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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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California
1 review
0 helpful votes
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Great Deals
August 9, 2016

I have had nothing but positive experiences with my 2 purchases from Jomashop. I will be using them again in the future!

Date of experience: August 9, 2016
Colorado
1 review
0 helpful votes
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Watch and sunglass
August 9, 2016

I found exactly what I was looking for in both a watch and two pairs of sunglasses. They both shipped ahead of their estimated shipping dates and arrived to an excited customer. I will be back quite often reviewing new arrivals.

Date of experience: August 9, 2016
Pennsylvania
1 review
0 helpful votes
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Great Experience with Jomas Shop
August 9, 2016

Shopped for several months for the Tissot PRC 200 Chronograph Automatic. Found the best price at Jomas Shop and they also had some good reviews on the product. Received the watch and it was perfect - really a good choice for the $$.

Date of experience: August 9, 2016
GB
1 review
0 helpful votes
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I have bought several watches from here but beware you don't have any warranty coverage from the manufacturers and I didn't find them very helpful when things went wrong

Date of experience: August 8, 2016
New Jersey
1 review
0 helpful votes
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Love the deals here
August 9, 2016

I have bought watched for my dad and brother from your website and they love them and Iam happy too coz I got them at a great price!

Order number M*******

Date of experience: August 8, 2016
Virginia
1 review
0 helpful votes
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5 stars
August 9, 2016

All my transactions at Jomashop is very very GOOD never used anybody else since then. Keep up the good work and thank you very much for your cooperations.

Date of experience: August 8, 2016
California
1 review
0 helpful votes
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M1336796
August 9, 2016

My Experience with Jomashop has been excellent, I love the products and also the Financing that they offer, and the easy payments.

Date of experience: August 8, 2016
New York
1 review
0 helpful votes
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Diesel watch
August 9, 2016

The purchase process and delivery was as promised. Very good. But the product had a few issues like a a small piece of paper or something sliding here and there inside the watch. It was annoying but i didnt want to send it back and start all over again. So im still using it and that piece of paper shows up some time and then didappears to the edges.

Date of experience: August 8, 2016
New York
1 review
0 helpful votes
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Always quick deliveries
August 9, 2016

Great prices and the delivery is always quicker than expected. Have bought 2 watches from here and will definitely continue to buy more via this site.

Date of experience: August 8, 2016
Louisiana
1 review
0 helpful votes
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Zenith - IWC
August 8, 2016

I bought 2 high priced watches from Jomashop, an IWC Portofino rose gold and a Zenith Captain triple date rose gold boutique edition.
Two reservations: 1) I'd expect a little more polish from the salesmen when I spend so much in their store.
2) The owner's manual for the Zenith does not correspond to the watch I got.
But overall, the buying experience was satisfying: great prices (incredible for the Zenith, discounted 61%, for an absolutely grand timepiece!), watches as described, smooth delivery. I will be a repeat buyer.
The substituted warranty does not bother me much, we can reasonably expect a swiss watch to work fine past the warranty's two-year duration.

Date of experience: August 8, 2016
Canada
1 review
0 helpful votes
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Excellent service
August 8, 2016

A graduation present for a teen-aged daughter was required. The extensive inventory of watches at Jomashop made shopping on-line much easier than in person. Dozens of watches were considered and discussed with the in-group on-line. A decision was made and ordering was a breeze. It was shipped promptly and was easy to track. She was thrilled with it! This is the way to do it.

Date of experience: August 7, 2016
Armenia
1 review
0 helpful votes
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Glad to find this site
August 7, 2016

I like the variety and price so much that I keep on ordering!

Date of experience: August 7, 2016
Viet Nam
1 review
0 helpful votes
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Jomashop watches are the best
August 7, 2016

I have order experience on jomashop.com for some years. The prices are good, competitive. Service is good. Sometimes free shipping time is long, for a week, but it is still acceptable. The watches are authentic, good quality. I will keep buying watches form Jomashop

Date of experience: August 7, 2016
Arizona
1 review
0 helpful votes
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Great experience
September 7, 2016

It was nice and easy... Good experience all the way around.

Date of experience: August 6, 2016
Georgia
1 review
0 helpful votes
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Fast service and stylish watch
August 7, 2016

I was looking for a stylish watch for my son's graduation that also fit my budget. He's now wearing it to his first job! The reliable fast service was a bonus.

Date of experience: August 6, 2016
New York
1 review
0 helpful votes
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Good Experience - Fast Shipping
August 7, 2016

I ordered a watch from Jomashop as an engagement gift to my fiance. The watch shipped surpsingly quickly. When I inquired on the shipping status, the Jomashop representative went above and beyond to help me. It was a good experience. The website could use some revamping on the back end, but otherwise, it is great. The watch is beautiful.

Date of experience: August 5, 2016
Illinois
1 review
0 helpful votes
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Great
August 7, 2016

Great communication with customers and fast shipping and handling

Date of experience: August 5, 2016
Virginia
3 reviews
0 helpful votes
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Purchased a Movado that I couldn't find anywhere else! No problems and NO Complaints. I will buy from Jomashop Again and Again!

Date of experience: August 5, 2016
Texas
1 review
0 helpful votes
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I was searching for a few weeks to find the right time piece for my fiance. I decided on a Hamilton Jazzmaster with a skeleton back. After comparing all the options on Amazon, I clicked on Jomashop, not know who they were and found the best price of all. Very happy.

Date of experience: August 5, 2016
California
1 review
0 helpful votes
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Fast service and quality product!
August 7, 2016

I was highly impressed on the delivery time. The product is high quality and great prices. I would order from here again in a heartbeat.

Date of experience: August 5, 2016

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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