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JobHero resume examples and cover letter samples can be customized with your skills and experience to create a standout resume. Our user-friendly platform helps you find the perfect words and ideas for your job application package and boost your chances of landing your next job!
The company is well-regarded for its user-friendly tools that simplify the resume and cover letter creation process, with customers frequently praising the intuitive design and helpful suggestions that enhance their job application materials. Many users express high satisfaction with the quality of the output and the overall ease of use. However, some customers note limitations in customizing text and desire more tailored prompts to better reflect their skills and experiences. Overall, the feedback indicates a strong reputation for reliability and efficiency, alongside room for improvement in customization options.
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So far I am happy with the options that I was given to support the creation of my resume.
Very easy to create an effective resume, all the required skills to be added present
Thank you, Parmeet, for sharing your feedback and for giving us a great rating.
This has been very helpful and has saved me a great deal of time.
Thank you for sharing your feedback and rating us five stars!
Loved it they took the complex and stress out of creating a resume
Thank you, Ernest, for sharing your feedback and rating us five stars!
High quality stuff and too much options and very nice designs
Thank you, Dave, for sharing your feedback and rating us five stars!
I don't understand why I lose my resumes and letters - before the end of my period just because I was entering the cancellation.
Thank you for taking the time to bring this to our attention and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we’re here for you, so when you have a chance please contact our Customer Service Team using the link provided below.
Contact Us: https://www.jobhero.com/contact-us
Misleading about payments and price.
Great job needed the assistance thank you for the help
You are most welcome, and thank you, Shawn, for sharing your feedback with us.
Wish there was an easier way to find school, good though.
Thank you, Isaiah, for sharing your feedback and for giving us a great rating.
This is fantastic; I did literally nothing and have a BEAUTIFUL resume. I was very prepared to spend hundreds of dollars allowing a professional to create my resume. I feel so lucky that I gave your site a chance
Thank you for sharing your feedback and rating us five stars!
A feature that allows users format margins is needed.
Thank you, Samuel, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
Awesome experience while creating my resume, good user experience.
Thank you for sharing your feedback and rating us five stars!
Definitely more people would use if this website was free. It ended up being really cheap which is why i went through with it, although I would've like to have known it was going to cost before i spent time creating my resume.
Thank you for sharing your feedback and for giving us a great rating.
Guess that lots of people during the pandemic lost their jobs. Actually, I wasn't an exception in this case and unfortunately I lost my job because my employer decided to downsize employees. I understood that I have to earn money because I have a big family and i need money to feed it. So, I started to search for various services which can help me to find a good occupation. I faced this service, applied to it and the yhelped me a lot. They literally saved my family from poverty. Due to this company I found a nice job where I workd nowadays and I would recommend this service for everyone who is in the same situation.
Thank you for sharing your feedback and rating us five stars!
I did not realize I was being charged for the month, misleading.
We regret to see your rating towards us, Sheri, we would love to speak with you directly so we can help you with this.
We're certainly committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves so please, at your earliest convenience, contact our Customer Service Team using the link provided below.
As always, thank you for reaching out and we look forward to hearing from you!
Contact Us: https://www.jobhero.com/contact-us
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The software is very good and help you to build a professional resume
Thank you for sharing your feedback and rating us five stars!
Web interface very easy to use. Resume looks great.
Thank you for sharing your feedback and rating us five stars!
Excellent tool for building modern and clean looking resumes. Gets the job done in a short time.
I did not appreciate that it was not made clear that I would pay for the resume.
We're very sorry for any confusion, Anuoluwa!.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Mostly great- wish I could adjust formatting on the templates a little more
Thank you for sharing your feedback and for giving us a great rating.
It is SO SCUMMY that you don't mention payment is required until I go to download my resume.
I will absolutely be cancelling for a refund within the next few days. If you had told me upfront it'd be $2.95 for the first 14 days, I'd be a customer for life.
But springing it on me when I click "download?" That is just... yucky. This business practice does not inspire any confidence in your company.
We're very sorry for any confusion, Shelby!.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
My experience was great your software is easy to use.
Thank you, Chris, we’re happy to hear that it was as easy as 1, 2, 3!
Answer: Hello, Derya Thank you for reaching out, sadly we do not take Paypal as a payment method at the moment however, we're looking into adding this in the future.
Answer: Hello, Michele Our website offers a Basic Access account completely free which allows you to download a plain text version of your resume. However, upon finishing the document, we also give the option of continuing with our premium features if users are satisfied with the end result. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee. If you want more information in regards to the exact prices for each of our subscriptions please feel free to give us a call.


Thank you, Sarah, your feedback is much appreciated!