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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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My experience with JomaShop in regard to my order M******* can be rated excellent in all aspects. I knew what style watch I wanted and through search criteria was able to view several products matching my choices. Once I choose the watch I wanted, ordering was easy and the processing of it was swift. I had the watch in my hands within just a couple of days. The watch was exactly as described and I am very happy with this purchase. Thanks JomaShop!
The watch itself is beautiful and as expected. Unfortunately, I had to present a graduation gift to someone with a dead battery.
Order Num: M*******
I've ordered couple of watches (two different orders on same day) before my visit to India to gift my family. I double checked with the customer care about the expedited delivery I was promised to get it in 2 days but I have received only one of my order before I left. The other one was delivered 4 days later. I wasn't much happy about that but other than that products are really good.
I sent it as a gift to my friend and he loved it. Also I got for an awesome price.
Jomashop is always very fast with their shipping, responsive to email questions, and their prices are unbeatably low. Great online store for quality timepieces. M*******
Buying this watch for my husband was like taking us back to the first day we met we are so happy
The handbag I bought was authentic and the price was 40% off and you beat that price
I stumbled upon Jomashop while comparing prices online. I found their site and ease of purchase excellent. Their price was the best and delivery great. I will continue to use Jomashop and have recommended them to several friends in the market for watches.
Very pleased with my purchase from Jomashop. Although the company is located across the country, I had my purchase in my mailbox in record time. I was pleasantly surprised! Would definitely do business again!
I bought a new Citizens watch from Joma Shop recently. I feel that the detail and professionalism made me more than confident in my purchase. I was so thrilled with the smooth process and when I finally received my watch it was well worth working with Joma Shop.
Order some nice watches and it was very easy and the watch was perfect.
Short and sweet
Got a great price, arrived in great condition and on the date promised.
This was the second time I bought from the.
I Highly recommend.
Experienced no problems with my order. I bought a Michael Kors purse and it looked perfect. No damage. Best quality. I'm very satisfied and would purchase from Jomashop again. They got deals for days.
Everything was perfect and especially quality of watch is incredible. I would like to use Jomashop again to purchase my items. Thanks!
Great watch at a great price! Service was outstanding. Shipped as advertised, this is my second of probably many purchases to come.
Being a foreign buyer, some initial 'skepticism' lingers despite having read positive reviews. Took the plunge and bought a Citizen Nighthawk. Was pleasantly surprised at the clear cost indication (shipping, taxes & all) as well as the constant communication keeping the buyer up to date on the process of the purchase. The package was shipped out promptly and it was well packed. Will definitely revisit...
Undoubtedly the best price in market!
100% recommendable!
Thanks!
I am happy with the purchase. It was quick easy hassle free and just perfect.
Citizen Blue Angel watch. Great price / fast shipping / no complaints.
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...

