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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Poland
1 review
0 helpful votes
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Ice watch green 016544
February 24, 2023

M******* WOW, I am very pleased with the store's service, fast and efficient. The watch is beautiful. I recommend

Date of experience: February 24, 2023
California
1 review
0 helpful votes
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Joma Baybuh
February 24, 2023

Excellent place to shop, good quality products at a great price. I recommend to anyone looking for something nice.

Date of experience: February 23, 2023
Florida
1 review
0 helpful votes
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Delivered as Promised.
February 23, 2023

It was very easy to order online, and they delivered on the day that it was promised.
Very happy with the service, will purchase again.

Date of experience: February 23, 2023
California
2 reviews
0 helpful votes
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Joma has it all!
February 23, 2023

I can't get enough of this site. Too quality items at a reasonable price! You will love it!

Date of experience: February 23, 2023
Mexico
1 review
0 helpful votes
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Excelent Quality and prices
February 23, 2023

I always get a great experience on my purchases.
Definitely my favorite website to buy fragrances!

Date of experience: February 22, 2023
Georgia
1 review
0 helpful votes
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Best store
February 22, 2023

I use JomaShop to buy unreasonably priced products because of the discounts JomaShop offers. I am lucky to find out about JomaShop, i tell my friends and family about it. Order number was M35D3128

Date of experience: February 22, 2023
Florida
1 review
0 helpful votes
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Price and product
February 22, 2023

Best experience price, product and delivery. For sure I will buy again

Date of experience: February 22, 2023
BA
1 review
0 helpful votes
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Satisfied as a customer
February 21, 2023

I have already bought through Jomashop and everything was always correct regarding the delivery and the product that I received

Date of experience: February 21, 2023
Kazakhstan
1 review
0 helpful votes
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I really love jomashop!
February 21, 2023

I just love this store! Here is everything that I once dreamed of and have been looking for for a long time! I'm always shocked by the prices! Especially for perfume! When I see these prices, I understand that they take care of me and do not want to rob me! Thank you JOMASHOP! Love you with all my heart! My number M35C5706

Date of experience: February 21, 2023
Armenia
1 review
0 helpful votes
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Amazing shop with cool prices
February 21, 2023

I had a wonderful shopping experience in Jomashop. Bought different kinds of products like watch, parfumes, sunglasses. All were genuine, safely packaged and delivered on time. I continue shopping there and highly recommend

My order: M35B8484

Date of experience: February 21, 2023
Florida
1 review
0 helpful votes
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My experience with jomashop.
February 20, 2023

I'm very excited to shop with jomashop. One of the online shopping websites that I will keep for a long time. Thanks to jomashop crew.

Date of experience: February 20, 2023
RU
1 review
0 helpful votes
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First and last shopping
February 20, 2023

First of all I would like to thank you. This was my first shopping from your site and probably will be the last one. Why I think like that. I try to explain:

1) After ordering two watches on the 3th of January, the waiting process started. One of the watches (frederique constant) is delivered to post office but not my delivery adress. When I ask the customer service why my post is not delivered and what can we do, he/she answered me as "we have to wait". You can find these records on whatsapp records. I handled this problem by making my friend go to post office himself on the 18th of January. He took the watch fortunately.

2) The other watch named as Tissot, at first you didn't warn me about latency. It can be understandable. But this time I wrote two times as please change the receiver name. Because I ll leave Miami. But your friends didn't take it into account and the post officer brought the box with the old name. At least, I warned my friend and they got the cargo without problem on 31th of January.

Now, I want to ask you a question, If you were me, will you think shopping from Jomahsop again?

Thanks for your interest and wish you a succesful business!

Date of experience: February 20, 2023
Michigan
1 review
0 helpful votes
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Fast service
February 20, 2023

Fast service with huge selection and trusted brands!

Date of experience: February 20, 2023
Canada
1 review
0 helpful votes
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Great deals
February 20, 2023

Amazing stuff with great prices and superfast shipping

Date of experience: February 20, 2023
Missouri
1 review
0 helpful votes
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Horrible service
February 20, 2023

My experience was horrible never received my watch and have been calling everyday to receive my refund. It's been over a month,the customer service is horrible they just give you the run around UPS refunded my money and I still haven't seen it from this company worst experience ever hopefully I receive my refund back but honestly ain't holding my breath on it. Zero stars

Date of experience: February 20, 2023
KR
1 review
0 helpful votes
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My Bally Shoes- M35B2608
February 19, 2023

I am a teacher. I always stand a lot, so comfortable shoes are a must for my health. I often suffer from foot pain due to shoes, but I found my favorite shoes at Jomashop at a steep discount. The shoes arrived quickly, even though it was an overseas delivery, within 10 days. As an overseas buyer, I was able to conveniently track the delivery and customs clearance process through messages.
The packaging was good, and most importantly, the quality of the product was excellent. The leather of the shoes was surprisingly soft, unlike other new shoes that usually cause discomfort. I am very satisfied with my Jomashop shopping experience and plan to use it frequently in the future.

Date of experience: February 19, 2023
New York
1 review
0 helpful votes
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Love this site!
February 18, 2023

Order #M******* Jomashop has been my go-to shopping site for all of my favorite luxury products. From great prices on awesome products to fast shipping you can't go wrong with any purchase from this site. I have purchased everything from shoes to sunglasses, jewelry to cologne and have loved it all. I most recently purchased Creed Aventus 3.4 oz tester bottle and have used it everyday since. Love the fragrance and can't leave it alone despite having various other designer fragrances. Highly recommend this product and this site for all your designer needs!

Date of experience: February 18, 2023
Italy
1 review
0 helpful votes
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Really good watch-shopping experience
February 18, 2023

With my order M******* i buy an automatic Tissot for an incredible price.
The watch was cost more than 1000€ in local shop and i buy It for only 330€ with taxes and shipping for Italy.
I honestly was afraid that It was a scam, so i control the serial number of the watch on Tissot website and it's 100% legit.
I Will DEFINITELY buy again other watches at least, that's a really good shop for time piece enthusiast especially in the middle-range mechanical watches or when you don't mind have a guarantee card unwritten, i think that's not a big deal if you have a discount of 50% or even more on a good watch and you still have the 1y guarantee by Jomashop it-self.
The story of "grey market" it's a bit odd, cause a lot of people don't know that you can have the SAME issue with guarantee by the productor buying on famous big shop online that aren't official reseller, so prefer buy the same watch for a bargain price and just enjoy your new watch!

Date of experience: February 17, 2023
Ukraine
1 review
0 helpful votes
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Best service, with excellent discounts
February 17, 2023

I recently purchased a Casio G-Shock, and this is best experience, compared to other services. The website was easy to navigate and had a wide variety of watches and other stuff to choose from, making it easy to find one that fit my style and needs. The ordering process was simple and straightforward, and my G-Shock arrived quickly and in perfect condition.

I also appreciated the reasonable pricing and the excellent customer service. Overall, I highly recommend this internet-magazine to anyone looking for a high-quality wristwatch at a reasonable price. Thank you for such a positive shopping experience

Date of experience: February 17, 2023
Oklahoma
1 review
0 helpful votes
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Versace
February 17, 2023

I was very satisfied with the timely shipment. The quality of the product was exactly as they advertised.

Date of experience: February 17, 2023

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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