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JomaShop

4.3

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Armenia
1 review
0 helpful votes
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5star review
May 8, 2023

I recently have started use the Jomashop, and really have fun to use it. The shipping is so fast and no fake goods I received, it's the important thing for me. In the future I will always use the Jomashop.

Date of experience: May 8, 2023
California
1 review
0 helpful votes
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DON'T BUY PERFUME FROM JOMASHOP
May 7, 2023

I purchased two bottles of my signature perfume, Atelier Clementine California from Jomashop. I usually purchase it from Sephora in store, but the fragrance is no longer sold in the U.S. I was sent either fake or damaged bottles. The packaging was perfect but the scent was no where close. I have a bottle I use everyday and what I received in NO WAY smells anything like the fragrance I purchased at Sephora and have used for years. It actually doesn't smell like perfume at all, just alcohol wipes. When I contacted customer service they said someone on their staff would inspect and smell the product to determine if my complaints were true and I would still be charged for return shipping and for their cost of shopping it to me which was originally free. DON'T BUY PERFUME FROM THEM. There are multiple reviews stating the same, fake or bad product and poor customer service.

Date of experience: May 7, 2023
Florida
3 reviews
2 helpful votes
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I ordered 2 watches from Jomashop. One of them is the Citizen Promaster Blue Angels with a BLUE face. What I received was the version in BLACK. After speaking with "customer Svc", I sent pictures of the order showing BLUE & of the watch showing clearly it is BLACK.

All I've received so far is an argument.

Update...I disputed the charge with my bank & Jomashop switched the picture of the watch on their site to deceive the bank. Luckily I had a picture of the watch when I ordered it.

Update #2. Jomashop bribed me with $20 to keep the incorrect watch & remove my review...NO. Then they agreed to take the watch back if I paid $12.95 for shipping & remove the review...NO. Lastly they agreed to take the watch back for no-charge shipping only if I removed the review...NO.

I wonder how many people remove their bad reviews that we consumers don't know about.

Date of experience: May 5, 2023
Tennessee
1 review
0 helpful votes
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JmaShop
May 5, 2023

Good throughout every process. Shipping could be a little faster but that's about it. Packaged like a Boss. Website is very user friendly. (Order# M*******)

Date of experience: May 5, 2023
New York
1 review
0 helpful votes
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Amazing experience
May 5, 2023

Sure, here's a revised draft with the change you requested:

"I recently placed an order with Jomashop (order number M*******) for a fragrance and I was blown away by how fast the shipping was. I received my package within a few days of placing the order, which was amazing.

But what made the experience even better was the fragrance itself. It was exactly what I was looking for and smelled absolutely fantastic. I have received so many compliments on it and it has quickly become one of my go-to scents.

Overall, I had a fantastic experience with Jomashop. The fast shipping was a huge plus, and the fragrance itself exceeded my expectations. I couldn't be happier and would highly recommend this company to anyone looking for great products and service. And last but not least, I would like to thank my best friends ever for introducing me to this wonderful fragrance!"

Date of experience: May 5, 2023
Connecticut
1 review
0 helpful votes
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Gucci Sunglasses
May 5, 2023

Great Price, Fast Shipping and *******% Authentic! I have had 2 pairs of these same glasses so I had something to compare them to. Extremely Happy Thank you.

WM

Date of experience: May 5, 2023
Armenia
1 review
0 helpful votes
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My opinion
May 5, 2023

My last order M*******.Hello, I am Anush. I recently discovered jomashop for myself, I'm very happy about it and I'm sure I'll be using this site very often.

Date of experience: May 4, 2023
Massachusetts
1 review
0 helpful votes
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Excellent service and pricing
May 4, 2023

Very good selection on Omega watches. I ordered for my wife's Birthday and was able to save about 15%. The watch arrived perfectly in all new packaging along with papers proving that it was an original Omega Watch. Will buy from them again when I am ready for my watch

Date of experience: May 4, 2023
Rwanda
1 review
0 helpful votes
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M3813774
May 3, 2023

I had a great experience purchasing my item. I appreciated the timely delivery and unbeatable prices.

Date of experience: May 3, 2023
Georgia
1 review
0 helpful votes
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M3805582
May 3, 2023

I've had good and bad experiences with jomashop my actual order was never received and I never received a refund.

Date of experience: May 3, 2023
Utah
1 review
0 helpful votes
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Great company and great prices
May 3, 2023

Order number M*******
I use Jomashop mostly for buying cologne. I first heard about them through eBay, but have begun buying directly through them to save even more money. Products are always shipped lightning fast, and I've never had an issue with any orders at all. I will definitely continue to use them.

Date of experience: May 3, 2023
Belarus
1 review
0 helpful votes
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There are never too many new glasses! And when there is an opportunity to buy actual models for $40, it looks like a gift! Thank you Jomashop for a huge discount, fast shipping and delivery of my order. Everything is super!

Date of experience: May 3, 2023
Arizona
3 reviews
0 helpful votes
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Urban Man Elixir
May 3, 2023

Definitely a beautiful smooth and refreshing fragrance. A great versatile cologne for men. You can't beat Jomashop for their customer service always on time and on point when it comes to the description of their various fragrances they carry.

Date of experience: May 2, 2023
Canada
1 review
0 helpful votes
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Thanks. Little bit Long delivery, but products -very well!

Date of experience: May 2, 2023
Pennsylvania
1 review
0 helpful votes
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Cologne
May 1, 2023

I was very happy with the cologne I got and it didn't take long to ship either

Date of experience: May 1, 2023
RU
1 review
0 helpful votes
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M37T7038
April 29, 2023

I often order from this store. Everything always comes quickly and accurately! I recommend this store to everyone!

Date of experience: April 29, 2023
RU
1 review
0 helpful votes
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Review M37R1612
April 29, 2023

Hello! Bought 3 frames from your store. I am very satisfied with the quality and price, I will continue to purchase goods from you. Thank you. M37R1612

Date of experience: April 29, 2023
Israel
1 review
0 helpful votes
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Best
April 29, 2023

Very comfortable, fast delivery and helpful telephone response, I will continue to purchase and recommend

Date of experience: April 28, 2023
New York
1 review
0 helpful votes
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M37R3324
April 27, 2023

Everything suits and satisfied with the products, the delivery works well

Date of experience: April 27, 2023
New York
1 review
0 helpful votes
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Best online page
April 26, 2023

Nice and good quality I got sunglasses and I got it fast and they was looking amazing

Date of experience: April 26, 2023

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
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