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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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New Jersey
1 review
0 helpful votes
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My experience with JomaShop in regard to my order M******* can be rated excellent in all aspects. I knew what style watch I wanted and through search criteria was able to view several products matching my choices. Once I choose the watch I wanted, ordering was easy and the processing of it was swift. I had the watch in my hands within just a couple of days. The watch was exactly as described and I am very happy with this purchase. Thanks JomaShop!

Date of experience: September 16, 2016
Tennessee
1 review
1 helpful vote
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Watch Delivered with Dead Battery
September 17, 2016

The watch itself is beautiful and as expected. Unfortunately, I had to present a graduation gift to someone with a dead battery.

Date of experience: September 16, 2016
Massachusetts
1 review
1 helpful vote
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Good, can be better - order num M1398792
September 17, 2016

Order Num: M*******

I've ordered couple of watches (two different orders on same day) before my visit to India to gift my family. I double checked with the customer care about the expedited delivery I was promised to get it in 2 days but I have received only one of my order before I left. The other one was delivered 4 days later. I wasn't much happy about that but other than that products are really good.

Date of experience: September 16, 2016
Washington
1 review
0 helpful votes
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Awesome watch
September 17, 2016

I sent it as a gift to my friend and he loved it. Also I got for an awesome price.

Date of experience: September 15, 2016
New Jersey
1 review
0 helpful votes
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Jomashop is always very fast with their shipping, responsive to email questions, and their prices are unbeatably low. Great online store for quality timepieces. M*******

Date of experience: September 15, 2016
California
1 review
0 helpful votes
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Best birthday gift ever
September 16, 2016

Buying this watch for my husband was like taking us back to the first day we met we are so happy

Date of experience: September 15, 2016
Illinois
2 reviews
0 helpful votes
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Excellent
October 17, 2016

The handbag I bought was authentic and the price was 40% off and you beat that price

Date of experience: September 15, 2016
Illinois
1 review
0 helpful votes
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Excellent Experience
September 16, 2016

I stumbled upon Jomashop while comparing prices online. I found their site and ease of purchase excellent. Their price was the best and delivery great. I will continue to use Jomashop and have recommended them to several friends in the market for watches.

Date of experience: September 15, 2016
California
1 review
0 helpful votes
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Fast shipping!
September 16, 2016

Very pleased with my purchase from Jomashop. Although the company is located across the country, I had my purchase in my mailbox in record time. I was pleasantly surprised! Would definitely do business again!

Date of experience: September 15, 2016
Georgia
1 review
0 helpful votes
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Professional Experience
September 16, 2016

I bought a new Citizens watch from Joma Shop recently. I feel that the detail and professionalism made me more than confident in my purchase. I was so thrilled with the smooth process and when I finally received my watch it was well worth working with Joma Shop.

Date of experience: September 15, 2016
Pennsylvania
1 review
0 helpful votes
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Great Experience
September 16, 2016

Order some nice watches and it was very easy and the watch was perfect.

Date of experience: September 15, 2016
Florida
1 review
0 helpful votes
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Joma is great
September 14, 2016

Short and sweet

Got a great price, arrived in great condition and on the date promised.

This was the second time I bought from the.

I Highly recommend.

Date of experience: September 14, 2016
Washington
1 review
0 helpful votes
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Perfect
October 16, 2016

Experienced no problems with my order. I bought a Michael Kors purse and it looked perfect. No damage. Best quality. I'm very satisfied and would purchase from Jomashop again. They got deals for days.

Date of experience: September 14, 2016
Colorado
1 review
0 helpful votes
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Real Deal
September 14, 2016

It was exactly as I expected and in a timely fashion, delivered!... Would Jomashop again no doubt!

Date of experience: September 14, 2016
Indiana
1 review
0 helpful votes
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Perfect (M1388540)
September 14, 2016

Everything was perfect and especially quality of watch is incredible. I would like to use Jomashop again to purchase my items. Thanks!

Date of experience: September 14, 2016
Washington
1 review
0 helpful votes
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Great watch at a great price! Service was outstanding. Shipped as advertised, this is my second of probably many purchases to come.

Date of experience: September 14, 2016
Singapore
1 review
0 helpful votes
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Being a foreign buyer, some initial 'skepticism' lingers despite having read positive reviews. Took the plunge and bought a Citizen Nighthawk. Was pleasantly surprised at the clear cost indication (shipping, taxes & all) as well as the constant communication keeping the buyer up to date on the process of the purchase. The package was shipped out promptly and it was well packed. Will definitely revisit...

Date of experience: September 14, 2016
Argentina
1 review
0 helpful votes
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Excellent experience!
September 14, 2016

Undoubtedly the best price in market!
100% recommendable!
Thanks!

Date of experience: September 14, 2016
NL
1 review
0 helpful votes
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M1220922 - quick easy fast
September 14, 2016

I am happy with the purchase. It was quick easy hassle free and just perfect.

Date of experience: September 14, 2016
New York
1 review
0 helpful votes
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Great prices
September 14, 2016

Citizen Blue Angel watch. Great price / fast shipping / no complaints.

Date of experience: September 13, 2016

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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