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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Florida
2 reviews
0 helpful votes
Follow Ashley D.
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Great product
October 29, 2016

I was a little worried at first but the quality was great and exactly what I ordered. The shipping was fast. Will be ordering from them again soon!

Order M13M3169

Date of experience: October 26, 2016
Virginia
1 review
0 helpful votes
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JomaShop delivered the sleeve quickly and the item was exactly as described. Easy to order and pay for and no issues whatsoever. Will use again.

Date of experience: October 26, 2016
South Carolina
1 review
0 helpful votes
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I have ordered many watches from JomaShop and have never been disappointed. They have a large selection of high quality watches, very competitive pricing and usually ship within a day or two. I am a happy customer and will be back to add more to my collection. Thanks for the outstanding customer service! (Order # M13M1692)

Date of experience: October 26, 2016
KR
1 review
0 helpful votes
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It so coool! M13M1924
October 28, 2016

In jomashop,
I bought the watch for presents.
Its quaility is so good and
The best thins that i think is amazing price.
Thank for jomashop

Date of experience: October 25, 2016
Honduras
1 review
0 helpful votes
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It Is Great Shopping
October 28, 2016

Bought item from them and they made it such a smooth transaction. Also the product was better than expected and for that, I give them a perfect rating.

Date of experience: October 25, 2016
Florida
1 review
0 helpful votes
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Loved my watches
October 28, 2016

Fast shipping, excellent products. Am very pleased with my shopping experience with jomashop. I recommend this website!

Date of experience: October 25, 2016
NL
2 reviews
0 helpful votes
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Best! Best! Best!
October 28, 2016

The best quality products and really fast shipping. Good customer support!

Date of experience: October 25, 2016
Pennsylvania
1 review
0 helpful votes
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Quick, easy, and awesome!
November 26, 2016

I love the product I received and I would definitely shop here again. Recommending it to all my friends.

Date of experience: October 25, 2016
New York
1 review
0 helpful votes
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Great experience!
October 26, 2016

Order M13H9633 - Spent a lot of time researching the best price and the best service for where to buy my first high quality watch. All signs pointed towards JomaShop and I couldn't be happier! Fast service, friendly communication, and the watch arrived it beautiful condition! I'll be coming back here for all my future timepiece purchases.

Date of experience: October 25, 2016
New York
1 review
0 helpful votes
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MB Belt
November 26, 2016

Great product! Fast shipping and excellent customer service!

Date of experience: October 25, 2016
Canada
1 review
0 helpful votes
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Backorder took forever! M13H9165
October 26, 2016

I ordered two watches for my wife for her birthday. I ordered them a month before. One shipped right away and the other said it was backordered and would be 7 to 14 days. I didn't get it until 3 weeks after her birthday. I'm happy with the prices and the shipping times, just that the ETA for backorders is out of whack.

Date of experience: October 25, 2016
China
1 review
0 helpful votes
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Very nice experience by Jomashop
October 26, 2016

I'm a customer from China.
I bought a watch which is my favorite brand DW by Jomashop.
It's really friendship that I can buy it by international shipping. Only a week, I got it and it's very nice.
Thanks a lot for Jomashop.

Date of experience: October 24, 2016
Australia
1 review
0 helpful votes
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Easy and great service
October 26, 2016

I was looking for a watch that was not available for a while. About a year after trying to find it on JomaShop I received an email back from them stating that the watch I was looking for was back in stock. Ordering was easy and delivery to Australia was quick.

Date of experience: October 24, 2016
New Jersey
1 review
0 helpful votes
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Awful customer service! M1409454
October 24, 2016

Ordered Skagen Ladies Watch 456SGSG, received it in the terrible box which is compeletely not what was shown on item description. It makes me think that watch is replica.
I immediately wrote to the shop but i have got no answer from them, and it seems that they do not care.
Will never buy from them.

Date of experience: October 24, 2016
California
1 review
0 helpful votes
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Great shopping experience.
October 26, 2016

The good price to buy luxury goods! And provide the authentic stuffs. I real like shopping on JOMASHOP!

Date of experience: October 24, 2016
Maryland
1 review
0 helpful votes
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Great bag for less!
October 26, 2016

I ordered a Michael Kors bag. It came on time and it was much cheaper than anywhere else I found. Or was an authentic Michael Kors bag.

Date of experience: October 24, 2016
Oklahoma
1 review
0 helpful votes
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Jomashop carefully answered my questions and concerns prior to purchasing order number M13M2391and shipped out pen on the same day! They kept me updated on the shipping process, and my pen arrived sooner than I expected.

Most of all, I just LOVE the pen. Awesome!

Date of experience: October 24, 2016
California
1 review
0 helpful votes
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Great job
November 25, 2016

I love that item I purchased. I was looking to buy it from different sites and stores but this site had the best offer.

Date of experience: October 24, 2016
Georgia
1 review
0 helpful votes
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Perfect shopping transaction
October 26, 2016

Finding my item on JomaShop for a lower cost wasn't exciting enough. The entire transaction was perfect. Shipping was fast, tracking was up to date. My item arrived perfectly packaged and in beautiful condition.

Date of experience: October 24, 2016
Florida
1 review
0 helpful votes
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Pleasant order
October 26, 2016

Great page to buy online. Fast shipping, good prices!

Date of experience: October 24, 2016

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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