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From the business
JobLeads exists to put power into the hands of jobseekers just like you. Unlike other platforms that prioritize companies and earn money by promoting paid job ads, we optimize our entire platform for you. We're the job platform that's finally on your side.
We put power in your hands by showing you the best jobs tailored to your skills, experience, and career goals from over 10 million jobs. Plus, we grant you access to the "hidden job market" through our network of 40,000+ expert headhunters.
We help you stand out with tools to craft a standout resume in less than 10 minutes, or tailor it perfectly to fit a specific role, cover letter included. Get instant access to Masterclasses and guides to help you master every interview.
We guide you every step of the way. Our JobLeads AI assistant gives you advice, one click away. Everything you need is in one place, so you can find your perfect roles without wasting time and energy.
JobLeads Reviews Summary
JobLeads has a rating of 4.8 stars from 2,522 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobLeads most frequently mention customer service, good experience and support team. JobLeads ranks 8th among Career Advice sites.
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I paid for a one-off application which someone lead to a Premium membership of £59.99 per month! They should provide clear and transparent pricing models as all they do is push you to - what is clearly a friend's business of spin-off of their own - to pay £600 for a rewrite of your CV. Given not a single one of their roles materialized into even a conversation I also question the legitimacy of their postings. This may be legally set up business, but clearly just scammers.
Jobleads.com is a den of thieves. They lower your membership to basic which is free then they want to charge your card. Do not waste your time or money on this site.
Hi Dave,
We are sorry to hear about your experience. 😔 At JobLeads, we strive to ensure our members receive the best possible service. If you've encountered an issue with your membership, please reach out to our support team directly so we can resolve this for you. Your feedback is important to us, and we want to make things right.
Your JobLeads Customer Success Team
I don't know how I became a permume member in jobleads platform but I found out when my back texted me there is not enough money in your account for this bill, and I unsubbed from that but still they trying to bill me, and I tried so many time to asked a refund and some answer but still nothing, it's a scam that I don't know how to get rad of them I just keeping my wallet empty,
Hi Kazem,
Let's get this resolved for you.
Please send us a direct message with your details, and we'll investigate the issue and ensure you receive the support you need. Thank you for your patience!
JobLeads Customer Success Team
I signed up for Job Leads' 14-day Premium trial for only $2.99. Seems worth it, right? It's not.
Job Leads promises to connect you with recruiters while listing jobs matching your skill set. If you search for a specific job and click on a result, you're redirected to another job site and are required to make an account to view the job. Once you do that and click the link to apply, you're redirected AGAIN, this time to the company's website that listed the job...and you see the job doesn't even exist. This happened to me six times. That can't be a coincidence.
This just seems like a scam. Job Leads preys on desperate job seekers who are looking for something - anything - to be able to survive and provide for their families. This website will take your money and run while only pointing you to fake job openings listed on other websites. Absolutely despicable.
Hi Justin,
We're genuinely sorry to hear about your frustrating experience with our Premium trial. This is definitely not the experience we aim to provide.
We strive to offer valuable connections and accurate job listings to our users. It sounds like there's been a serious issue with the job listings you encountered, and we want to investigate this further.
Please reach out to our customer support team with the details of your searches. We’re committed to making things right and improving your experience with JobLeads.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve these issues.
Best regards,
Your JobLeads Customer Succes Team
Being made redundant and out of work for 5 months I was feeling desperate, saw this, took the 2 week trial and then didn't much value from them. 2 weeks later £59 was taken at a time where I have little savings left.
Hi Dante,
We are really sorry to hear about your experience, especially during such a challenging time. We understand how tough it can be to navigate job searching and finances simultaneously.
Please contact our customer support team at [email protected] so we can review your case and see how we can assist you. We're committed to ensuring our users find value in our services and will do our best to address your concerns.
Thank you for sharing your experience with us. We're here to help and support you.
JobLeads Customer Success Team
I can't cancel or delete my profile with jobleads! They keep charging me automatically on PayPal, even I cancelled automatic payments. I has to close my PayPal account because of this. They keep sending emails after I unsubscribed...horrible, horrible, horrible...
