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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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Shipping was immediate. I received the sunglasses in 2 days and they were brand new, papers, case etc.
Ordered a Raymond Weil Tocatta. The delivery was fast and the watch is fantastic. Would recommend Jomashop to anyone looking for genuine quality for a great price.
Jomashop is wonderful
I love jomashop! Jomashop ia my friend~~I hope your business prosper and ask for better service
Excellent experience of online shopping. I love the watch that I buy. And, my boyfriend also loved. At my country that watch was two times the price that I bought in JomaShop. I will recommend this to my friends and family cause is a good website for shop. M15A3364
Had absolutely no issues, everything arrived packaged well and as expected. My fiancée loves his watch.
Reasonable price, very affordable and what ever you are looking for, all in one, best deals, luxury brands and finally a very good shopping experience.
I got a Hamilton watch khaki king. Great watch decent price. The have good coupons as well. I got it in a decent time.
Very fast shipping! Awesome product! This is my third time to buy a watch from Jomashop. The item arrived on time, and package great. Jomashop's online got the best price.
Easy to navigate website, prompt filling of order, arrival in good condition, overall satisfaction is positive. I would reccommend Joma Shop to all my contacts.
This was my first purchase in Jomashop. I love the price and goods.
The shipping was fast too.
After purchasing I also felt that they really care about their customers.
I would by here again if I need.
Look my new watch! It was a good value after shopping around and comparing prices at other retailers in my area.
I bought this watch for my wife as a gift for her graduation. She was always dreaming about buying this watch. Ans I saved a fortune.
M15A1970, This Mont Blac Pen was purchased as a gift. The price was great and delivery was timely. The gift was exactly what the person wanted and was greatly appreciated.
Good customer service.
Great prices.
Fast Shipping.
Love their products.
No issues ever and bought quiet a few watches there.
Will definitely recommend.
( M15A0154). I ordered the Armani exchange AX4502 watch. The watch is very beautiful, high-quality, perfectly packaged! Track on the way tracked all the time. Delivery to russia for 20 days. I am very pleased and I recommend it to everyone. I will order more!
Looked for a long time for such watch and finally bought it, works well. I hope will keep the condition as much as possible. Overall good purchase experience..
Got a nice timepiece that I had been looking for.
Got a great price on it from Jomashop.
Oder confirmation and shipment tracking details took along time to get.
Had to email them to get that information. Only reason I did not a 5 star rating.
Got the item and very pleased with it.
Hoping they have improved the manner in which they communicate and engage with their customers.
I bought a movado watch for my husbands bday i never received the watch they never got back to me they made me wait and ignored my calls emails and all. I was never refunded the watch was never replaced and I got zero phone calls and they never tryied to resolve the problem they just ignored me and never reached out two months later I still have no watch and zero response from them. Do not buy from them.
I definitely like the selection and the quality of the products offered. The value is exceptional and the staff is friendly. I would definitely recommend JomaShop to family and friends.
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...

