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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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New York
1 review
0 helpful votes
Follow Amir A.
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Great product
October 9, 2018

One of the best site for all the watch shopping with crazy deals. Would recommend to all friends and family to shop. M19Q9082

Date of experience: October 9, 2018
Georgia
1 review
0 helpful votes
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They are good at selling watches, but the warranty they provide has no merit. You are far better off paying the 5-10% more and getting it from an authorized retailer who's warranty is backed by Panerai.

Date of experience: October 4, 2018
New Zealand
1 review
0 helpful votes
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M19Q0240
October 4, 2018

I bought a Tissot at a very great deal from Jomashop... Great Watch Quick response to emails and an amazing watch Thank you Jomashop

Date of experience: October 4, 2018
Colombia
1 review
0 helpful votes
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Fast delivery
October 3, 2018

I have no complains, the buying experience was very easy and the delivery time was as expected. The product was exactly the same as described in the image, it was a gift for my girlfriend and she was very happy and satisfied with the product.

Date of experience: October 3, 2018
Arizona
1 review
0 helpful votes
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I had amazing service when I called in and asked what the estimated time I would get my watch would be. They assured me that they could get it to me by the end of the week because I wanted it before I left on a trip. Sure enough my Tudor north flag arrived as expected. Price is also unbeatable.

Date of experience: October 1, 2018
Australia
1 review
0 helpful votes
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Great!
October 1, 2018

Ordered a Frederique Constant watch from Jomashop for half the price of what it would've been elsewhere. Delivery was a little slow but received good updates during the delivery process.

Order #M19H8437

Date of experience: October 1, 2018
Nevada
1 review
0 helpful votes
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Got the Tissot Chronograph. Best price around and fast delivery. First place I look for name brand watches of all price points.

Date of experience: September 28, 2018
Michigan
1 review
0 helpful votes
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I was a bit skeptic because the prices were so low, but the quality of the sunglasses I received was great. Best shades I ever bought!

Date of experience: September 26, 2018
District of Columbia
1 review
0 helpful votes
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I ordered a watch for an event two weeks in advance, specifically selecting a watch with a 1-3 business day expected shipping date. Soon after I placed the order, I was told that it wasn't in their warehouse and it would be an additional 3-5 business days. It has now been 8 and they are not responding to my inquiries. Also, I noticed that the "ships is 1-3 days" stayed up on the product page the entire time, purposefully misleading customers.

The product will not arrive in time for its intended purpose and they have not offered any compensation.

I will update the review to include quality when/if my order has been received.

Date of experience: September 25, 2018
Florida
1 review
0 helpful votes
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The watch is too little. I recommend it for kids. I ended giving mine to my nephew cause it looked bad in my big wide wrist.

Date of experience: September 24, 2018
Florida
1 review
0 helpful votes
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Best of the best
September 20, 2018

Love the selection and ability to finance within the site. Nobody has better prices or legitimate item selection.

I love this Breitling and will never buy from anywhere else, even the store in Aventura FL was amazed with price i paid out the door.

Thanks Jomashop!

Date of experience: September 20, 2018
Germany
1 review
0 helpful votes
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I purchased a RayBan sunnies (M18M6036 order) and everything was perfect!
Will definetely buy again from them. Thanks!

Date of experience: September 19, 2018
California
1 review
0 helpful votes
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The Lord treasure
September 18, 2018

On time of delivery and authentic product. Stylish and fashion jewelry.
The web app is helpful I can edit or add what I want..

Date of experience: September 18, 2018
Canada
1 review
0 helpful votes
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I know you might be skeptical because of the crazy discounted prices; I was too. After I had purchased my Rolex and Mont Blanc wallet, I went to a Rolex retailer to authenticate the watch. THEY SAID IT WAS GENUINE! I just couldn't believe how good the deal was! Only problem from what I've heard is that if the product u recieve is broken, then u can't send it to the products manufacturers because it doesn't come with a manufacturers warranty. Luckly, jomashop has their own warranty on products. But is can be slow at times. Overall though I'd say this site is reliable and trustworthy!

Date of experience: September 17, 2018
Virginia
1 review
0 helpful votes
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Very nice site
September 17, 2018

A very nice place to shop. I got what I ordered very quickly brand new and, very well packaged quality products! A very nice experience SHOPPING at: JOMASHOP. COM

ALSO THE WEBSITE IS VERY EASY TO NAVIGATE! A GREAT PLACE TO SHOP!

Date of experience: September 17, 2018
Virginia
1 review
0 helpful votes
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I ordered a pair of classic wayfarers polarized order #M19D9245 for a discount price. It arrived in less than a week in perfect condition as advertised. If you want RayBans for cheap, always go to JomaShop.

Date of experience: September 17, 2018
South Africa
1 review
0 helpful votes
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Placed a order with them. I told them NOT to ship with USPS as here in S/Africa the parcel would be lost or stolen. Needless to say they shipped with USPS. The order was placed end of July 2018, today is 14 September 2018 and no trace of my shipment. There so called customer care does not even respond to my email any longer. I would DEFINITELY never purchase anything from them ever again. Lack of service.

Date of experience: September 14, 2018
California
1 review
1 helpful vote
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Ray Bans
September 14, 2018

Hi,
I found JomaShop by googling a certain style of Ray Ban sunglasses. It was the best priced product I found. I then went back directly to JomaShop when I had to purchase another pair of different Ray Bans. Easy browsing/searching website.
Great job!
Thank you!

Date of experience: September 14, 2018
Illinois
1 review
0 helpful votes
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Great Service!
September 8, 2018

I got a great watch at a great price! Fast shipping! I would recommend this site to anyone that wants quality at budget prices.

Date of experience: September 8, 2018
Ron R.
Germany
1 review
0 helpful votes
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Great price fast delivery
September 8, 2018

Lowest price for ray bans recieved order fast! Will order again for sure. Great selection. Thanks jomashop

Date of experience: September 7, 2018

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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