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JoanceeReviews 4,439

3.2

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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Maryland
1 review
0 helpful votes
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Ring
August 11, 2023

I love my gorgeous ring. Will purchase again in the near future.

Date of experience: August 11, 2023
Texas
2 reviews
0 helpful votes
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Great experience easy checkout. Use Pay Pal for the best and secure checkout! Return policy is bad.Paying for shipping on return that took 2 weeks to get? Ring is beautiful but shipping on an exchange should be free, So if you return for a half size smaller will take a month.That is poor customer service!

Date of experience: August 11, 2023

Great experience easy checkout
July 11, 2023
Previous review

Great experience easy checkout. Use Pay Pal for the best and secure checkout!

Date of experience: July 11, 2023
Maryland
1 review
0 helpful votes
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Joancee experience
August 11, 2023

The delivery took a little longer than expected. But the product was very good.

Date of experience: August 11, 2023
Florida
1 review
0 helpful votes
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The mail part was confusing
September 10, 2023

I got an email saying the wrong address then when trying to fix it someone trying to charge my credit card but it was blocked anyway not a great experience

Date of experience: August 11, 2023
Illinois
1 review
0 helpful votes
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My amazing Mystic Fire
September 9, 2023

Just ordered we will see.
I WILL update once received.
Update: I received my order on time. I was very surprised at the quality and workmanship. It will not be my last time

Date of experience: August 10, 2023
Oklahoma
1 review
0 helpful votes
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Elated
August 10, 2023

My ring came in a timely manner, and I was elated at the beauty of it!

Date of experience: August 10, 2023
Tennessee
1 review
0 helpful votes
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Emerald ring
August 10, 2023

Love my new ring. It's beautiful! Will order again in the future.

Date of experience: August 10, 2023
Illinois
1 review
0 helpful votes
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Brilliant
August 10, 2023

I was waiting for the delivery and I wasn't disappointed. The ring is beautiful, and I've literally gotten stop on the street. People are always complimenting on it. Thanks again

Date of experience: August 10, 2023
South Dakota
1 review
0 helpful votes
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Absolutely horrible
September 9, 2023
Updated review

Paid for expedited shipping arrived 3 weeks late customer service is completely useless

Date of experience: August 9, 2023

Was good and comfortable
July 6, 2023
Previous review

Was good and comfortable

Date of experience: July 6, 2023
Texas
1 review
0 helpful votes
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Love it!
August 9, 2023

Love the quality and price. Absolutely stunning! I have ordered several pieces of jewelry and love every one of them.

Date of experience: August 9, 2023
West Virginia
1 review
0 helpful votes
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Love my ring!
August 9, 2023

Good experience. It took about a month to receive, but I got updates on when to expect it. I was going to spend $6k on the same style ring, but I changed my mind when I saw the costume version on Joancee for $150. So glad I bought it.

Date of experience: August 9, 2023
South Carolina
2 reviews
0 helpful votes
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Communication on delivery process
September 8, 2023

The only thing I would recommend is better communication with the delivery and tracking process especially with new customers.

Date of experience: August 9, 2023
New Jersey
1 review
0 helpful votes
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Stunning Jewelry!
August 9, 2023

Easy to navigate through the website! I have always been leary about purchasing jewelry on line, but Joancee has changed my mind! Beautiful jewelry and the size you choose is right on the size!

Date of experience: August 9, 2023
Missouri
1 review
0 helpful votes
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Worthless company
September 8, 2023

Ordered a ring. Cancelled the order cause I found a better one. They refused to cancel the order then when the did say they would. I never received a refund. Then 2 weeks later they offer me 80% of the total I paid. I'll never go near this company again. Worthless.

Date of experience: August 9, 2023
Maryland
1 review
0 helpful votes
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Great
August 9, 2023

Great but unfortunately I ordered the wrong items.

Date of experience: August 9, 2023
Alabama
1 review
0 helpful votes
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Late shipment.
August 9, 2023

Order was late because the order was not processed.

Date of experience: August 9, 2023
Michigan
1 review
0 helpful votes
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Return process
September 8, 2023

I purchaser a ring which was the wrong one for my fiance and need to return it. I am getting the run around. I also purchased myself a ring which I love but this other ring I'm not satisfied with. They said they will send a 35% off if I just keep the ring and order a new one and I still have not got the 35% off code. I probably won't order here again.

Date of experience: August 9, 2023
Ohio
1 review
0 helpful votes
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Love my ring. Wish the stones were a darker purple
August 9, 2023
Updated review

Great. I love the ring. Wish it were a darker purple.

Date of experience: August 8, 2023

I thought I had finished the paying, when I orginally...
August 10, 2023
Previous review

I thought I had finished the paying, when I orginally ordered, was surprised to find out it had not.

Date of experience: July 11, 2023

1st time, can't wait to see more
July 9, 2023
Previous review

1st time, can't wait to see more.

Date of experience: July 9, 2023
Minnesota
1 review
0 helpful votes
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Love my rings!
August 9, 2023

Super happy with my purchase! Sent to the wrong address. They corrected it right away! Did not get my 2 day shipping because of the wrong address, again made up for it when the rings came! Would definitely buy again!

Date of experience: August 8, 2023
Massachusetts
1 review
0 helpful votes
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Great! I will be ordering again from them. They came to my house fast.

Date of experience: August 8, 2023

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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