Dear Tanya,
We sincerely apologize for your negative experience. Can you please provide more details via DM or to [email protected]? We want to understand the full context to address this appropriately. Our team is working on this issue as a priority
Your JobLeads Customer Success Team
I bought the 2 week trial for $2.99 to check out the service. There was NO MENTION of an autorenew that would cost $69.60. I was floored when PayPal charged my bank card for that amount. I tried to get through to customer service via email stating that it was NEVER clearly stated that this would turn into an autorenew service. DO NOT FALL FOR THIS SERVICE! It is complete and utter B.S. I learned the hard way. I tried to get them to refund my money as I have been laid off and do not have a lot of disposible income at this time. They basically just sent me a form letter stating there would be NO REFUND. They do not clearly state the terms and condiditions of the Trial Subscription. I have no idea why it costs $69.60 to continue a trial that initially cost $2.99! AGAIN DO NOT USE JOB LEADS OR YOU WILL BE
SORRY! They will also autorenew you again! It's pretty sad that they take advantage of people out of work or trying to get a legitimate position. It's absolutely disgusting. They should be ashamed of themselves! I wish I could rate them a ZERO!
Hi Louise,
Transparency and customer satisfaction are our top priorities, and it's clear we've fallen short in your case.
Please reach out to our customer support team at [email protected] with your account details and mention this post. We'll prioritize reviewing your situation and do our best to resolve this for you.
Your JobLeads Customer Success Team
Do no waste your time even looking at this website. Avoid at all costs. £2.99 to entice you, then £59 monthly afterwards. I forgot to cancel. Thought ok, lets see what this is all about, its utter rubbish. Nothing helpful at all. TopCV.co.uk is the same, you get a free resume review and the wording was the exact same from both websites, by the same "Andrew Bennett."
Do not give them your credit card details at all, don't even bother with the free trial. Its a scam, they don't care, and they won't respond for days.
The jobs are nothing fantastic either, you get the same jobs from other free websites like indeed, linkedin glassdoor etc.
Hi Huma,
Thank you for sharing your feedback.
We’re sorry to hear about your negative experience with our service. We take customer concerns seriously and would like to address a few points you've raised:
The £2.99 trial is a promotional rate, with the subsequent monthly fee of £59. We strive to ensure that all customers are aware of the subscription terms. If you missed the cancellation window, we apologize for any inconvenience and would be happy to discuss your situation further. Please send us an email at [email protected] to review your case.
Regarding the job listings, we continuously work to improve our offerings and provide unique opportunities. If you have any specific feedback on how we can enhance our service, we’d love to hear from you.
Our CV review service aims to provide personalized and professional feedback. As a JobLeads customer, you can get a free resume review through our trusted partner, TopCV. If you feel the feedback was not up to standard, please let us know so we can address it.
We would like to find the best possible solution for you!
Your JobLeads Customer Success Team
It's totally a scam. Just forwards you to a.pk site where you have endless ads popping up. None of the jobs are legit. They say go to linked in to apply. Amazing
Dear Can,
We’re sorry to hear about your experience. This is not the service we strive to provide. We assure you that JobLeads is dedicated to offering legitimate job opportunities and a seamless user experience.
Please reach out to us at [email protected] with more details about the issues you encountered. We want to investigate this further and make things right for you.
Thank you for your feedback.
Your JobLeads Customer Success Team
I canceled my trial period on time and they continued charging me €69.99 for 4 months
I have complained on several occasions and their responses are as ridiculous (when they respond because they usually don't) like this one today: (*
JobLeads Customer Service)
Thank you very much for your reply.
Unfortunately, we do not have any record of a cancellation notification from you in our database.
Please tell us when and through what channel you sent us your cancellation (email, registered letter, fax, etc.) so that we can verify your request. We also need a copy of your cancellation and a shipping document (the registered letter number, a fax report, a copy of your email with a screenshot of the outgoing message, etc.
*Personal information redacted by admin
Dear María:
We sincerely apologize for the inconvenience and frustration caused by this situation. After reviewing your case, we have already processed a refund for the charges. We understand how disappointing it can be to feel like your cancellation wasn’t recognized, and we appreciate your patience while we resolved this matter.
Regarding our previous communication, it’s standard procedure to ask for additional information when we don’t find a record of a cancellation in our system. However, we acknowledge your frustration and have taken steps to ensure this issue is resolved. If you have any further questions, feel free to reach out to us at [email protected].
Thank you for your feedback, and we truly hope this resolves your concerns.
All they do is scam you and take your money when you are most vulnerable, automatically signing you up to the premium subscription when all you wanted was a free trial. They will drag out the customer service by replying only once every 24 hours coming up with different things to ask for before they just stop replying altogether. The jobs posted are just job ads off different websites, no headhunters as they claim.
Hello Shez:
We’re truly sorry to hear about your negative experience and understand how frustrating it must have been. We want to clarify that when signing up for the trial, the automatic renewal is part of the Terms & Conditions, but we never intend to mislead our users. Our goal is to offer valuable services that help job seekers, not to create confusion or frustration.
