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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Texas
2 reviews
0 helpful votes
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Anniverasary Present
June 1, 2016

I was very pleased with the Gucci watch I purchased for my wife.

Date of experience: May 31, 2016
Texas
1 review
0 helpful votes
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Great
May 31, 2016

Ordered my product it came fast and is in perfect condition as buying it out of the store itself diz website is no gemick it's real

Date of experience: May 31, 2016
New Hampshire
1 review
0 helpful votes
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Nice
May 31, 2016

Order # M12F5812
I went online to replace a Mont Blanc wallet. I did not find an exact replacement but did find an adequate replacement. You have a great selection to choose from. The wallet arrived promptly.

Date of experience: May 31, 2016
1 review
0 helpful votes
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Great shop!
May 31, 2016

I bought a watch for girlfriend and the package was delivered early and in good condition, but the most interesting part of it all is that I bought the watch at a very reduced price.

Date of experience: May 31, 2016
California
1 review
0 helpful votes
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Reliable
May 31, 2016

I thought that jomashop was pretty reliable. I was skeptical at first, but I decided to pull the trigger on my first watch from here and was not disappointed. I went to prom with a watch that I wanted to wear and was confident wearing it.

Date of experience: May 30, 2016
Viet Nam
1 review
0 helpful votes
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Good
May 31, 2016

Jomashop is the best place for me to chose watches. My order number is M12F6600

Date of experience: May 30, 2016
Virginia
1 review
0 helpful votes
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Poor Return Policy
May 31, 2016

I am very pleased with the quality of the merchandise and the ease of payments, but not the return policy. After spending $21.00 to return a handbag within the 30 day period, I was told they could not accept the return because I didn't pack it exact original way. I even ordered another handbag thinking they would refund me. Not so, doubt I will ever buy here again.

Date of experience: May 30, 2016
Peru
1 review
0 helpful votes
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First of all, i would like to send my congratulations for the fast and well personalized service. It was a really good experience.

Date of experience: May 30, 2016
Nigeria
1 review
0 helpful votes
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Lovely Watch
May 28, 2016

I Bought a Gucci watch for wife, and she loves it, the order came on time
And has described.

Date of experience: May 28, 2016
New York
1 review
0 helpful votes
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Best watches ever
May 28, 2016

How can I describe perfection...?
I can't...
But if you want to experience this... And satisfaction also
Then... Shop with Jomashop.
It's like Christmas morning when you were a young child.

Date of experience: May 27, 2016
Peru
1 review
0 helpful votes
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Too good to be true
May 28, 2016

Good price, good product, optimal time of deliver. Was a nice experience and will go for more.

Date of experience: May 27, 2016
New York
1 review
0 helpful votes
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Nice Ladies Watch
May 28, 2016

Service was great, item was shipped on time with good condition.

Date of experience: May 27, 2016
South Dakota
1 review
0 helpful votes
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Bad experience
May 28, 2016

This is my third time buying at jomashop, it is also second time to replace new item because of defective product, now I can't believe jomashop. Jomashop need promote products quantity!

Date of experience: May 27, 2016
Texas
1 review
0 helpful votes
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Got the item that I ordered!
May 28, 2016

It was great. I ordered an item. And then a few days passed, and I got it in my mailbox!

Date of experience: May 27, 2016
Mexico
1 review
0 helpful votes
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Good experience
May 28, 2016

Nice watch, fast response, great shipping service.
So far, so good.

Date of experience: May 27, 2016
Pennsylvania
1 review
0 helpful votes
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Omega Ladies Watch
May 28, 2016

I was looking for a birthday present on short notice, my fault.
Jomashop has such a large selection of ready to go inventory.
You can't beat the price or the service.
Well done Jomashop

Date of experience: May 27, 2016
New York
1 review
0 helpful votes
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2 EcoDrive Watches
May 28, 2016

Perfect experience. Bought 2 Citizen Ecodrives. Great prices. Fast shipping, watches were perfect. Next time I'm in the market, I'll look to Jomashop.

Date of experience: May 27, 2016
Maine
2 reviews
0 helpful votes
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Great, Fast Service
May 28, 2016

I ordered a Tissot and it was delivered two days later! The selection is great. The discounts are great. This will definitely be my "go to" watch retailer going forward!

Date of experience: May 27, 2016
Viet Nam
1 review
0 helpful votes
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Good product as describe.
May 28, 2016

It's a fast ship. I love the Marc By Marc Jacobs i have order in March, the order number is M12D7250, it's a birthday gift for my sister, she love it and so happy. Thanks for giving us a wonderful shopping place, giving us a good product with good price, thanks so much.

Date of experience: May 26, 2016
Puerto Rico
1 review
0 helpful votes
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Excellent
May 27, 2016

All the process was completed in a professional and timely manner

Date of experience: May 26, 2016

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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