Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
JobHero resume examples and cover letter samples can be customized with your skills and experience to create a standout resume. Our user-friendly platform helps you find the perfect words and ideas for your job application package and boost your chances of landing your next job!
The company is well-regarded for its user-friendly tools that simplify the resume and cover letter creation process, with customers frequently praising the intuitive design and helpful suggestions that enhance their job application materials. Many users express high satisfaction with the quality of the output and the overall ease of use. However, some customers note limitations in customizing text and desire more tailored prompts to better reflect their skills and experiences. Overall, the feedback indicates a strong reputation for reliability and efficiency, alongside room for improvement in customization options.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Excellent service, very well structured and well designed
Super average. You hold my resume hostage and now I have to pay to get it. Good job.
Hello,
Thank you for sharing your feedback with us. We're sorry to hear about your experience. We understand your frustration and apologize for any inconvenience.
Our goal is to provide a user-friendly platform for creating resumes. We offer a range of subscription options to access additional features and benefits. We're here to help address any concerns you may have and are committed to ensuring your satisfaction.
This is the first to use Jobhero. Its user friendly, you get the perfect cover letter you are looking for. I cant wait to send out my first JobHero cover letter.
Hello,
Thank you for sharing your experience with JobHero! We're thrilled to hear that you found our platform user-friendly and that you were able to create the perfect cover letter for your needs. We're excited for you to send out your first JobHero cover letter and wish you the best of luck in your job search!
You have a very good word templates in an affordable price.
Hello,
Thank you for your feedback! We're glad to hear that you found our word templates to be of good quality and at an affordable price. Providing high-quality templates at a reasonable cost is important to us, and we're pleased that you appreciate our offerings.
Very easy to use and offers many features besides the Resume, and Cover Letter also was given a free portfolio website, thank you so much for helping me with my job search!
Hello,
We're delighted to hear that you found our platform easy to use and exceeded your expectations with its array of features, including resume and cover letter creation and a complimentary portfolio website. Thank you for choosing our service to support your job search journey! Feel free to reach out if you need further assistance or have any questions. Wishing you the best of luck in your job search endeavors!
I received my CV after placing the order. I have received the on-screen confirmation of my payment however, my CV has been sent to my email.
Hello,
We sincerely apologize for the inconvenience you experienced regarding your CV delivery. Upon receiving your feedback, we promptly verified your account details and have successfully emailed you your resume. We understand the importance of timely delivery and regret any delay that occurred in this instance.
To streamline the process for future reference, you can easily access your resume by logging into your account, clicking on the "Resumes" tab, selecting "More" in your resume details, and then clicking on "Email." This will ensure prompt delivery directly to your email inbox.
Once again, we apologize for any inconvenience and appreciate your understanding. Should you have any further questions or require assistance, please don't hesitate to contact us. Thank you for bringing this matter to our attention.
It was good but for part of experience needs more professional descriptions.
Hello,
Thank you for taking the time to share your feedback with us. We're glad to hear that, overall, you enjoyed your experience. Your comments about needing more professional descriptions in certain parts are duly noted. We constantly strive to enhance our service and provide a top-notch experience for our customers, and your input helps us in this endeavor. We'll certainly take your suggestions into consideration as we continue to refine our offerings. If you have any further thoughts or specific areas you believe we could improve upon. Please don't hesitate to let us know. We appreciate your support and hope to have the opportunity to exceed your expectations in the future.
Easy to use and access. The ability to to a trial for an inexpensive amount made it easier to commit.
Hello,
You made our day with your review, thank you!
Easy to use and created a great letter. Would definitely recommend.
Hello,
We’re thankful for the amazing feedback you have given us!
Very user friendly and provided me with wording I hadn't thought to use. Would definitely recommend!
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
Very easy to create, fast and cheap as well. Just remember to cancel the service if you no longer want to use it else you'll be billed monthly:-)
Easy and straight to the point. Very affordable also.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
JobHero is the only resume builder which allows me to emphasize my research interest rather than job experience in the very beginning
Hello,
Thank you for sharing your experience! We're thrilled to hear that JobHero's resume builder has allowed you to highlight your research interests from the start. We understand the importance of tailoring resumes to individual strengths and preferences, and we're glad our platform has met your needs. Please don't hesitate to reach out if you have any further feedback or need assistance. We appreciate your support!
My agent was so kind and helpful. He listened to my concern, processed my request and was quite professional. I appreciate how he talked me through the process and I am happy with the customer service provided.
Hello,
Thank you for your wonderful review! We're delighted that our agent provided you with kind and helpful assistance. We strive to provide excellent customer service, and we're glad to know that you had a positive experience. Please don't hesitate to reach out if you need further assistance or have any questions. We appreciate your feedback and look forward to serving you again in the future!
This tool is new to me. I will need to tinker around a bit more to provide feedback. Thank You!
Hello,
Thank you for taking the time to leave us a review!
Easy to follow the steps and the templates look great
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
It takes the stress out updating your resume. It provides current and relevant guidance for formatting, and wording.
Hello,
Thank you for your review. Glad we were able to help!
Works really great and it really is not a big fee but would have been good to know before starting it
Hello,
Thank you for taking the time to leave us a review!
Answer: Hello, Derya Thank you for reaching out, sadly we do not take Paypal as a payment method at the moment however, we're looking into adding this in the future.
Answer: Hello, Michele Our website offers a Basic Access account completely free which allows you to download a plain text version of your resume. However, upon finishing the document, we also give the option of continuing with our premium features if users are satisfied with the end result. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee. If you want more information in regards to the exact prices for each of our subscriptions please feel free to give us a call.


Hello,
Thank you for taking the time to leave us a review!