Regarding customer service, we strive to respond as quickly and effectively as possible, and we regret that your experience didn’t reflect this. If there’s anything still unresolved, please reach out to us at [email protected], and we’ll do our best to assist you promptly.
We also aim to provide high-quality job opportunities, including postings from various sources. Your feedback is crucial, and we’ll use it to continue improving our services. Thank you for sharing your concerns.
Una sola parola: indecente. Ho provato a fare l'abbonamento per vedere le offerte riservate all'account premium ed ora è diventato impossibili disdire la sottoscrizione, continuano ad arrivare addebiti sulla carta. L'unico modo per cancellare la sottoscrizione è mandare una richiesta tramite mail, a cui nessuno risponderà e continueranno ad arrivare addebiti inoltre non esiste un contatto per il servizio clienti. La cosa ancora più divertente e che nonostante tutto non mi è servita a trovare lavoro. Sconsigliatissima, alla stregua di una truffa
Ci dispiace molto per la tua esperienza negativa e comprendiamo la tua frustrazione. 😔 Vorremmo rassicurarti che la cancellazione può essere effettuata correttamente seguendo la procedura indicata. Ti consigliamo di controllare la tua casella di posta per la conferma di avvenuta cancellazione e, se non hai ricevuto risposta, ti invitiamo a contattarci di nuovo. Siamo qui per aiutarti a risolvere la situazione e ci impegniamo a fare del nostro meglio per supportarti. Per favore, inviaci un'email all'indirizzo [email protected] con i dettagli della tua sottoscrizione, così possiamo verificare immediatamente e risolvere il problema. Grazie per averci segnalato la situazione, ci teniamo a rimediare al più presto.
Not finished my 14 days trial but tried to steal $96 3x. Until they succeeded to steal 3x@ $24 = $72. I could not attached all the receipts. Only one is allowed. Beware! Never subscribe from them!
Dear Fidel:
We’re truly sorry to hear about your experience, and we understand how concerning this situation must be for you. We would like to investigate this issue immediately and make things right.
Could you please send us an email at [email protected] with the details of your account and any relevant receipts? We will ensure that your case is reviewed as a priority, and we will work to resolve the issue promptly.
Thank you for bringing this to our attention, and we appreciate the opportunity to correct the situation.
Thank you for your feedback.
Your JobLeads Customer Success Team
Very poor value for the amount they charge per month. I made the mistake of buying a 14 day premium for £2.99. Then I forgot to cancel because I did not even know I had to. What I paid for was only for a 14 day premium period. (See the attached picture of the offer I rented). Just 1 second after the 14 day premium period expired they charged my credit card €69. I reacted immediately to request a refund of this charge as I did not use any service and I did not subscribe to any additional period besides the 14 day premium period. They refused. They promised a CV check by an expert, but the truth is that ChatGPT could do it better and for free. Also, I believe they use AI to answer and review every document I send them. Their only priority/mission is to charge your credit card. They maliciously exploit the desperation of job seekers. Based on my bad experience, I recommend AVOIDING JOBLEADS. LinkedIn seems to me to be much more effective, transparent and cheaper. DEAR JOBLEDS, Thank you for stealing 69€ from me for nothing. I hope the CEO is enjoying my 69€ drinking mojitos in Ibiza.
Hello Francisco:
We’re sorry that you had a negative experience and can understand your frustration. To clarify, when signing up for the 14-day trial, the subscription terms, including the automatic renewal, are presented upfront in our Terms & Conditions and the confirmation email. The renewal process is industry standard to ensure uninterrupted service, but we understand it can be frustrating if it’s overlooked. Once a subscription renews, the charge applies for the new billing period, which is why we were unable to process a refund.
Regarding the CV check, our goal is to provide valuable insights tailored to your career needs, and we regret that it didn’t meet your expectations. We take your feedback seriously and always aim to improve our services.
If you still have concerns or feel there’s more we can do to assist, please don’t hesitate to reach out to us at [email protected]. We’re here to help and want to ensure that every customer feels supported and valued. Thank you for sharing your thoughts, and we’re sorry this was your experience with us.
To those intent to subscribe, this is biggest scam and useless website, do not subscribe, I used the trail subscription, it took me to premium without permission, later i want to cancel I couldn't do that since the information on website is mismatching, i tried to approach them, but no customer service to be approach. I wrote a complain review month ago, later afterwards received email that my subscription cancelled but this is was another scam since they still charge me for they useless website
Dear Hisham:
We sincerely apologize for the frustration and inconvenience you've experienced. Please send us an email at [email protected] with the details of your account so we can investigate this matter further.
