Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Joy Shoetique

Joy Shoetique

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Joy Shoetique?
grey stargrey stargrey stargrey stargrey star

Joy Shoetique Reviews Summary

The company enjoys a mixed reputation, with many customers praising the quality, comfort, and variety of products offered, particularly in footwear and clothing. Positive experiences often highlight fast delivery and reasonable pricing, contributing to overall customer satisfaction. However, concerns regarding long shipping times, difficulties with returns, and inconsistent product quality persist. Some customers have reported challenges in reaching customer service and discrepancies between advertised and received items. While many express loyalty and a willingness to repurchase, a notable segment remains wary due to negative experiences, indicating a need for improved communication and service consistency.

This summary is generated by AI, based on text from customer reviews

value
44
shipping
44
quality
66

Instant Feedback

804 reviews

We monitor reviews for authenticity

California
4 reviews
6 helpful votes
Follow Kimberly R.
Unfollow Kimberly R.
Share Review
Report Review

The selection is good and there are new items arriving monthly. They have good sales and there are many plus sizes to choose from. I'll buy from them again.

Date of experience: September 11, 2019
Texas
5 reviews
22 helpful votes
Follow Kat C.
Unfollow Kat C.
Share Review
Report Review

Good product
September 12, 2019

My original order was split into two due to an item being unavailable at the time and rather than wait I changed it. The process was very easy and customer service was amazing. I am just waiting for it to arrive. The balence left over was credited back to me.

Also, the clothing that I did receive was shipped swiftly as I chose the fast delivery option. It got here within ten days. The top and party dress set I bought is now among my favourite clothing items and the shirt dress with the cool neck thing is great. I'm a bit tall so ita not a dress on me but I love it regardless as if makes me feel like Kady from the Magicians.

Date of experience: September 11, 2019
China
5 reviews
31 helpful votes
Follow Reeves S.
Unfollow Reeves S.
Share Review
Report Review

New Shopper
September 12, 2019

I'm a new shopper that went on brower for summer sandals and vacation clothes. Sizing was a little tricky for some pieces which resulted in me having a few things that needed to be returned or exchanged. The ticket process was very effective in getting those things taken care of... I received exchanges in a few weeks. My credit/refunds were processed in a timely manner. Customer service is excellent thanks~

Date of experience: September 10, 2019
Japan
4 reviews
14 helpful votes
Follow Smith F.
Unfollow Smith F.
Share Review
Report Review

Always a lovely experience
September 12, 2019

I've never had an issue with joyshoetique; my orders arrive in good time and in great condition and the customer service are always lovely and helpful. The products themselves are good quality and the prices are just as good. The range of sizes they offer are also great. I have ordered several times from this company and intend to do so again

Date of experience: September 10, 2019
California
4 reviews
3 helpful votes
Follow Michelle S.
Unfollow Michelle S.
Share Review
Report Review

Thanks for an excellent service rendered by your team, great product, timely delivery and good customer service.

Date of experience: September 9, 2019
Canada
5 reviews
7 helpful votes
Follow Olga C.
Unfollow Olga C.
Share Review
Report Review

I ordered from joyshoetique a couple months ago and my experience was great. I personally appreciate the variety of products that joyshoetique has and how affordable they all are. The shoes that I ordered is exactly like shown in the picture and the material is really comfortable. Also, the shipping was pretty fast and that's another reason why I will definitely buy again from joyshoetique

Date of experience: September 5, 2019
New York
1 review
1 helpful vote
Follow Jacox J.
Unfollow Jacox J.
Share Review
Report Review

I love ordering from this site. Always super fast shipping and beautiful items. I'm always pleasantly surprised at how pristine my items are when I receive them.

Date of experience: September 4, 2019
China
1 review
1 helpful vote
Follow De X.
Unfollow De X.
Share Review
Report Review

I have been looking at ur clothes a lot they are very cute and I really really like the style. I hope to see more things on the future and to shop more at you site.

Date of experience: September 3, 2019
Japan
4 reviews
12 helpful votes
Follow Yuki S.
Unfollow Yuki S.
Share Review
Report Review

Love The Sandals
August 31, 2019

This site full of different styles of sandals, I search variety of them with which colorful print and nice size. I look for the similar site all the time and now I FOUND IT! Now they are 12% off with code JOY1you can clearly see the activity at the homepage. I am waiting for mine after few days. I can't wait to getting them.

