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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Indiana
1 review
0 helpful votes
Follow Eric H.
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Painless. Ordered, got tracking info, item quickly arrived. Product was delivered in perfect condition. The type of buying experience I love. No issues, exactly as expected.

M*******

Date of experience: May 1, 2017
Arizona
1 review
0 helpful votes
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Good watches at low price
May 1, 2017

If anyone is in the market for a new watch, it is worth checking out Jomashop. I found a JLC I was looking for the lowest price with 1 Day shipping. It is easy and secure to purchase watches from Jomashop.

Date of experience: May 1, 2017
California
1 review
0 helpful votes
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Found a very nice Tissot watch at a price that you could literally not get anywhere else. Amazing service and shipping was quick. Will be back for more! (M*******)

Date of experience: May 1, 2017
California
2 reviews
0 helpful votes
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Great price for a great watch!
May 1, 2017

It seems lately that I've been buying watches for my whole family at JomaShop. I love the prices! The watches are very beautiful!

Date of experience: May 1, 2017
New Jersey
1 review
0 helpful votes
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Superb Service and Best Price
May 1, 2017

I love to do shopping at Jomashop. I have a good collection of wrist watch. All I have observed that the price offered by jomashop is far better than any other retailer and company outlet. I have checked the authenticity of jomashop product and I can say they are original. Keep shopping at jomashop.

Date of experience: May 1, 2017
Pennsylvania
2 reviews
0 helpful votes
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Awesome
April 30, 2017

Great watch at an awesome price. Can wait till I find another great deal on another watch... Fast Shipping, packaging was top notch and everything came as described or better...

Date of experience: April 29, 2017
Arkansas
1 review
0 helpful votes
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Great Experience
April 29, 2017

I have purchases multiple watches from Jomashop over the last five years and have had a great experience every time. Returns have been hassle free and shipments arrive at or before the time estimated. The best part is all watches have been authentic, in new condition, and inside the original packaging. My most recent order M******* a rose gold Skagen for my mother's birthday was a huge hit.

Date of experience: April 29, 2017
Canada
1 review
0 helpful votes
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First time purchase from Canada.
April 29, 2017

Arrived quickly in Canada with no additional customs charges. Will definitely shop from JomaShop again.

Date of experience: April 29, 2017
Pennsylvania
1 review
0 helpful votes
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Nice Watch!
April 29, 2017

This is a Birthday gift to my daughter. I was a bit skeptical about the white color, the result that she gave me a huge hug. She likes sporty watches and this one is just the perfect size and style for a pretty teen.

Date of experience: April 28, 2017
North Carolina
1 review
0 helpful votes
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Good shopping experience
April 29, 2017

Bought a watch for a friend's 50th birthday. Came on time, packaging was good. Price was good. Happy I shopped at JomaShop.

Date of experience: April 28, 2017
Tennessee
2 reviews
0 helpful votes
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Nice deal on this Citizen watch. I wasn't sure if I made a good choice on this purchase but I was surprised when I received it. I will continue to look for deals like this one.

Date of experience: April 28, 2017
Georgia
1 review
0 helpful votes
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Great prices and great quality
April 28, 2017

It's my third time buying at jomashop. It has been a great experience every time. I wold recommend it on quality and variety of products.

Date of experience: April 28, 2017
Brazil
1 review
0 helpful votes
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Produto Original Recomendo
April 28, 2017

Otimos Relogios, tudo perfeito ok
Perfeito
Perfeito
Perfeito
Otima loja
Perfeito
Perfeito
Okokokokokok

Date of experience: April 28, 2017
Kentucky
1 review
0 helpful votes
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Satisfied!
April 28, 2017

Product as expected, delivered on time, and responsive customer service when I had a question about the product.

Date of experience: April 28, 2017
Illinois
2 reviews
0 helpful votes
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Great Experience!
April 28, 2017

The watch I ordered was priced great and came quickly in the mail. Great experience! I recommend Jomashop to all my friends!

Date of experience: April 28, 2017
Hungary
1 review
0 helpful votes
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Happy Customer
April 28, 2017

I have bought a Porsche Design watch. The service was super and fast and easy and the watch is just amazing, I am wearing it also while I am typing now :) Nice quality watch and the delivery just was in time! Thank you

Date of experience: April 28, 2017
Maryland
1 review
0 helpful votes
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Probably USPS bungled the shipping but Jomashop should liable as they promise delivery within certain days to specific locations. Also the user experience is awful, shipping time is not disclosed upfront. I had to call in to inform about the shipping delay and wanted to return the item but I was told I will have to bear the shipping cost.

Date of experience: April 27, 2017
Texas
1 review
0 helpful votes
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Repeat customer
April 28, 2017

I have purchased watches from Jomashop and always received exactly what I ordered in a well-packaged box and with timely delivery. I contacted customer service to return one watch, as I ordered two as a gift. I was treated quite well by customer service and given a return authorization number. However, the watch that was going to be returned looked too good on my wrist to ship it back, so it's part of the family now! I always think of Jomashop when shopping for high-quality watches.
Order M*******.

Date of experience: April 27, 2017
Texas
1 review
1 helpful vote
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Poor Customer Service
April 28, 2017

I ordered a watch over 2 months ago, and when I recieved the package everything was in the box but the watch itself. I filed a claim and was told it would be resolved in 4 to 6 weeks. This did not happen and I still have not received notice of any kind. Would not recommend this site to anyone and won't be a returning customer.

Date of experience: April 27, 2017
New Jersey
1 review
0 helpful votes
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M1575531
April 27, 2017

M******* Love you guys Jomashop.com because your cheaper and saves people alot of money I recently ordered an watch MK watch mens and it was retail for $275 and I paid $149.98 for it from you guys. That's alot

Date of experience: April 27, 2017

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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