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JomaShop Reviews Summary
Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
This summary is generated by AI, based on text from customer reviews
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Order a Citizens watch. Received updates on shipping and they made sure I received my order. Great Deal on watch. Everything went great.
Perfect experience! Beautiful watch for the best price in the market, excellent service and extremely fast delivery. Will recommend to my friends.
I discovered Jomashop about a year ago. I made my first purchase and I continue to check them out. I used to go to Amazon and eBay first. Now I don't waste my time since I already know Jomashop always provides best prices, service and speed. Bravo Jomashop!
Sunglasses arrived exactly as described and nicely packed. A professional and excellent online retailer.
Ordered an Oris and was satisfied with the delivery and packaging. The product came in time and very well packaged. The price was the best I could find on the net. Will definitely buy again from your site.
Quality and on time delivery. No complications. Would definitely order from them again. Professional company you can depend on.
Now a days to find a company who sells a wide variety of good quality products is very hard to achieve. Not with this shop it isn't. For great customer service And good quality products use this site, you won't be sorry.
It's quiet easy to choose and get done with process in website. Customer service is good and provide informations for tracking as well.
I would love to recommend and shop from here again, my boyfriend enjoyed his new watch and looking forward to buying my brother's and shop from here again. Lots of love M15T8241
Ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok, ok,!
Good place to get genuine watches in a good price... I bought two watches for myself and my wife and both of us were happy. My wife got her watch half price.
Their prices are very low compared to other places which raised suspicion initially, but after multiple purchases from them I can confirm that they are legit. Everything I bought from them has been in their original packaging and brand new with zero issues whatsoever. I won't hesitate purchasing from them again in the future. I've bought a watch and sunglasses from them. The sunglasses' MSRP was I think $129, but I got it from jomashop for $80. Needless to say, I'm a very satisfied customer.
Do NOT trust these people when they tell you their items are "in stock." I ordered an watch for my brothers gradation which was listed on their website. After placing the order we were informed a few days later the watch was back ordered. We changed the watch to a different one which was also "in stock" which I have yet to receive 5 weeks later! On top of it all, the company has the worst customer service representatives who will give you an attitude and are rude to you for being upset at their bad service! I will never order for these guys again and please save yourselves also!
I bought a raymound weill watch from "Joma Shop" for my fiancé, she loves it. Product original, package perfect, fast shipping, Price unbelievable!
I definitely recommend to my friends!
Very happy with my purchse, i received my pack very fast, excellent customer attention, im harly recomend this store
Me encanta comprar relojes en JOMASHOP, siempre los mejores precios por productos 100% originales. Encuentras en esta pagina la mayor variedad y más exclusivas marcas del mercado, para todos los estilos y gustos.
I made your purchase a lot and I was very pleased to use it.
Recently I was a bit unhappy when you used the shipping service of usps, this company often ship the wrong address and lost my cargo.
I hope you can use other reliable carriers such as ontrac, ups or fedex. These carriers are very reliable and I do not worry about losing them.
I will keep buying because watches are favotites things man like me always want to own even alresdy have some still want to have more so I can wear each style a difdent day
Excelent, my watches are bautiful and I need more, I hope do buy more watches with you, have a nice day
ONCE YOU DEAL WITH THESE PROFESSIONALS, YOU WON'T BE GOING ANYWHERE ELSE FOR HI-END PRODUCTS...!
I HAVE BEEN A LOYAL CUSTOMER FRO A FEW YEARS NOW, AND ALL I CAN SAY IS; TRUE PROFESSIONALS FROM START TO FINISH...!
From the business
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members