Date of experience: August 29, 2019
California
2 reviews
5 helpful votes
Follow Vivien W.
Unfollow Vivien W.
Share Review
Report Review

Love their styles
August 29, 2019

I ordered one dress and one pair of shoes two weeks ago. I don't wait too much time when I receive them. The dress is quite pretty, and the quality is really good. Before I receive my shoes, I was worried about the size. Oh, when I receive it, it is comfortable and beautiful too. Too happy with them, and I have recommend the website to my friends.

Date of experience: August 27, 2019
Hong Kong
3 reviews
3 helpful votes
Follow Theri E.
Unfollow Theri E.
Share Review
Report Review

One of my favorite shoes in summer, it's very good quality, it's shiny, it's comfortable, it's the right size, it can go with any dress

Date of experience: August 27, 2019
California
4 reviews
2 helpful votes
Follow Bella J.
Unfollow Bella J.
Share Review
Report Review

Absolutely love it
August 26, 2019

Really nice and sizing is spot on. Very comfortable for wide feet. I was surprised how the quality was. I absolutely love it!

Date of experience: August 25, 2019
California
3 reviews
1 helpful vote
Follow Andy S.
Unfollow Andy S.
Share Review
Report Review

Better than imagined
August 26, 2019

The package arrived very fast.the color and picture are a little different.
After wearing it looks good. LOVE!

Date of experience: August 23, 2019
Texas
2 reviews
0 helpful votes
Follow Ethan W.
Unfollow Ethan W.
Share Review
Report Review

Very beautiful shoes
August 25, 2019

Very beautiful shoes, walk not tired, very sexy, I will recommend this site to our friends, customer service is very good.

Date of experience: August 23, 2019
New Jersey
4 reviews
4 helpful votes
Follow Tywen D.
Unfollow Tywen D.
Share Review
Report Review

4 Stars Given
August 15, 2019

Would give 4 stars. I ordered a pair of sandals 2 weeks ago and they e-mailed me that the items I chose were out of stock.
I was unhappy at first, but they fixed the problems for me and offered me a cash couon for the inconvenience. Now I have received my sandals, i must say you should not regret about them, they are amazing! The print with the color matched with each other, but I think the height of the heels for me a little high. I suggest you make them shorter, that will be fine.

Date of experience: August 14, 2019
Japan
1 review
1 helpful vote
Follow Sandra S.
Unfollow Sandra S.
Share Review
Report Review

All is super
August 13, 2019

My heels arrived on time, i like this design, sizes fitted well, quality is perfect for the price, qill buy again from this seller.

Date of experience: August 13, 2019
Japan
3 reviews
2 helpful votes
Follow Snow G.
Unfollow Snow G.
Share Review
Report Review

Although first pair was too large, the company was good with their back n forth msgs and allowed me to get a smaller size. That new pair just arrived and fits perfectly. I like the shoe very much. And I appreciate the customer service they gave me. Thank you.

Date of experience: August 13, 2019
California
4 reviews
14 helpful votes
Follow Cindy f.
Unfollow Cindy f.
Share Review
Report Review

I loved all of items I received from joyshoetique and all items were in good condition and quality. The site has reviews and photos of customers wearing the items so you can see what it looks like before you buy it. The measurements are also very helpful. I love this brand because they have amazing clothes with the best prices. Excellent site, fast delivery and no taxation.

Date of experience: August 11, 2019
Japan
1 review
0 helpful votes
Follow Bu w.
Unfollow Bu w.
Share Review
Report Review

Joyshoetique is one of my favorite online stores and I always find there are so many great things for me and there are so many great decorations for my home.The delivery is
It was quick. I received all the packages in two weeks. There's never really been a problem with my sense of quality. That sounds great to me.

Date of experience: August 9, 2019
Hong Kong
4 reviews
4 helpful votes
Follow chuiju f.
Unfollow chuiju f.
Share Review
Report Review

Embroidery looks very nice
August 10, 2019
Updated review

Very cute. The fabric is not too fancy though but for an everyday dress or over a bathing suit it works great! Embroidery looks very nice

Date of experience: August 8, 2019

it's well constructed so I'm very glad!!
August 9, 2019
Previous review

ordered them to my usual size without thinking to order latter because of the pointed toe. But to my surprise them fit perfectly! And they feel good as well! there is a slight padding on the inner sole. it's well constructed so I'm very glad!!

Date of experience: August 8, 2019