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JoannesDress.co.uk has 92 customer reviews and ranks 432nd in the Dresses category. Common review topics include customer service, wedding dress, 3 weeks.
I got my dress a week ago.The dress is in great quality. Good fabrics and well made. I am very pleased with the dress.it is very comfortable to wear the dress. Shipment was very fast. Thanks for your guys. Very cute dress, for the price and color selection it is a very good value for a comfy summer dress. Oh my goodness, but I do love this dress!
Please do not buy from this company. They use a UK web address however they are based in China. No telephone number to contact them only an email address to which you will be lucky to get a reply. I ordered a dress for my daughters prom, I was asked for the event date which I have them it was 19 th Deb. They confirmed my order and tooky money out my account. Turns out they did this knowing they could not delivery on time. The event has been and gone... No dress. I have asked several times for a refund. It takes days for them to come back to you, when they do they provide very short one line answers just telling me to wait some day? I have no idea what that means. After several emails I finally got an email from them saying they would refund my money, however intend to give me 79 pounds which is a bit odd given I paid 121 pounds. I am still waiting for a reply and still waiting for a refund, they said it would take in excess of 30 days. Which is a bit odd given they managed to take finds frome within 3 days. This was over a month ago, I have no dress or money. They are not a genuine company and I have reported them and also disputed this with my bank in an attempt to get my money back. Please do not take the chance and spend your money with this company. I don't want this to happen to anyone else.
I have just received my dress! I'm so happy with the dress and the experience buying from Joanne. The dress is amazing, very good quality! The service is awesome, they reply you fast and help with what you need. Thank you for the Team. I highly recommend!
Do not buy from here. The dress I ordered was nothing like the picture, also way to big for a standard size 10! There is no contact number and no address! The dresses are shipped form China. I have asked for a refund and had no response after trying 5 times. I'm now taking matters as well!
I have had a great experience with shopping at Joannesdress. The dress I bought is absolutely beautiful and the customer service is amazing. I had a few questions and they answered me quick and made sure that I was truly happy with their response. I will be back soon to buy more dresses from Joannesdress.
Very pleased with the service! I received my dress 10 days earlier than expected and am very pleased with the quality of the fabric and with the professionalism of the staff. I read some negative online reviews after placing my order and was very worried from the date of ordering until the day I received the package. Once I opened the package, I was relieved: the dress was beautiful and the quality of the work & material exceeded my expectations. It also fits perfectly well - I still cannot believe it is possible to have a dress made to fit so well by ordering online! It is possible that I was lucky, but I am very pleased indeed.
I was also surprised at the quality of customer service standards at Joannesdress.co.uk - every time I contacted customer service, I received a response very quickly and the staff were very supportive. I would highly recommend this company based on my experience. Very well done to the Joannesdress.co.uk team! I will post the pictures after the wedding due to a superstition in my culture, but please be reassured the dress looks similar to the picture on the website and it is stunning! I can't wait to wear it for my big day!
Several days before, i got a yellow prom gown for my Christmas Day. After browsing many store, i selected this store. There are many style of prom dresses. But my love color is yellow.So i choose a yellow one. But, there are two style attracted me. I couldn't decide which to buy! So i asked the service for help. After asking my body shape, she recommend me one style with reasonable reasons patiently! Thanks very much!
The prom dress arrived on time! And its quality worth it cost!
My one and only complaint with Joannesdress is that they don't have physical store locations you an visit. This is a very fashionable site with the cutest styles! They sell different kinds of bridesmaid dresses, formal dresses, prom dresses, cocktail dresses, evening dresses and so on.
Ease of Use
Joannesdress.co.uk site is set up for easy browsing. They have such an extension selection so it's probably easier to figure out what you are looking for (i. E. pants, shirts, etc...) and browse section by section.
Product Selection
Joannesdress.co.uk has a ton of options for you to choose from. Most recently, I was looking for a white dress to wear to an event. They had pages and pages of options. All of high quality. It was almost hard to choose!
Product Pricing
Their clothing options are moderately priced. You won't break the bank, but you won't feel like you've gotten a "steal" either.
Customer Service
I haven't had to reach out to customer service so I have no complaints to date!
Shipping and Returns
Items ship and arrive days sooner than promised so you don't have to wait as long as you'd expect.
I was very skeptical about ordering a wedding dress online but I took the chance with Joannesdress because of their prices. I purchased a dress for my sister. Initially, I had ordered the wrong dress and emailed them to make the switch. I got a prompt response and resolution. The dress came in a timely manner. The quality is great and it came with extra sequence just in case any fell off the dress. The dress fit as expected - (it's important to look at the size chart and use the customize option is necessary). The embroidery and sequence work on the dress is beautiful. Everyone loves the dress! My sister got emotional when she tried it on and I can't wait to see her in it on her wedding day (02/01/2016) Joannesdress would get another sale from me any time, and would recommend them everyone.
I always want to have a evening dresses of two piece style.It is so fashion. Now I purchased it on Joanne.It didn't let me down. The material was of good quality and it was true to
The pictures.
I Have ordered a dress on 18 November for my daughters wedding, I was concern that I would receive it on time, I talked to Joanne on Live chat, the were very friendly en helpful, I have received my dress in 2 weeks time, beautiful dress well made, I am really very happy with Joanne and will def, use them again, well done.
This is my first time to buy the formal evening dresses in the Joannesdress.co.uk. I bought a formal evening dresses long crystals one shoulder brown last week, and they ship it to me at the first. I was worried about it quality at first for they shipped me quickly. But when i recieve it, i am so amazing by it. High quality. So great. Thank you very much.