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JomaShop Reviews Summary
Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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I recently placed an order of sunglasses, one from Tom Ford and one from Ferragamo. They both arrived both on time and in great packaging! I was initally worried that they would be dupes but no! They were real deal! Very satisfied with my purchase.
Have bought several times from jomashop and products have arrived on time or ahead of schedule and exactly how I wanted
Great service and quality stuff. Great services, great delivery excellent store an alot of things to choose from couldn't ask for somewhere better to shop.
M*******
The delivery was pretty quick, and the product was as advertised. Can't really complain about anything.
The shopping experience is very good, exclusive products at a very low cost, 100% purchase security, and many people recommend Jomashop.com for how excellent it is to buy.
My order M36Y0554
Purchase 3 men's watch with big discount (Invicta, CK, and TechnoMarine). My orders arrived to me safe and what is amazing is that they give you timely update. In jomashop, online purchase is hassle free. Definitely, ill order again!
Amazing watch from Invicta. High-qualified purchase. Thank you a lot for Jomashop Service. I'm glad to buy it.
A beautiful watch. It arrived in great condition. Ordering was easy. The watch was a great price and has met all my expectations.
Very easy to deal with. Have purchased multiple pairs of sunglasses, colognes, and have my eye on a watch or two. Have even had to return a pair of sunglasses that I didn't like when I tried them on. Process was a breeze. Good customer service and good experience.
Very great company you save alof of money and the packaging is done very well. I have nothing bad to say about my online shopping or shipping experience.
Everything went smoothly. I received the watch and paid my taxes in LIthuania.
First, I've made my order without creating a cabinet. Later on I've created a cabinet attached to the same email, but no order information was available, as well as the link to the order status provided by the email wasn't working.
Next, part of my order wasn't in stock by the time I made my purchase. No email with any explanations of that was sent to me. I've had to reach out to live support to figure out what's happening. That was a very unpleasant experience overall. Why does the shop sell goods out of stock without any notification?
Finally when the order arrived, one of the fragrances turned out to be too faint smell.
I understand that everything here is subjective and that's probably the question to the manufacturer, rather than the shop.
But summarizing the experience, it adds some negative impression to the bunch.
Nevertheless, I don't think that the shop is bad or anything, just would like to bring attention to the points where improvements are definitely needed.
I'm still considering occasionally buying in this shop (with cautious).
Good luck and have a nice day!
PS.
My order number is M36Q6542
My order M36Q2610 was delivered with care, with speed and awesomeness! JOMASHOP sells authentic high brand items at a discount. I am very happy!
When bought it, it came on time.The product is real and good quality.And for a good price.
My first time shopping through Jomashop and the experience was very good. The product came quickly and was very high quality
Placed my order for Jour de Hermes EDP. This is my 3rd time ordering from JomaShop.I love your items.especially your perfumes. My order was a bit delayed but I was kept informed. My order shipped shortly after. I'm a very satisfied customer. YESS. I'm also going to be a returning customer. Thank you for expedite shipping & quality merchandise...
Jomashop had all the perfumes I was looking for and the prices were the best around. The experience of shopping with jomashop was exceptional. The shipping was fantastic, my items came the day they were supposed to. Jomashop is now my place to shop for perfumes.
I ordered the cologne I had been wanting and saving for. My order # M36D8976 was processed quickly, email confirmation received, and product shipped and received quick. JomaShop always has the best prices out there and usually have the hard to find items available. I always check JomaShop before any other sites because they have the lowest price and best selection out there! And their Customer Service is amazing! Make JomaShop your #1 and you will be happy!
I like the deals but I do not like the amount of time it takes for my purchases to arrive.
From the business
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members