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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Alabama
1 review
0 helpful votes
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Awesome
February 6, 2017

The watch I ordered came fast and is wonderful. I didn't have to talk to anybody from customer service.

Date of experience: February 6, 2017
Chile
1 review
0 helpful votes
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Excellent
February 6, 2017

Awesome service, thank you very much was fast and the watches are really good, so i want to buy more watches to you and i would like to know if you do shippings to Chile thank you very muchk

Date of experience: February 6, 2017
Canada
1 review
0 helpful votes
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Tissot Watch M14H3667
February 6, 2017

Excellent! I couldn't have asked for better service on my oreder M14H3667. I will use Jomashop again.

Date of experience: February 6, 2017
New York
1 review
0 helpful votes
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Very Satistfiied!
February 6, 2017

Shopping was a breeze. Website user friendly. Product was just as described. Fast delivery even around the holidays!

Date of experience: February 6, 2017
KR
1 review
0 helpful votes
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It's reliable.
February 6, 2017

Order no. M14F1669
I've bought it many times.
Because ' Joma Shop ' is trustworthy.
Also, delivery was fast.
I recommend you.

Date of experience: February 6, 2017
Canada
1 review
0 helpful votes
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Fantastic experience
February 6, 2017

I've been eyeing the Omega Speedmaster for years and JomaShop had a promo for the watch. I live in Canada so was hesitant about spending so much on a watch in the US and possibly dealing with returns. I never had to worry about that because the watch arrived in excellent, mint condition. My order was processed and shipped very quickly. I'm very happy with this purchase and would definitely come back.

Order - M*******

Date of experience: February 5, 2017
Georgia
1 review
0 helpful votes
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Purchased a Bulova watch for $100 less than other retailers were selling it for. Received the watch within 2 days as expected, definitely making future purchases off this website.

Date of experience: February 3, 2017
Australia
1 review
1 helpful vote
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The watch was amazing, everything I thought it would be and you did not let me down on that aspect. The shipping took a LOT long than expected. It said 2 weeks and even gave me an arrival date, but it arrived almost a month after I paid for it. I needed it for a present and I'm just lucky I ordered it so early as it got there two days before the event! Would definitely buy from you guys again, I'd just keep in mind the shipping time!

Date of experience: February 3, 2017
Pennsylvania
1 review
0 helpful votes
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First pair of binoculars
February 3, 2017

I wanted to get my daughter her first pair of binoculars as she put up a bird feeder. JomaShop was recommended to me by a person who's advice I respect and I was not disappointed. It was easy to navigate the site. The price was reasonable. My daughter is happy with them.

Date of experience: February 3, 2017
Idaho
2 reviews
1 helpful vote
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I had a tragic watch band failure in Europe and was horrified to discover no one where I was could either fix or replace the band... Not even upper end jewelers!... So, I bought a basic replacement to receive at home when I returned. The watch was a very good deal and arrived very quickly. Good service.

Date of experience: February 3, 2017
AE
1 review
0 helpful votes
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They sell stuff they don't have
February 3, 2017

Ordered a watch in October, they won't have it until more than 4 months later. Why sell items you don't have?

Date of experience: February 3, 2017
Virginia
1 review
0 helpful votes
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Montblanc Etoile Ballpoint Pen 113839
February 2, 2017

Found and ordered this beautiful writing instrument for my daughter as a Christmas gift. Ordering was straight forward and without a hitch. I wanted to try their financing for a future purchase of a timepiece, however, didn't qualify. Oh well...

Date of experience: February 2, 2017
Nicaragua
1 review
0 helpful votes
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5/5
February 2, 2017

Good products and good service. Prices cant be beaten unless you go preowned. Everything came on time and the process for buying was pretty simple too.

Date of experience: February 2, 2017
New York
1 review
0 helpful votes
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Watches
February 2, 2017

They're great. Excellent selection. Good Prices! Great deals. Will continue to shop there. Just one of the best places to shop for watches.

Date of experience: February 2, 2017
South Carolina
1 review
0 helpful votes
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Recent purchase
February 2, 2017

I just want to thank you for the wonderful service. My purchase was not large but I am looking at a few Rolex watches for future purchase and will be buying with you.

Date of experience: February 2, 2017
Canada
1 review
0 helpful votes
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Baume and Mercier watch
February 2, 2017

I was so happy with my order. Better than expected. Will buy again from Jomashop:)
It was shipped right away after I ordered and can be tracked easily. The price of the watch is amazing comparing with the price here in Canada. Definitely will be recommended to friends

Date of experience: February 2, 2017
Texas
1 review
0 helpful votes
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Awesome
February 2, 2017

Overall experience with the joma shop us pretty good. Tha watch arrived in a pretty good condition with the orginal package. I checked the code of the watch in the official website and its genuine.

Date of experience: February 2, 2017
Canada
1 review
0 helpful votes
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Excellent! Will buy again
February 2, 2017

Item was original and as described. Fast shipping, good pricing. Item arrived in good condition. Will definitively consider shopping here again.

Date of experience: February 2, 2017
Texas
1 review
0 helpful votes
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Watch was a Perfect gift
February 2, 2017

The watch I ordered was delivered on time and was more perfect looking than pictured. I will be ordering from JomaShop again.

Date of experience: February 2, 2017
Colombia
2 reviews
0 helpful votes
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Very well
February 1, 2017

Manejan buenos precios en ciertos articulos, no me gusta que la pagina demora mucho en cargar, me gustaria encontrar mas variedad de articulos, y mejorarar los precios para que sean mas competitivos.

Date of experience: February 1, 2017

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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