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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Arizona
1 review
0 helpful votes
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Work Watch
December 7, 2015

Ordered a pair of field watches (I am military) and they were delivered without delay. I had a few questions about warranty, which were promptly answered (the customer service guy was even witty and bantered with me when I asked if the "Complimentary Patek wifth purchase o $500 or more" offer was still valid... :) Great service. Timely. A lovely experience for watch lovers. M1M7H4Y

Date of experience: December 7, 2015
Ukraine
1 review
0 helpful votes
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M1M7837
December 7, 2015

It was the most expensive watch that I bought. And I was worried, but everything went fine, fast delivery and excellent service
Order M1M7837

Date of experience: December 7, 2015
New York
1 review
0 helpful votes
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Happy that I stumbled upon the site
December 7, 2015

What a great deal! I got a Movado for 199.00 and free shipping! Waiting on them to have that sale again!

Date of experience: December 7, 2015
Virginia
1 review
0 helpful votes
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Exceptional Experience!
December 7, 2015

I was thrilled with my purchase. The price was excellent. The shipping and use of your site was so easy. I won't hesitate to purchase from Joma again!
Thank you and Happy Holiday!

Date of experience: December 5, 2015
New York
1 review
0 helpful votes
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Wife was in love with it
December 5, 2015

Great price amazing price shipped fast and best part wife was so happy

Date of experience: December 4, 2015
New York
1 review
0 helpful votes
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Tag your it...
December 5, 2015

I visited the Jomashop website many times looking at the same watch, seeing the amazing savings but then worrying about purchasing such a high priced item from an online shop. After many months I decided to buy it, and I must say best decision I could have made. An authentic watch, at fantastic savings compared to what I would have paid in the store. I will definitely shop here again.

Date of experience: December 4, 2015
Canada
1 review
0 helpful votes
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Tommy's Review
December 4, 2015

The process for ordering my wrist watch was flawless, the communication that I received regarding my order was timely and appropriate. The contents arrived intact. I am extremely pleased with the watch I would highly recommend making your next timepiece purchase at Jomashop.

Date of experience: December 4, 2015
Washington
1 review
0 helpful votes
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I purchased a watch for my husband
December 4, 2015

I was very happy with the purchase of the watch thru the internet. I product was exactly as described and the price was great. My husband loved the watch and is very happy with it.

Date of experience: December 4, 2015
Texas
1 review
0 helpful votes
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Excellent experience shopping at Jomashop! My Michele two-tone watch arrived in time for my birthday! I was 'a happy camper' when I opened the box! Great! Customer service, too!

Date of experience: December 4, 2015
Guatemala
1 review
0 helpful votes
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Great experience from Guatemala
December 4, 2015

It's the 4th time I use Jomashop, and every time the service get's better.

Date of experience: December 4, 2015
Virginia
1 review
0 helpful votes
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1st time Jamashopping
December 4, 2015

Awesome! Bought a couple Invicta watches.:-) Love them! Good prices and quick delivery. I will definitely use Jomashop again.

Date of experience: December 4, 2015
New Jersey
1 review
0 helpful votes
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Order number M1M6A7W
December 4, 2015

I had a wonderful experience with Jomashop. All watches that I ordered from Jomashoop are on time and fully satisfied with packaging and items.
I already have recommended my colleagues and my friends and relatives to purchase any watches in future used Jomashop.
Looking forward to great reply from Jomashop as well.
My order number is- M1M6A7W

Date of experience: December 4, 2015
Massachusetts
1 review
0 helpful votes
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Awesome!
December 4, 2015

I had a great expirience. Got the best price on the watch I could find anywhere, got it quick, and had great customer service. Will most definitely purchase again.

Date of experience: December 4, 2015
New Jersey
1 review
0 helpful votes
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My Good Feelings ( M1M7462)
December 4, 2015

I have you Jomashop a couple of times and have very good results. The purchase is delivered with in 3 days after placing the order. What I order is what I get.
The prices are always the best on the internet. I will continue to do business with them in the future.

Date of experience: December 4, 2015
New York
1 review
0 helpful votes
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I highly recommend Jomashop, great experience! When USPS lost the beautiful Citizen watch I ordered, I called Jomashop and their customer service people immediately started looking into it. Just a couple of days later they confirmed that USPS had misdelivered my watch and graciously sent out a second watch at no charge for the watch or shipping. Thanks Jomashop, you guys rule! Order number M1M696F.

Date of experience: December 4, 2015
KR
1 review
0 helpful votes
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First of all i got a watch that low price and good condition. I live in korea so far from u. S but product was clean and safe that's all.

Date of experience: December 3, 2015
Illinois
1 review
0 helpful votes
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Awesome
December 4, 2015

I ordered a watch for my husband because he's allergic to nickel and this was the only nicely made watch that was affordable to get for him. And he absolutely loves it.

Date of experience: December 3, 2015
North Carolina
1 review
0 helpful votes
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My experience about jomashop
December 4, 2015

I am very satisfied wih your product. Its new and cheaper than a lot. So i think next time when i think to buy watched i will back to your website. Thanks jomashop. M1M6M8B

Date of experience: December 3, 2015
California
1 review
0 helpful votes
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Great Service
December 4, 2015

I'm very happy to shop from Jomashop as they keep the promise fulfilled.

Date of experience: December 3, 2015
South Carolina
1 review
0 helpful votes
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Awesome watch and great deal
December 4, 2015

Fast shipment and item as described will order again but am disabled iraq veteran so have to save up my goal is to own a Gucci watch lol

Date of experience: December 3, 2015

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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