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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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I recently have started use the Jomashop, and really have fun to use it. The shipping is so fast and no fake goods I received, it's the important thing for me. In the future I will always use the Jomashop.
I purchased two bottles of my signature perfume, Atelier Clementine California from Jomashop. I usually purchase it from Sephora in store, but the fragrance is no longer sold in the U.S. I was sent either fake or damaged bottles. The packaging was perfect but the scent was no where close. I have a bottle I use everyday and what I received in NO WAY smells anything like the fragrance I purchased at Sephora and have used for years. It actually doesn't smell like perfume at all, just alcohol wipes. When I contacted customer service they said someone on their staff would inspect and smell the product to determine if my complaints were true and I would still be charged for return shipping and for their cost of shopping it to me which was originally free. DON'T BUY PERFUME FROM THEM. There are multiple reviews stating the same, fake or bad product and poor customer service.
I ordered 2 watches from Jomashop. One of them is the Citizen Promaster Blue Angels with a BLUE face. What I received was the version in BLACK. After speaking with "customer Svc", I sent pictures of the order showing BLUE & of the watch showing clearly it is BLACK.
All I've received so far is an argument.
Update...I disputed the charge with my bank & Jomashop switched the picture of the watch on their site to deceive the bank. Luckily I had a picture of the watch when I ordered it.
Update #2. Jomashop bribed me with $20 to keep the incorrect watch & remove my review...NO. Then they agreed to take the watch back if I paid $12.95 for shipping & remove the review...NO. Lastly they agreed to take the watch back for no-charge shipping only if I removed the review...NO.
I wonder how many people remove their bad reviews that we consumers don't know about.
Good throughout every process. Shipping could be a little faster but that's about it. Packaged like a Boss. Website is very user friendly. (Order# M*******)
Sure, here's a revised draft with the change you requested:
"I recently placed an order with Jomashop (order number M*******) for a fragrance and I was blown away by how fast the shipping was. I received my package within a few days of placing the order, which was amazing.
But what made the experience even better was the fragrance itself. It was exactly what I was looking for and smelled absolutely fantastic. I have received so many compliments on it and it has quickly become one of my go-to scents.
Overall, I had a fantastic experience with Jomashop. The fast shipping was a huge plus, and the fragrance itself exceeded my expectations. I couldn't be happier and would highly recommend this company to anyone looking for great products and service. And last but not least, I would like to thank my best friends ever for introducing me to this wonderful fragrance!"
Great Price, Fast Shipping and *******% Authentic! I have had 2 pairs of these same glasses so I had something to compare them to. Extremely Happy Thank you.
WM
My last order M*******.Hello, I am Anush. I recently discovered jomashop for myself, I'm very happy about it and I'm sure I'll be using this site very often.
Very good selection on Omega watches. I ordered for my wife's Birthday and was able to save about 15%. The watch arrived perfectly in all new packaging along with papers proving that it was an original Omega Watch. Will buy from them again when I am ready for my watch
Order number M*******
I use Jomashop mostly for buying cologne. I first heard about them through eBay, but have begun buying directly through them to save even more money. Products are always shipped lightning fast, and I've never had an issue with any orders at all. I will definitely continue to use them.
There are never too many new glasses! And when there is an opportunity to buy actual models for $40, it looks like a gift! Thank you Jomashop for a huge discount, fast shipping and delivery of my order. Everything is super!
Definitely a beautiful smooth and refreshing fragrance. A great versatile cologne for men. You can't beat Jomashop for their customer service always on time and on point when it comes to the description of their various fragrances they carry.
I often order from this store. Everything always comes quickly and accurately! I recommend this store to everyone!
Hello! Bought 3 frames from your store. I am very satisfied with the quality and price, I will continue to purchase goods from you. Thank you. M37R1612
Nice and good quality I got sunglasses and I got it fast and they was looking amazing
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...

