Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It's so nice to be able to always buy good products for the price. My favorite brands are Moncler, Burberry and Balenciaga.
I got a new wallet for me via Jomashop recently.
The one that I bought is such a small wallet for women made by Balensiaga. It's very small but has enough place to keep money, coin, and three cards. My order M******* is success!
The experience was very good, perhaps I would like to be notified more often of the status of my order, because I only received one with the tracking link, I would like that link to follow up, they always send it. The rest very well
Greetings and merry christmas
Did a little Christmas shopping, products were well packaged. First delivery was a few days later than expected but other than that. Will be shopping with Jomashop again in the future.
Perfect! The delivery was on time and the item fits the description perfectly!
I have had such a pleasant experience with this retailer. They are legit. The shipping did not take long at all, probably like a week & some change. Even with one of my items not being available they sent me an e-mail alerting me about it and whether I wanted to order something else! The prices they have on designer items are so great that you really feel like you're getting the best deal.
M33W2144
I've bought 2 seikos so far. Im waiting on my recent Seiko 5 SRPH21K1. I have the SNKE63J1 and can't get it off my wrist.
I'm new to this wonderful watch world, it's hard to trust in no others than watch manufacturers when you want to buy a watch. I saw this place recommended by a bunch of recognized youtubers and I wanted to give it a try... It was a wonderful experience, very nice, flawless, just the perfect place to buy your watches, besides that they have good offers and discounts, so nothing bad to say about JomaShop, all good, hopefully you will buy a watch from them and you will feel the same nice experience that in describing here. Have a wonderful day, always.
Product received is 100% legit with warranty, shipment is faster and arrived earlier. The good experience I have is, if the product is found to be out of stock after placing the order, Jomashop will place a back end order instead of cancelling it, so that I am still lucky to get the same product at same deal, only thing is you have to wait couple of weeks to receive it.
The products I order were in very good condition and the time of shipping was what its supposed.
I ordered an Edox Chronoffshore 1 watch that I had been eyeing for quite some time and took advantage of the holiday special prices to buy it. I received it on time and as expected.
The perfume I received is authentic as I verified from all sources. The shipping is super fast.
I discovered this online store as I was doing a google search for eyeglasses. Ended up purchasing a pair of designer eyeglasses from them as they have incredible prices. Quick delivery and customer service is quick to respond. Would highly recommend their store.
I have not received my item yet, but Jomashop customer service is excellent - when you have questions about any good or when you have problems with delivery, thanks! My order was M33R3290
So far I've placed 3 orders with Jomashop and the experience has been excellent every time. This will be my primary place for online fragrance shopping.
Purchased a pair of Ferragamo Sunglasses. It was quick and easy and a fast delivery.
Great quality, great pricing on fragrances. Fast shipping on items I ordered. Thank u so much jomashop
Amazing watch at an amazing value.
Only thing is it did not come with the original box or have the original warranty card but the watch serial number and everything checks out so I can't complain. Order number M33B9576
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...

