On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
JomaShop Reviews Summary
Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Good service and product. Very promt service, the product came very fast. The MK watch was on huge discounts. Looking forward to shop more from this site
I bought several times on Jomashop and they were good experiences. Don't worry about authenticity and post sell service
It has only been one experience. It went as expected, with reasonable delivery and fair price. As I buy more and more items, I will get a better idea of the overall quality of Jomashop.
I have bought a few brand from Jomashop but mostly Invictas. They offer the best styles at the most incredibly low price possible. The watches are actly a steal. Would never go anywhere else.
I Have searched the watch on ebay, amazon and other online shops but nobody could beat Jomashop's price, I am super happy with the purchase.
I BOUGHT A WATCH I I LIKE VERY MUCH. THE SERVICE WAS EXCELLENT.
WAS A GIFT FOR MY HUSBAND AND HE LIKE VERY MUCH TOO
Order# M15A6983. Received the glasses within a few days of placing the order. Item was generously packed. The sunglasses are exactly as described on the website and the picture does it full justice. Love them and receive many compliments!
Ordered the watch on Monday and got it on Friday Very secure packaging.
Wish it came with instructions, but figured it out after a while.
I looked online for several days to carefully buy a Kate Spade watch on sale. I made sure that I had indicated that I was in Canada bot when I searched online and once I had found the Joma Shop site. Despite my efforts, when the transaction went through I had been charged in USD... making my new watch much more than I wanted to pay.
Unfortunately that wasn't the end of it. I order things online all the time with no problems at all, but when my watch arrived from Joma Shop I owed and additional $35 in duty. Thereby almost completely negating the deal I had carefully looked for.
I would highly recommend that Joma Shop makes their currency obvious, or even better, fix their site so that the prices are accurate for the country chosen.
My watch was in great condition when it arrived however, so there was no problem with that aspect.
What i can say that it is 50% less that what in us market for same brand delivery very fast.
They have some time up 80 discount coupons
I picked up a $175 watch for only $20! The shipping was earlier than quoted and the product was exactly as described. Couldn't ask for anything more.
M15A8499
I went in a trip to USA 2 months ago, i had look for a watch for days in many markets, malls and even on Amazon, but only on JomaShop i find the best service, price and product. Everything is as detailed in the website, once i ordered the watch it just arrived in 2 days at my hotel front desk. I use my watch every day and i am totally happy with it.
Had trouble with the first watch damaged but had little to no prob. Exchanging. Thank you, hope to do business in the future if possible waiting for new model
I've bought watches on jomashop.com many times. I am really satisfied with the services. And I am still going to be your customer in the future
This is a great product. I get positive comments every time I wear my sunglasses. I would buy from them again.
Order- M15A6623
Got what I wanted at a price that I could afford! Was able to buy more since they were cheaper than elsewhere! Ships reasonably fast! Quality timepieces!
M15A7698
It is a wonderful experience on Joma shop! We will consider Joma shop as our first option, when we want to buy another watches.
I've bought a couple watches from the site. Both were just as advertised. Delivery was fast and the watches were of excellent quality. The price was a good value.
This site has great deals and authentic never worn prodicts. I would definitely recommend this site to Anyone.
Best price, exceptional customer service, it really the best online shopping! I have bought several watches from them, and I am 100 % satisfied!
From the business
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members