Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of JomaShop

JomaShop

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate JomaShop?
grey stargrey stargrey stargrey stargrey star

JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
This company does not typically respond to reviews

We monitor reviews for authenticity

New York
2 reviews
0 helpful votes
Follow Julia F.
Unfollow Julia F.
Share Review
Report Review

A+
June 29, 2017

Great price and extremely quick delivery. Was very impressed with the overall experience. I was looking for a pair of aviator ray bans since I lost maybe my 5th pair. I was happy to see the price and quality was really on point. Happy to have come across this site.

Date of experience: June 29, 2017
Florida
1 review
0 helpful votes
Follow Lina C.
Unfollow Lina C.
Share Review
Report Review

Excellent products
June 29, 2017

I was impressed with the quality and service! The watch is beautiful and the price was awesome. Shipping was fast. My order number is M15Q7774

Date of experience: June 29, 2017
Viet Nam
1 review
0 helpful votes
Follow Nguyen V.
Unfollow Nguyen V.
Share Review
Report Review

Product good
June 29, 2017

I was very pleased with my purchase from Jomashop. They kept me informed about my order. I received confirmations about my order right away. They let me know when my order was shipped with information about tracking the shipment of the purchase. Perfect packaging and product - super fast delivery. Thank you

Date of experience: June 29, 2017
Viet Nam
1 review
0 helpful votes
Follow Tung H.
Unfollow Tung H.
Share Review
Report Review

Good services!
June 29, 2017

The service of jomashop is very good, I am happy about you. Good quality, right product, fast delivery.
M15Q6387

Date of experience: June 29, 2017
Washington
1 review
0 helpful votes
Follow Jon H.
Unfollow Jon H.
Share Review
Report Review

Great Service and Interaction
June 28, 2017

The service was prompt, secure and efficient. The service personnel helped me to cancel an order on a backordered product and switch it over to an in-stock product.

Date of experience: June 28, 2017
Wisconsin
1 review
0 helpful votes
Follow Parita P.
Unfollow Parita P.
Share Review
Report Review

Order: M15Q5951 I ordered the product with a gift option that included a message. The order was received with the gift message. It was a graduation gift, so I was hoping for the message that I typed on the website would be sent with it. It was disappointing for me to see my gift be without a message.

Date of experience: June 28, 2017
North Carolina
1 review
0 helpful votes
Follow Philip E.
Unfollow Philip E.
Share Review
Report Review

Great watch
June 28, 2017

The watch was shipped quickly and was as described in the advertisement. The staff were nothing but courteous and professional.

Date of experience: June 28, 2017
Puerto Rico
1 review
0 helpful votes
Follow Zeyra S.
Unfollow Zeyra S.
Share Review
Report Review

Great
June 28, 2017

Love my experience. The continue information via email was awesome. I'm going to continue buying from you

Date of experience: June 28, 2017
New York
1 review
0 helpful votes
Follow Erin M.
Unfollow Erin M.
Share Review
Report Review

Amazing service and quality
June 28, 2017

I have bought a couple watches for my husband the price is unbeatable! Shipping is fast and customer service rocks!

Date of experience: June 28, 2017
Viet Nam
1 review
0 helpful votes
Follow Giap T.
Unfollow Giap T.
Share Review
Report Review

Good service!
June 28, 2017

I like the service of jomashop. Good product, fast delivery, great discounts. I will continue to choose jomashop for my upcoming products. Thank you very much

Date of experience: June 28, 2017
Puerto Rico
1 review
0 helpful votes
Follow Delfin R.
Unfollow Delfin R.
Share Review
Report Review

Great
June 28, 2017

My experience with the service, accuracy of product, price and shipping was excellent; i will recommend to buy here.

Date of experience: June 28, 2017
Texas
1 review
0 helpful votes
Follow Yasar M.
Unfollow Yasar M.
Share Review
Report Review

Love the watch and the price
June 28, 2017

What can I say, I love the watch. You can always count on god prices, fast shipping, and a secure transaction when shopping here.

Date of experience: June 28, 2017
Colorado
1 review
0 helpful votes
Follow Aleksander M.
Unfollow Aleksander M.
Share Review
Report Review

My review
June 28, 2017

Great experience, quality product, exceptional customer service, awesome variety, user friendly website, amazing prices

Date of experience: June 28, 2017
Mexico
1 review
0 helpful votes
Follow Guillermo M.
Unfollow Guillermo M.
Share Review
Report Review

New fan watch
June 28, 2017

I recently became a "watch fan", and jomashop was a great discovery for me.

The only issue that I hace suffered, is that in 2 of my prevous 3 orders the goods was out of stock, so the deliver took more time than I was expected.

Date of experience: June 28, 2017
Nebraska
1 review
0 helpful votes
Follow Andrew K.
Unfollow Andrew K.
Share Review
Report Review

Awesome and fast
June 28, 2017

Fast shipping and was exactly what I ordered. Hamilton is a very good watch and the deal that I get from jomashop is the only store I order them from.

Date of experience: June 28, 2017
New Jersey
1 review
0 helpful votes
Follow Inbal H.
Unfollow Inbal H.
Share Review
Report Review

Perfect! We love it!
June 28, 2017

Bought it as present and he love it! Came in time and the price were great! You should buy it no doubt

Date of experience: June 28, 2017
Missouri
1 review
0 helpful votes
Follow Rick S.
Unfollow Rick S.
Share Review
Report Review

Rattan Heaven
June 27, 2017

Great price, fast ship, completely authentic.
I was skeptical, but I turned out to be 100% satusfied.

Date of experience: June 27, 2017
Michigan
1 review
0 helpful votes
Follow Nate F.
Unfollow Nate F.
Share Review
Report Review

JomaShop has a wide variety of watches, as well as other accessories, ranging from on the cheaper side to luxury. I have ordered 4 watches now from Jomashop and all have come rather quickly and in excellent condition with the maker's box, along with a catalog and a future discount card. It amazes me how JomaShop has inventory on the insane amount of watches that they show on their site. I find myself perusing their website a few times a week as they are continually stocking new items. Probably my favorite online site to shop at.

Date of experience: June 27, 2017
New York
1 review
0 helpful votes
Follow Paulo S.
Unfollow Paulo S.
Share Review
Report Review

Good watch & descent price
June 27, 2017

Easy website to shop, quick shipment. Enjoyed the experience. However I regret because my e-mail address is flooded of Jomashop e-mails. It is daily e-mails if not twice per day. Everyday I need to keep deleting e-mails from Jomashop and I'm tired of that. Sometimes I regret, should have paid more to don't have this burden now..

Date of experience: June 27, 2017
Minnesota
1 review
0 helpful votes
Follow Richard H.
Unfollow Richard H.
Share Review
Report Review

Product and seeler are great!
June 27, 2017

The watch was exactly as advertised and looks great. The seller is great and I shall purchase from them again. The watch came on time and JomaShop followed up everystep of the way.

Date of experience: June 27, 2017

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
See all photos