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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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I have had nothing but positive experiences with my 2 purchases from Jomashop. I will be using them again in the future!
I found exactly what I was looking for in both a watch and two pairs of sunglasses. They both shipped ahead of their estimated shipping dates and arrived to an excited customer. I will be back quite often reviewing new arrivals.
Shopped for several months for the Tissot PRC 200 Chronograph Automatic. Found the best price at Jomas Shop and they also had some good reviews on the product. Received the watch and it was perfect - really a good choice for the $$.
I have bought several watches from here but beware you don't have any warranty coverage from the manufacturers and I didn't find them very helpful when things went wrong
I have bought watched for my dad and brother from your website and they love them and Iam happy too coz I got them at a great price!
Order number M*******
All my transactions at Jomashop is very very GOOD never used anybody else since then. Keep up the good work and thank you very much for your cooperations.
The purchase process and delivery was as promised. Very good. But the product had a few issues like a a small piece of paper or something sliding here and there inside the watch. It was annoying but i didnt want to send it back and start all over again. So im still using it and that piece of paper shows up some time and then didappears to the edges.
Great prices and the delivery is always quicker than expected. Have bought 2 watches from here and will definitely continue to buy more via this site.
I bought 2 high priced watches from Jomashop, an IWC Portofino rose gold and a Zenith Captain triple date rose gold boutique edition.
Two reservations: 1) I'd expect a little more polish from the salesmen when I spend so much in their store.
2) The owner's manual for the Zenith does not correspond to the watch I got.
But overall, the buying experience was satisfying: great prices (incredible for the Zenith, discounted 61%, for an absolutely grand timepiece!), watches as described, smooth delivery. I will be a repeat buyer.
The substituted warranty does not bother me much, we can reasonably expect a swiss watch to work fine past the warranty's two-year duration.
A graduation present for a teen-aged daughter was required. The extensive inventory of watches at Jomashop made shopping on-line much easier than in person. Dozens of watches were considered and discussed with the in-group on-line. A decision was made and ordering was a breeze. It was shipped promptly and was easy to track. She was thrilled with it! This is the way to do it.
I have order experience on jomashop.com for some years. The prices are good, competitive. Service is good. Sometimes free shipping time is long, for a week, but it is still acceptable. The watches are authentic, good quality. I will keep buying watches form Jomashop
It was nice and easy... Good experience all the way around.
I was looking for a stylish watch for my son's graduation that also fit my budget. He's now wearing it to his first job! The reliable fast service was a bonus.
I ordered a watch from Jomashop as an engagement gift to my fiance. The watch shipped surpsingly quickly. When I inquired on the shipping status, the Jomashop representative went above and beyond to help me. It was a good experience. The website could use some revamping on the back end, but otherwise, it is great. The watch is beautiful.
I was searching for a few weeks to find the right time piece for my fiance. I decided on a Hamilton Jazzmaster with a skeleton back. After comparing all the options on Amazon, I clicked on Jomashop, not know who they were and found the best price of all. Very happy.
I was highly impressed on the delivery time. The product is high quality and great prices. I would order from here again in a heartbeat.
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...

