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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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South Carolina
1 review
0 helpful votes
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Very Pleased!
August 7, 2016

I purchased the watch as a birthday gift for my son. The variety of watches that are offered through Jomashop was amazing. No other site or store offered as many watches.The one type that I was looking for is very rare, but Jomashop had it! And on top of that, their prices was the best! I would definitely shop Jomashop again!

Date of experience: August 5, 2016
Ghana
1 review
0 helpful votes
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Shop at Jomashop
August 7, 2016

Bought 2 Mont Blanc Pens. Pens arrived quickly and their service was superb

Date of experience: August 5, 2016
Turkiye
1 review
0 helpful votes
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Great price! Great service
August 7, 2016

I have ordered Armani watch gift for my best friend. And service was incredibly fast and price was great. Any time if I need a watch or some other stuff before I buy anywhere I will check jomashop. Thank you so much for great oportunity.

Date of experience: August 5, 2016
Texas
1 review
0 helpful votes
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M1331605
September 6, 2016

Great! I ordered a dark mauve/green Marc Jacobs watch & I questioned the authenticity and quality but after I received it I compared it to the watches I've ordered right off MJs website, couldn't tell any differences. I did some research before buying from Joma and they're legit! I love my every day wear watch. I will definitely continue to use Joma in the future & highly recommend it! Oh, & my shipment arrived a few days early (Louisiana) so that was also pretty sweet.

Date of experience: August 5, 2016
Texas
1 review
0 helpful votes
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Top quality Jewlery
August 4, 2016

I just love my Micheal Kors watch, I get so many compliments. Jomas Shop you made affordable, through affirm.! You are the best!

Date of experience: August 4, 2016
Canada
1 review
0 helpful votes
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Ordered a watch and had some issue with their inventory. But still they look back about my order and processed my order for some other model through the back end and gave free shipping on my new model as a gratitude as i need it early. Thanks for everything and my friend is happy with the watch i gifted him. Thank You.

Date of experience: August 4, 2016
California
1 review
0 helpful votes
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I LOVE jomashop.com
August 4, 2016

I've bought a few watches from JS. They always provide a great value and great service. I had to return a couple of items and they always make it a painless experience.

Date of experience: August 4, 2016
Hong Kong
1 review
0 helpful votes
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Watch Purchase
August 4, 2016

The watch I ordered was exactly as described on the website and was delivered well on time.

Date of experience: August 4, 2016
New Jersey
2 reviews
0 helpful votes
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Great pricing
September 5, 2016

Found the same watch I wanted from a lux department store for almost half the price. Great experience, fast shipping.

Date of experience: August 4, 2016
Texas
1 review
0 helpful votes
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Watch
August 4, 2016

Bought watch. Great service. Good price. Seems authentic. Would have been very nice to get the authentication papers/certificate for reassurance.

Date of experience: August 4, 2016
Texas
1 review
0 helpful votes
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Excellent watch at a great price.
August 4, 2016

This is my second purchase from Jomashop. Both watches were in original boxes with all the paperwork. I have had no problems from either watches. I've been very pleased with my purchases. Great watches at great deals.

Date of experience: August 4, 2016
Illinois
1 review
0 helpful votes
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Skagen Watch
August 4, 2016

The service is great and the watch reached on time and the prices are the lowest as compared to other sites.
Thank you!

Date of experience: August 4, 2016
Texas
1 review
0 helpful votes
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Excellent
August 4, 2016

My order was like clock work, to the tee and arrived when they said it would, but the sweet moment of the whole order was when they delivered to my door, i received a text right after from Jomashop letting me know it was there.

Date of experience: August 3, 2016
California
1 review
0 helpful votes
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Great Deal
August 4, 2016

Fast Shipping, easy checkout process. Product arrived in secure packaging and came in perfect condition.

Date of experience: August 3, 2016
Florida
1 review
0 helpful votes
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Good service
August 4, 2016

The service was great. The agent that helped me out was very understanding and very helpful with the issues I was having.

Date of experience: August 3, 2016
Azerbaijan
1 review
0 helpful votes
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Michael Kors watches
August 4, 2016

I ordered Michael Kors watches from jomashop. I received my order in one week. Original box with certificate and discount coupon for my next order. I am very satisfied with my watches. They are more better than shown on pic. The watches are authentic. I love my watches. Thanks a lot!

Date of experience: August 3, 2016
Connecticut
1 review
0 helpful votes
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Jomashop Review
August 4, 2016

MY order number M*******, i happy to get quality product from jomashop. Jomashop maintains perfect standards all the time...

Date of experience: August 3, 2016
Hong Kong
1 review
0 helpful votes
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Amazing offer for the Longines Hydroconquest Red Bezel Black dial 39mm Automatic watch. Just $745! Never found such a price in other online watches shops. Excellent delivery to Hong Kong by UPS just within 6 days.

Date of experience: August 3, 2016
Ohio
1 review
0 helpful votes
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Great Experience
August 4, 2016

After my order was submitted I was notified quickly of the shipment and received the order promptly. I was able to get all answers to my questions on the website. Once the order was received it was in great condition and I was able to quickly register for the warranty. I will definitely continue to look to this site if I am looking for any specific product in the future.

Date of experience: August 3, 2016
Mississippi
1 review
0 helpful votes
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The perfect watch
August 4, 2016

My experience with buying my watch was unbelievable I got the watch about half the price that department stores was asking

Date of experience: August 2, 2016

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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