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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Maryland
3 reviews
0 helpful votes
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Quick and exellent service
June 6, 2017

I love the prices, delivery time and variety of brands is inmense, the e-mail offers are great. The best to get the best watches guaranteed!

Date of experience: June 6, 2017
Alaska
1 review
0 helpful votes
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Love my Suunto
June 6, 2017

Purchased my Suunto Traverse. I love this watch. GPS tracking of my activities, tons of features and great battery life. Plus it looks great on my arm. Ordering was easy and shipping was super fast. M15D8811

Date of experience: June 6, 2017
New York
1 review
0 helpful votes
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Ordered a beautiful Maurice Lacroix, everything from order to shipment worked smoothly except for that they shipped the watch with a black leather strap instead of the brown one I had ordered. Sent a message to customer service immediately afterwards and never received a response. If it were not for that, I would have given 5/5 points.

Date of experience: June 6, 2017
District of Columbia
1 review
0 helpful votes
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Nice experience
June 6, 2017

Not a large inventory. But a fair bit amount and prices of the products too very low in comparison to other sites

Date of experience: June 6, 2017
New Jersey
1 review
0 helpful votes
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Great company
June 6, 2017

5 stars great service fast delivery great product hassle free I will definitely repurchase in the future with this company and recommended all my friends and family to this company

Date of experience: June 6, 2017
Texas
1 review
0 helpful votes
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Speedy and great!
June 6, 2017

Was looking everywhere for a unique watch for my husband for our wedding day and Joma had it! And not to mention at an unbeatable price! Shipping was quick and perfect and their guarantee is even better! Will def be buying future watches from this site! Order # M15D5815

Date of experience: June 6, 2017
Viet Nam
1 review
0 helpful votes
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I am very satisfied with the purchase and have bought the items very well. I hope you will have more brands and have more brand names with lower value

Date of experience: June 5, 2017
Minnesota
1 review
0 helpful votes
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Trustworthy!
June 6, 2017

Well, it has been a wonderful 3 years since my first order. And i feel always comfortable with "THE JOMASHOP TEAM" i recommend 100% to buy with them. Keep doing as always do. That's the only way for many people like me, will stay with you till the end... M15D7780

Date of experience: June 5, 2017
New York
1 review
0 helpful votes
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Great Experience!
June 6, 2017

Ordered a watch through JomaShop. Price was excellent; service was excellent; product was as described.

Date of experience: June 5, 2017
Minnesota
1 review
0 helpful votes
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Seiko Men's Watch
June 5, 2017

Loved buying on Jomashop! Amazing watches for reasonable prices. Purchased a beautiful new Seiko watch for my husband and he never takes it off.

Date of experience: June 5, 2017
New York
1 review
0 helpful votes
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Excellent service
June 5, 2017

When I moved from the UK to the US, I purchased a handbag from Jomashop for friends birthday present. I was worried that it would delivery in time and reach safely. It was a real surprise JomaShop made it on time and safely delivered the product. I'm thankful to JomaShop.

Date of experience: June 5, 2017
KR
1 review
0 helpful votes
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Love these glasses
June 5, 2017

I don't like to buy glasses without trying them on, but because the reviews were so high on these Gucci sunglasses, I thought I would take a chance and purchase them. I am glad I did. They are beautiful and sophisticated looking. They come with a cleaning cloth, and heavy case. They are authentic, and simply beautiful.

Date of experience: June 5, 2017
Texas
1 review
0 helpful votes
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I bought a RW watch, it came nicely packaged and the watch is everything I expected. Would recommend!

Date of experience: June 5, 2017
Viet Nam
1 review
0 helpful votes
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I have had many orders on this site. The goods are authentic and good prices but usually take a long time to delivery or got canceled because they do not have stocks anymore. Customer service is not really helpful

Date of experience: June 5, 2017
Texas
1 review
0 helpful votes
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Very fast delivery
June 5, 2017

Site is very easy to use. Fast delivery. No complaints. Prices of watches are very low compared to other website. I recommend buying from jomashop 100%

Date of experience: June 5, 2017
New York
1 review
0 helpful votes
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Order #M15D6635
I was planning to buy this item for a while now but the price was beyond my capacity to pay. My friend suggested me to lookup on Jomashop and bang I got it there at a price I could afford.

Most importantly the product that was delivered was new and in good condition and not a throw away one on heavy discount.

I checked the range of products they offer and I recommend it to everyone. I have already made few more orders online today.

Date of experience: June 5, 2017
Pennsylvania
2 reviews
0 helpful votes
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Awesome watch
June 5, 2017

I love my watch. This was the second time I ordered this watch because I lost the first one. It was really easy to order and I like the website and the fast shipping service. My watch is working perfect.

Date of experience: June 5, 2017
Viet Nam
1 review
0 helpful votes
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Perfect service
June 5, 2017

Good communication, everything about this sale was as it should be. I have bought watch on jomashop many times. The service is perfect, very fast and 100% authentic, I ưill buy from this again in the future.

Date of experience: June 5, 2017
Tennessee
1 review
0 helpful votes
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Amazing prices!
June 5, 2017

I was eyeinng a pair of sunglasses for awhile but I was unable to purchase due to the price, but thank god for jomashop yhey had the same pair for less than half! What a steal :) and i got them super quick!

Date of experience: June 5, 2017
Florida
1 review
0 helpful votes
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Good Experience
June 5, 2017

Have never used this vendor before, but was pleasantly surprised with the quality of the watch and the quick shipment and follow-up on the order

Date of experience: June 5, 2017

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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