Thank you for bringing this to our attention, and we appreciate the chance to make things right.
Your JobLeads Social Media Team
Useless website, trying to cancel my membership. Couldn't find relative information, the instruction given doesn't match the website form. No any contact details or customer service email, only useless bot couldn't help any solution to solve the customer issue.
The most selfless platform in the world will owe money in the end. Enticed by the first low payment, no warning about the next payment was received
Dear Viktor:
We’re sorry to hear about your experience and truly regret any inconvenience you’ve faced. Transparency is a key priority for us, and we strive to ensure every user fully understands our terms, including the details of the trial period and subsequent payments. However, we recognize that with the amount of information we all handle daily, important details can sometimes be missed.
We’re here to help and are committed to resolving any concerns you may have. Please feel free to reach out to us at [email protected], and we’ll do everything we can to make things right. Your feedback is invaluable as we continue to enhance our services.
Your JobLeads Social Media Team
It is a scam. They charged me with a 70 € fee I have not accepted. The jobs they publish are not real neither. Be careful.
Hello Marta:
We’re truly sorry to hear that you feel this way. We want to clarify that transparency is important to us, which is why the terms of our subscription, including the automatic renewal, are clearly stated during sign-up and in the confirmation email. We understand how frustrating unexpected charges can be, especially if the renewal wasn’t expected.
Regarding the job listings, we carefully source opportunities from verified platforms to provide as many relevant options as possible. While we strive to ensure the quality of these listings, we understand it’s disappointing if they don’t lead to the results you’re looking for.
If you still have unresolved issues, please reach out to us at [email protected]. We’re committed to helping our users and would like to find a way to address your concerns. Thank you for bringing this to our attention, and we hope we can assist further.
Horrible. Scam. They must sell email to advertises as after I signed up i got tons of SPAM. The jobs posted do not match either and many seem fake.
Hi:
We’re sorry that you had such a negative experience and appreciate you bringing these concerns to our attention. We want to reassure you that protecting our users’ data is a top priority, and we do not sell email addresses to third parties.
Regarding the job postings, we strive to provide accurate and relevant listings by sourcing them from verified platforms. However, we recognize that not all opportunities may align perfectly with every user’s expectations, and we’re always working to improve our matching process.
If there are any specific issues you’d like us to address or if you need help managing your account, please don’t hesitate to reach out at [email protected]. We’re here to support you and are committed to resolving any concerns you may have.
With subscription of high cost premium service, as a customer I got nothing but junk e-mails of job postings not related in any way with my career goal. Don't waste your money.
Hello Amanda:
We’re really sorry to hear that you didn’t find our service helpful and that the job alerts didn’t align with your career goals. Our goal is to provide relevant job opportunities based on the information you provide, but we clearly fell short in this case. We appreciate the feedback and are always working to improve our matching process to deliver better results.
If you’re receiving irrelevant job postings, we recommend updating your job preferences in your profile. This can help refine the suggestions you receive. Additionally, our support team is always available to assist with optimizing your settings to better match your career objectives.
If you’d like further assistance or need help adjusting your preferences, please reach out to us at [email protected]. We’re committed to helping you get the most value out of our service. Thank you for sharing your experience with us, and we hope to make it right.
Do not use this website, it is not helpful in any way and the people who run it are only interested in taking your money. I do not know enough about them to completely confirm their service is a scam but I would suggest to stay clear.
Hi Jason:
We’re really sorry that you feel this way. It’s disappointing to hear that our service didn’t meet your expectations. We are committed to helping job seekers and genuinely aim to provide tools and resources that make a difference in your job search. The subscription terms are clearly outlined at sign-up, but we understand that it’s frustrating if the service didn’t deliver the value you were hoping for.
If there are specific issues or concerns you’d like us to address, we’d be happy to assist. Please feel free to reach out to us at [email protected] so we can understand what went wrong and how we can make it right. Thank you for sharing your feedback, and we hope we can find a way to improve your experience.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Carina:
We're sorry to hear that you feel this way and that your experience wasn’t what you expected. We understand how frustrating unexpected charges can be. When users sign up, all pricing details, including the automatic renewal terms, are clearly outlined in the Terms & Conditions and the confirmation email. We strive to be transparent, and we’re always here to help clarify any concerns.
Regarding the CV services, we work with trusted partners who are experts in the field, and this is offered as an optional service for those who need it. We aim to provide tools and opportunities to help job seekers, but we recognize that results can vary depending on the market and other factors.
We’d love the chance to assist you further and address any remaining issues. Please reach out to our support team at [email protected] so we can help resolve this for you.