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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Japan
1 review
0 helpful votes
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Citizen Calibre 8700 Eco-Drive
November 29, 2015

Quick and easy shopping experience. Shipping was extremely fast!

Date of experience: November 28, 2015
California
1 review
0 helpful votes
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I've purchased 3 watches and Joma Shop has delivered everything on time and exactly what I ordered.

Give the Service, Discounted Price and Value; I would highly recommend this to anyone that is looking for a new time piece.

Date of experience: November 27, 2015
Texas
1 review
0 helpful votes
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Nice shopping experience
November 27, 2015

Very best price, lesser than amazon and shipping was nice.

Date of experience: November 27, 2015
Florida
1 review
0 helpful votes
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Great Watch, Great Prce, Great Store
November 27, 2015

I searched hard for the black-and-gold watch I finally found at Jomashop. Ordering was simple and I got the watch within a few days. An A+ experience.

Date of experience: November 27, 2015
Virginia
1 review
0 helpful votes
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Excellent prices and options
November 27, 2015

The wide variety of options to select from is incredible. And the prices are hard to beat! I have been recommending Jomashop to everyone I know since my first purchase. I would give it 5 stars, but the website is not perfect on mobile devices.

Date of experience: November 27, 2015
Pakistan
1 review
0 helpful votes
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Perfect service
November 27, 2015

I have ordered 4 watches from Jomashop at different times. I have always had an impeccable experience. It was a smooth service and the watches were 100% authentic and perfect. I love Jomashop and getting watches that I love at such huge discounts.

Date of experience: November 27, 2015
Florida
1 review
0 helpful votes
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Michael Kors Watch
November 27, 2015

Ordering from Joma Shop was rather easy. I received my item very quickly with free shipping and I love it! Will order again

Date of experience: November 27, 2015
Saudi Arabia
1 review
0 helpful votes
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Delivery
November 27, 2015

Since im paying for the postage i will be comfortable if you will send it through UPS

Date of experience: November 26, 2015
Georgia
1 review
0 helpful votes
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Iconic Watches at Great Prices
November 26, 2015

I just ordered an Omega Planet Ocean GMT (order number M1M4H13) and could not be happier with Jomashop. The watch was absolutely authentic, brand-new, in all of the original packaging, and it functions perfectly. Most important tly, it was 35% off retail price. I will be buying all of my high-end watches from Jomashop going forward.

Date of experience: November 26, 2015
California
1 review
0 helpful votes
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Jomashop review
November 26, 2015

Jomashop is one of the best websites I've ordered from. Fast service, quick deliver and amazing product! Will definitely order from them in the future.

Date of experience: November 26, 2015
Indiana
1 review
0 helpful votes
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M1M395T
November 26, 2015

I have been using Jomashop for nearly 10 years now. Every time i shop it is easy, reliable and of course affordable. I have been referring Jomashop to bunch of my friends and families. Keep up the good work.

Date of experience: November 26, 2015
New York
2 reviews
0 helpful votes
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Nov purchase
November 26, 2015

Excellent order processing, timely shipment notification and delivery.

Date of experience: November 25, 2015
Viet Nam
1 review
0 helpful votes
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Good service and genuin products
November 26, 2015

I bought a Tissot watch with some concerns due to previous read negative comment about Jomashop services. But finally I was totally happy with the piece and delivery time. 5

Date of experience: November 25, 2015
Connecticut
2 reviews
0 helpful votes
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Great Customer Service
November 26, 2015

I purchased a Movado watch for my son, he loves it. When I purchased the watch there was an additional promotion. My watch was recieved immediately, brand new, great packaging as expected. However, there was no information on the promotion. I contacted customer service and was assisted right away. I followed their instructions and had to contact them again when I misplaced the information they assisted me once again and were very courteous. It was a great experience

Date of experience: November 25, 2015
Michigan
1 review
0 helpful votes
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Best price, fast shipping and delivery, trusted quality! Never got disappointed with Jomashop.

Date of experience: November 25, 2015
New Jersey
1 review
0 helpful votes
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Very impressed!
November 26, 2015

I could not find the watch I wanted anywhere but here and the price was so low! You guys are great, I will definitely do business with you again. Thanks so much for making me such a happy customer!

Date of experience: November 25, 2015
New York
1 review
0 helpful votes
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Real watches great prices
November 26, 2015

I ordered a Movado Bold watch (order M1M4T55) for my love on our anniversary. I was a bit skeptical at first because its much cheaper than other vendors but the watch arrived swiftly and packaged with care in the authentic box and my sweetheart loved it. Three months later its still working great and he still loves it

Date of experience: November 25, 2015
California
1 review
0 helpful votes
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5 stars and more
November 26, 2015

I have certainly had good experiences with buying watches at Jomashop. The delivery is always impeccable. (M1M4Q7A)

Date of experience: November 25, 2015
Arizona
1 review
0 helpful votes
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Very good!
November 26, 2015

Love this watch. Great quality, packed well, keeps great time and is beautiful

Date of experience: November 25, 2015
Colorado
1 review
0 helpful votes
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I have purchased watches from Jomashop several times over the last few years. They always have the lowest prices on an amazing selection of watches! They package the product well and I have always been satisfied with the service and quality of the product. I will continue to purchase from them and have already recommended them to everyone for watch purchases.

Date of experience: November 24, 2015

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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