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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Washington
1 review
0 helpful votes
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Great Experience
July 28, 2017

Bought the watch I was looking for at a great price. Quality was great and the experience of purchasing was smooth and easy.

Date of experience: July 28, 2017
New York
1 review
0 helpful votes
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Best watches
July 28, 2017

Very Good Service, and good Product and Most Of All Free Shipping.
I Found The Best Prices here At The Jomashop Website. Couldnt Be Any Happyer. This Is My 5th Purchase...

Date of experience: July 28, 2017
Florida
1 review
0 helpful votes
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Jomashop is an amazing web site, yours products have a high quality and the prices are wonderfull. When you are looking for something great for you or your family, just choose Jomashop and stay cool.

Date of experience: July 28, 2017
Viet Nam
1 review
0 helpful votes
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Good
July 28, 2017

I believe in your goods but I bought a cabochon watch without warranty book nearly. I was sad. I think you will have be better later

Date of experience: July 27, 2017
Texas
1 review
0 helpful votes
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Best prices around
July 27, 2017

I ordered a 500 dollar watch for 50 dollars I love it! This website is the best for any watch needs

Date of experience: July 27, 2017
California
1 review
0 helpful votes
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I have purchased multiple timepieces from Jomashop ranging in prices and have received great and authentic pieces. Never have to worry about the authenticity of your timepiece when purchasing from this online store. Always very good in shipping time and quality is outstanding.

Date of experience: July 27, 2017
Kentucky
1 review
0 helpful votes
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Fantastic!
July 27, 2017

JomaShop is always fast and accurate. Never any problems! I wouldn't hesitate to recommend JomaShop to friends and relatives.

Date of experience: July 27, 2017
New York
1 review
0 helpful votes
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Jomashop always has great service, fast shipping, and excellent products. It's the best watch site EVER!

Date of experience: July 27, 2017
California
1 review
0 helpful votes
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Best range of watches and sunglasses at cheapest price and quick delivery. Similar products at other sites and stores at double price.

Date of experience: July 27, 2017
Ohio
1 review
0 helpful votes
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Legit watches for low prices
July 26, 2017

Haven't had a bad experience with jomashop, yet. I will continue to shop there for awesome watches for what seems to be the lowest prices around.

Date of experience: July 26, 2017
New York
1 review
0 helpful votes
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Purchased a beautiful Longines watch for my husband's 40th birthday gift. I had spent significant amount of time researching and comparing numerous watch dealers and stores. Needless to say, JomaShop provided wonderful service and quick delivery at the best price. JomaShop will be my go-to store for luxory watches. Might be time to upgrade my own watch collection...

Date of experience: July 26, 2017
Florida
1 review
0 helpful votes
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Amazing
July 26, 2017

I really enjoy watches and Jomashop has the best variety in watches and excellent prices. I have opted to just start buying my watches from jomashop in the future I have purchased from them 2 times now and I will continue doing so.

Date of experience: July 26, 2017
Viet Nam
1 review
0 helpful votes
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Solid
July 26, 2017

I'm satisfied with the quality of my watch. Just thought the service can be better if delivery time is faster

Date of experience: July 26, 2017
Jamaica
1 review
0 helpful votes
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What a great site! It was so easy to navigate, with so many choices to fit my budget. Ordering was a breeze, delivery was really fast, and the watch looks fantastic!
This has been my family's third experience ordering with Jomashop, and it's always reliable. You'll get my business every time. M*******

Date of experience: July 26, 2017
New Jersey
2 reviews
0 helpful votes
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After receiving a defective watch from JomaShop I called and asked for customer support. I expected an exchange or an offer to refund my purchase. I had to call multiple times and after an extensive runaround, I was told that even though JomaShop sold me the defective watch, because it was the clasp that was broken (when I received it from them), they would do nothing to make the purchase right. I paid $300 for a watch that can't be worn!

Date of experience: July 26, 2017
Brazil
1 review
0 helpful votes
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Ok
July 26, 2017

The watch arrived in perfect condition. I am very satisfied with the purchase and recommend the store.

Date of experience: July 26, 2017
Texas
1 review
0 helpful votes
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I always go to jomashop first for all my watch needs. They have great customer service and always get me what I want fast. Thanks for helping me grow my collection!

Date of experience: July 26, 2017
California
1 review
0 helpful votes
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Easy order and delivery
July 26, 2017

I shopped around, and Jomashop had the best price. Ordering was super easy and the watch was delivered just as promised in a quick manner.

Date of experience: July 25, 2017
California
1 review
0 helpful votes
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Great way of saving (M1603503)
July 25, 2017

I bought Tissot wrist watch and I am glad I bought it through joma shop. The description of the item was exactly what I got. I will highly recommend to shop here.

Date of experience: July 25, 2017
Florida
1 review
0 helpful votes
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Awesome products
July 25, 2017

Love the watchs and Jomashop give me the chance to buy the wach on execelent prices and recomend
Jomashop 100% is fast and quality watchs

Date of experience: July 25, 2017

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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