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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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Order # M12F5812
I went online to replace a Mont Blanc wallet. I did not find an exact replacement but did find an adequate replacement. You have a great selection to choose from. The wallet arrived promptly.
I bought a watch for girlfriend and the package was delivered early and in good condition, but the most interesting part of it all is that I bought the watch at a very reduced price.
I thought that jomashop was pretty reliable. I was skeptical at first, but I decided to pull the trigger on my first watch from here and was not disappointed. I went to prom with a watch that I wanted to wear and was confident wearing it.
I am very pleased with the quality of the merchandise and the ease of payments, but not the return policy. After spending $21.00 to return a handbag within the 30 day period, I was told they could not accept the return because I didn't pack it exact original way. I even ordered another handbag thinking they would refund me. Not so, doubt I will ever buy here again.
First of all, i would like to send my congratulations for the fast and well personalized service. It was a really good experience.
I Bought a Gucci watch for wife, and she loves it, the order came on time
And has described.
How can I describe perfection...?
I can't...
But if you want to experience this... And satisfaction also
Then... Shop with Jomashop.
It's like Christmas morning when you were a young child.
Good price, good product, optimal time of deliver. Was a nice experience and will go for more.
Service was great, item was shipped on time with good condition.
This is my third time buying at jomashop, it is also second time to replace new item because of defective product, now I can't believe jomashop. Jomashop need promote products quantity!
It was great. I ordered an item. And then a few days passed, and I got it in my mailbox!
I was looking for a birthday present on short notice, my fault.
Jomashop has such a large selection of ready to go inventory.
You can't beat the price or the service.
Well done Jomashop
Perfect experience. Bought 2 Citizen Ecodrives. Great prices. Fast shipping, watches were perfect. Next time I'm in the market, I'll look to Jomashop.
I ordered a Tissot and it was delivered two days later! The selection is great. The discounts are great. This will definitely be my "go to" watch retailer going forward!
It's a fast ship. I love the Marc By Marc Jacobs i have order in March, the order number is M12D7250, it's a birthday gift for my sister, she love it and so happy. Thanks for giving us a wonderful shopping place, giving us a good product with good price, thanks so much.
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...

