Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of JomaShop

JomaShop

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate JomaShop?
grey stargrey stargrey stargrey stargrey star

JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
This company does not typically respond to reviews

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
Follow Jess M.
Unfollow Jess M.
Share Review
Report Review

Jomashop is the best!
April 3, 2017

I love this website. They have everything from watches to sunglasss and things in between. Everything is excellently priced and all products are 100% authentic. I have bought many girlfriends watches and bracelets from this website and they love them! Have also bought my self some very expensive watches for a fraction of the price. I recommend this website to a lot of peoole and I recommend it to you as well!

Date of experience: April 2, 2017
China
1 review
0 helpful votes
Follow Jianshu L.
Unfollow Jianshu L.
Share Review
Report Review

About Ray-Ban 3025
April 2, 2017

Just as what I've hoped, every thing was just perfect with this pair of glasses. The package was good sealed too.

Date of experience: April 2, 2017
California
1 review
0 helpful votes
Follow Hugo H.
Unfollow Hugo H.
Share Review
Report Review

Great shopping experience
April 1, 2017

Good prices, no surprises. A great place to shop for watches online. I could go on and on about it. And on as I need 100 characters minimum.

Date of experience: April 1, 2017
India
1 review
0 helpful votes
Follow Devendra J.
Unfollow Devendra J.
Share Review
Report Review

Well, it's very good looking, completely functional and superbly elegant! (Order M*******). Down the line look forward to have same experience in future purchases too. I recommend others to purchase from Jomashop. I think one can get cheapest price of any brand of watch here only across US.

Date of experience: March 31, 2017
Brazil
1 review
0 helpful votes
Follow Ricardo M.
Unfollow Ricardo M.
Share Review
Report Review

Good Experience!
March 31, 2017

This is my second purchase with Jomashop and the only suprise I had wat that the watches were actualy better than the pictures! Sure would buy again!

Date of experience: March 31, 2017
India
1 review
0 helpful votes
Follow Chitti B.
Unfollow Chitti B.
Share Review
Report Review

Perfect
March 31, 2017

I buy my watches regularly from Jomashop and its been a PERFECT experience so far. The product was always packaged well and the delivery was right on time. I would continue to buy my watches from Jomashop

Date of experience: March 31, 2017
New York
1 review
0 helpful votes
Follow Jen D.
Unfollow Jen D.
Share Review
Report Review

I have purchased three watches and have been very happy with them. Nice packaging that is undamaged, shipping timelines reasonable and prices are great! M*******

Date of experience: March 31, 2017
Florida
1 review
0 helpful votes
Follow Chris O.
Unfollow Chris O.
Share Review
Report Review

Excellent purchasing experience.
March 31, 2017

Jomashop is such a great site, with amazing deals. Would certainly recommend the site to anybody. Really don't think I can get to 100 characters.

Date of experience: March 31, 2017
Australia
1 review
0 helpful votes
Follow Nikhil A.
Unfollow Nikhil A.
Share Review
Report Review

I had an excellent experience while shopping online in joma
The website was so eash to go through
I really liked the look and feel specially the images which are so detailed that I was able to make my decision on the watches which i wanted to buy straight away

Date of experience: March 31, 2017
Oklahoma
1 review
0 helpful votes
Follow Christian D.
Unfollow Christian D.
Share Review
Report Review

I came, I browsed, I conquered. When first visiting JomaShop I was pleasantly greeted by an abundance of choice; watches, handbags, jewely, you name it. While daunting at first, it was easy enough to narrow things down and find the perfect birthday gift for the wife and not to mention at a very competitive price. On top of everything shipping was super fast and well protected. Will do business with again.

M*******

Date of experience: March 31, 2017
Chile
1 review
0 helpful votes
Follow Rodolfo S.
Unfollow Rodolfo S.
Share Review
Report Review

THE BEST PRICES AND SERVICE
March 31, 2017

After reviewing several shops, I decided buy a Glycine watch in Jomashop. They made the buying experience pleasurable. I will use this shop again. THE BEST PRICES AND SERVICE. Regards from Chile, South America.

Date of experience: March 31, 2017
New York
1 review
0 helpful votes
Follow Euclid M.
Unfollow Euclid M.
Share Review
Report Review

Great buy at a even greater price!
March 31, 2017

M*******

Looks and feels great. Great compliments all the time. I give them. The info on where and how I fast I got it.

Date of experience: March 31, 2017
California
1 review
0 helpful votes
Follow Doug D.
Unfollow Doug D.
Share Review
Report Review

Joma shop has the latest watches, at fantastic prices. I have not seen better quality, and prices from any other watch shop on the internet. If I was in the market for another high-end automatic watch, I would look no further then Joma Shop. Their the best!

Date of experience: March 31, 2017
Canada
1 review
0 helpful votes
Follow Ross C.
Unfollow Ross C.
Share Review
Report Review

Great Customer Service
March 31, 2017

Great overall experience. Helpful customer service, fast shipping and item arrived well packaged and secured.

Date of experience: March 31, 2017
KR
1 review
0 helpful votes
Follow ChangUk j.
Unfollow ChangUk j.
Share Review
Report Review

Nice watch and kindly response
March 31, 2017

I bought several watches from Jomashop, and I'm very happy with quality and price of watches.

And I appreciate kind response from Jomashop's C/S staff. They are really good.

Date of experience: March 30, 2017
Massachusetts
1 review
0 helpful votes
Follow Yan Z.
Unfollow Yan Z.
Share Review
Report Review

Love, it is so beautiful
March 31, 2017

Is already bought again, Soon received, good packaging, it is so beautiful, a pleasant shopping experience

Date of experience: March 30, 2017
Connecticut
1 review
0 helpful votes
Follow Marcin J.
Unfollow Marcin J.
Share Review
Report Review

Happy customer
March 31, 2017

Fast service and good quality of products. The website is friendly and very easy for operation. For now only here I really want buy my next shoes

Date of experience: March 30, 2017
New York
1 review
0 helpful votes
Follow Hiralma R.
Unfollow Hiralma R.
Share Review
Report Review

Watch damage
March 30, 2017

The watch arrive and when my husband take it out of the box the strap came off, its damage. Now Joma's said this "Damage caused to the strap from use is not warranted". Reallyyyyyy! My husband never put it on, the watch came like that "damage" and now they dont respond for that. Lost money for that. Im really angry with all that.

Date of experience: March 30, 2017
New York
1 review
0 helpful votes
Follow Juan J.
Unfollow Juan J.
Share Review
Report Review

Unbeatable prices
March 30, 2017

Any time I want to buy a watch, purse or sunglasses this is the place to check it out first. I have recommended this site to all my friends and highly recommend to all of you.

Date of experience: March 30, 2017
Mississippi
1 review
0 helpful votes
Follow Jose S.
Unfollow Jose S.
Share Review
Report Review

Good company to do business with
March 30, 2017

Visited several websites and decided to purchase from them. Good selection and good pricing. Made my purchase and in a few days my watch arrived. Packaging was adequate to protect the watch and the designer box it came in. Watch was in excellent shape. Haven't had to contact for any problems so I'm hoping I ever do it'll be as way as purchasing from them.

Date of experience: March 30, 2017

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
See all photos