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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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Ordered a pair of field watches (I am military) and they were delivered without delay. I had a few questions about warranty, which were promptly answered (the customer service guy was even witty and bantered with me when I asked if the "Complimentary Patek wifth purchase o $500 or more" offer was still valid... :) Great service. Timely. A lovely experience for watch lovers. M1M7H4Y
What a great deal! I got a Movado for 199.00 and free shipping! Waiting on them to have that sale again!
I was thrilled with my purchase. The price was excellent. The shipping and use of your site was so easy. I won't hesitate to purchase from Joma again!
Thank you and Happy Holiday!
Great price amazing price shipped fast and best part wife was so happy
I visited the Jomashop website many times looking at the same watch, seeing the amazing savings but then worrying about purchasing such a high priced item from an online shop. After many months I decided to buy it, and I must say best decision I could have made. An authentic watch, at fantastic savings compared to what I would have paid in the store. I will definitely shop here again.
The process for ordering my wrist watch was flawless, the communication that I received regarding my order was timely and appropriate. The contents arrived intact. I am extremely pleased with the watch I would highly recommend making your next timepiece purchase at Jomashop.
I was very happy with the purchase of the watch thru the internet. I product was exactly as described and the price was great. My husband loved the watch and is very happy with it.
Excellent experience shopping at Jomashop! My Michele two-tone watch arrived in time for my birthday! I was 'a happy camper' when I opened the box! Great! Customer service, too!
It's the 4th time I use Jomashop, and every time the service get's better.
Awesome! Bought a couple Invicta watches.:-) Love them! Good prices and quick delivery. I will definitely use Jomashop again.
I had a wonderful experience with Jomashop. All watches that I ordered from Jomashoop are on time and fully satisfied with packaging and items.
I already have recommended my colleagues and my friends and relatives to purchase any watches in future used Jomashop.
Looking forward to great reply from Jomashop as well.
My order number is- M1M6A7W
I had a great expirience. Got the best price on the watch I could find anywhere, got it quick, and had great customer service. Will most definitely purchase again.
I have you Jomashop a couple of times and have very good results. The purchase is delivered with in 3 days after placing the order. What I order is what I get.
The prices are always the best on the internet. I will continue to do business with them in the future.
I highly recommend Jomashop, great experience! When USPS lost the beautiful Citizen watch I ordered, I called Jomashop and their customer service people immediately started looking into it. Just a couple of days later they confirmed that USPS had misdelivered my watch and graciously sent out a second watch at no charge for the watch or shipping. Thanks Jomashop, you guys rule! Order number M1M696F.
I ordered a watch for my husband because he's allergic to nickel and this was the only nicely made watch that was affordable to get for him. And he absolutely loves it.
I am very satisfied wih your product. Its new and cheaper than a lot. So i think next time when i think to buy watched i will back to your website. Thanks jomashop. M1M6M8B
I'm very happy to shop from Jomashop as they keep the promise fulfilled.
Fast shipment and item as described will order again but am disabled iraq veteran so have to save up my goal is to own a Gucci watch lol
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...

