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JomaShop Reviews Summary
Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
This summary is generated by AI, based on text from customer reviews
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I spent 3700 bucks in two purchases for my wedding. I purchased an extra band for one of the watches that was the wrong size. Called the support line, It was unused. I just wanted to exchange it for the right one. Unwilling to help me; I am stuck with it. I will never buy from Jomashop again even though they ship quickly and have quality watches. Not worth it!
My oder No M*******
Very satisfied with the service and product. The website provides very attractive deals. A large assortiment of products offered allows to make the best selection.
I've purchased about 8 to 10 watches from Jomashop and the service has always been great. I get my watches shipped to Canada and I always get them fast and in great condition. I will definitely purchase from them again.
The website was easy to navigate and the prices were amazing. I will order all my watches from here!
Overall experience was very good. Packaging was secure and the order came fast. I love their selection of watches!
Very happy with jomashop, item was the same as described, fast shippin gto canada. Overall vey satisfied with my experience
I've so far placed 2 orders and purchased 3 watches. Each experience as been top notch with outstanding pricing, service, delivery and products.
Will Only use JomaShop for my watch needs.
I've been a watch collector for many years and dealt with many vendors. I believe that JamaShop has no equal for customer service, the quality of their products, their pricing and quality. Their shipping is 2nd to none. The very best shopping experience I have ever seen in my 50 years of collecting watches.
It was delivered on time and looks as in the picture. I have bought other watches from Joma shop and they have always delivered in a timely manner
The best prices! And good customer service. I am very happy with my watch. I will definitely use jomashop anytime I will by a watch again.
Excellent selection, price, and customer service. Can pay with amazon payments, which is very convenient. Watch arrived fast and well packaged.
Buy to Ray Ban sunglasses and I'm surprised that you send me very bad copies. Nowhere was mentionned that you was selling Ray Ban copies. I hope this have been just a mistake.
I'm so happy with my purchase! Oakley Turbine Rotor Warm Grey Sunglasses. Great product and fast delivery!
Purchased Citizen Dive Watch, 400 in the store here locally (TX) 190 on JomaShop. Came quick, and was just as it was in store. Perfect, will be shopping again.
This was the third time purchasing from jomashop and each time has been great. The prices and fast shipping are second to none.
I would have to say that the quality & speediness of the delivery was great. I have bought two watches from this sit now. At first the site seems somewhat sketchy, but it is a reputable site. A+
M*******
I've ordered a few times from JomaShop. Outstanding selection, best prices and quick shipping. I've been very satisfied.
I ordered a pair of Oakley sunglasses (M*******) at an exceptional price. They were shipped promptly and delivered quickly.
Nothing lacking in an online merchant.
From the business
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members