I am happy that after ordering some of them, they would arrive at the same time. I haven't purchased yet, but I am going to.

Date of experience: November 9, 2019
Illinois
1 review
1 helpful vote
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Recommend
November 11, 2019

I received my command and seriously i was surprised! I really love the articles, unfortunately 1 of the 3 was TOO short and i couldn't wear it but Joyshoetique refunded the article. The 2 others was just PERFECT, the material and the colors were perfect! I'll recommand on this website for sure!

Date of experience: November 9, 2019
Georgia
1 review
0 helpful votes
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Fair Price
November 11, 2019

Everything is so wonderful on the Joyshoetique website, all the clothes, accessories, shoes, everything! Makes me want to buy everything because the prices are very fair and the products of a great quality!

Date of experience: November 9, 2019
GB
1 review
15 helpful votes
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Reasonable price
November 11, 2019

I've personally shopped from joyshoetique.com multiple times, and haven't encountered any issues so far. Their customer service can be slow at times, but in general it's worked out pretty well for me. The clothes fit me as they should (but seriously, refer to their size guide, I usually size up when I order from them). The quality of the material can vary, although I've only ever been unsatisfied with the quality of one sweater so far. Everything else has been a great deal. At a reasonable price too!

Date of experience: November 9, 2019
GB
1 review
1 helpful vote
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I am very satisfied with what I purchased, the prices are extremely reasonable, especially when you compare them to other websites. I was very satisfied because when the clothes came they looked just like the picture. I'm loyal to them now because I appreciate the quality for the amazing price that you just can't beat! Responding within a day. Everything was very cheap but still a good quality!

Date of experience: November 8, 2019
GB
1 review
1 helpful vote
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Their customer service was above and beyond. The shoe quality is higher than expected, clothing quality was okay but I'm happy with it, it's a good value for money. Shipping was so much faster than expected as well! They came so quickly in the mail that it was all really cute and true to size.

Date of experience: November 8, 2019
Germany
1 review
3 helpful votes
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Joyshoetique is always looking out for their customers. Their app is so easy to use and always offering some kind of deal or coupon. I have ordered a total of 7 items from here and haven't been disappointed once! They're fast, reliable, cheap (prices), but EXCELLENT quality. Now this online store is my go-to! Shopping on joyshoetique is so much fun!

Date of experience: November 8, 2019
Japan
1 review
1 helpful vote
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Free Shipping
November 10, 2019

I have great things to say. I love the fact that I can normally get free shipping and I especially love all of the different clothing they have!

Date of experience: November 8, 2019
Singapore
1 review
1 helpful vote
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Friendly Service
November 10, 2019

I have ordered online and visited Joyshoetique and can only say I have had exceptionally friendly service and such excellent value. Online orders are quick and always packed so well too! Very happy with the service I have personally received

Date of experience: November 7, 2019
Canada
1 review
1 helpful vote
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Affordable
November 9, 2019

I love the selection of items on this site and how legit and helpful the reviews are. The shipping is also super fast and affordable compared to other similar clothes sites.

Date of experience: November 7, 2019
France
1 review
1 helpful vote
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Size Up
November 9, 2019

Gorgeous, recommend to take a size up. It's exactly like the picture. The color and everything about this dress are perfect.

Date of experience: November 7, 2019
Virginia
1 review
1 helpful vote
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Lovely selection
November 8, 2019

I'm enjoying their slightly different selection of items, from other shopping places. Good value clothing. Lovely selection of prints.
I'm glad I found them.
Will continue to browse and hopefully buy.
Thank you.

Date of experience: November 6, 2019
France
1 review
1 helpful vote
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Will deal with again
November 8, 2019

A really good company that I wouldn't hesitate in dealing with again. On the ball, Joyshoetique dealt with my query in a understanding and professional manner despite confusion with shipping details on my part.

Date of experience: November 6, 2019