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JomaShop Reviews Summary
Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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Great experience with my order M*******, this is the second or third time buying from Jomashop I just love this site and my daughter really loved her new watch!
My Tissot PRS516 arrived fast and in perfect condition. Delivered by USPS there was no need to be home waiting for the UPS or FedEx Driver to sign for the watch.
The watch is very nice and the price was excellent.
I bought 2 watches from Jomashop and was very satisfied with them. The quality is perfect and the price is the lowest price I searched on web.
Thank you!
Over all experience was great very smooth ordering system on time delivery product fenomenal my hubby loves his new watch
I received my authentic citizen watch promptly and I couldn't be more happier with the amount of money I saved ordering from Jomashop! This is my new go to site for watches and purses. Thank you so much! My order number was M*******.
This place had prices that matched or beat Amazon and Costco. Friendly, efficient emailing from the staff, and minimal/ no follow-on sales-y email after I made the purchase, which I appreciated. And I love the dark blue and silver Skagen watch I got, at half what it cost on AMZ.
One thing: I don't their policy on returns. They have a Q&A chatbox with customer service (like Zappos -- also a nice touch), so just ask them and you'll be set.
I bought a Raymond Weil watch for $499 at Jamashop, in the the store at Toureau in Miami, it was $1410.
I went to Raymond Weil store in Canada and did take 2 links out for free.
So I got a real watch for so much less money.
Very happy
Ginette
Canada
My order number is M12Y4546. Bought a watch for wife for wedding anniversary. Great shopping experience, vast collection and on time delivery.
My order came in a short time and I loved it. Really recommend Jomashop!
I purchased a TISSOT T-Sport Seastar 1000 Automatic Men's Watch. I placed the order on Tuesday and was very pleasantly surprised when the watch arrived a mere two days later.
The packaging was secure and the watch was (and still is), in perfect condition.
As a watch collector, I would not hesitant to make another purchase from JOMASHOP. MY ORDER Number was M12Y7903
So far so good. Delivery on first purchase was exceptional.
( I was aware that my second purchase was special order.)
Order # M12Y8802
I have ordered several different types of items through Jomashop and have only had positive experiences. The website is well made and the customer service is on par with the big name stores online.
Absolute gem of website to buy authentic watches without any hesitation and delivered on the date as promised. It was a gift for my father in law for his birthday.
Very good simple and straight and excellent quality item
This is amazing to make business with you guys, I purchase a fossil and my friend loved. Im proud of jomashop M12Y6359.
I ordered a pair of Oakley's through Jomashop when they were running a special on their website. Fast delivery and the glasses came in flawless! Would recommend Jomashop 10/10. I ordered one pair for reference (Order # M12Y7167)
Product arrived as stated, good quality, great pricing.
I've bought Certina watch with a great discount! The quality and service are amazing, I am super happy!
Jomashop offers huge savings over leading on-line retailer. Hello Jomashop! Exact same items at a huge discount! Arrived in perfect condition! Thank You!
From the business
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members