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Joancee

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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North Carolina
1 review
0 helpful votes
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Great gift
February 10, 2022

It was easy. It took a little while to get to me, but it got here and was greatly appreciated.

Date of experience: February 10, 2022
Florida
3 reviews
0 helpful votes
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It's beautiful
February 10, 2022

Thank you very much for this beautiful ring it's more than I spect.

Date of experience: February 9, 2022
Illinois
1 review
0 helpful votes
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Order
February 9, 2022

My overall experience with my order through Joanne's jewelry, was not bad at all. I wish that customer service would respond back faster on Facebook messenger or in an email. I understand that there are other that must take care of first. I will definitely say that I would order from them again in the future.

Date of experience: February 9, 2022
Missouri
1 review
0 helpful votes
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MoniRing
February 9, 2022

From what I can see and also preview per video is the jewelry is very nice! Yes it is very nice and I'm looking forward to ordering others in the near future I have already picked out!

Date of experience: February 9, 2022
Ohio
2 reviews
1 helpful vote
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Patient s is a virtue.
February 9, 2022

I did not get a response from Joancee on when my wife s ring was going to be delivered. I sent a message that I wasn't happy I didn't hear from them. Joancy immediately contacted me and told me they would keep me updated and they did. I waited and when I wasn't expecting it the ring showed up. I gave it to my wife and she is overwhelmed on how beautiful the ring is and loves it. So I say have patience is worth it. Thank you joancee.

Date of experience: February 9, 2022
Mississippi
1 review
0 helpful votes
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I didn't know it had to go through production before it could be sent out. My fiancé paid for expedited shipping, so I was thinking it would come between 1-3 days. It stayed in production quite some time then was sent out. Didn't have the ring for my engagement pictures even though I paid for rush delivery but it was worth the wait. It's very beautiful! I also didn't know they make their own jewelry. Ordered 1/28 received it 2/16

Date of experience: February 8, 2022
Canada
1 review
0 helpful votes
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Gorgeous wedding bands!
February 8, 2022

The rings took a little longer than expected to arrive, but totally worth the wait! They are gorgeous!

Date of experience: February 8, 2022
Tennessee
2 reviews
0 helpful votes
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Ring
February 8, 2022

I have ordered before and liked the products and the quality.

Date of experience: February 8, 2022
New York
1 review
0 helpful votes
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Beautiful ring
February 8, 2022

The ring I ordered is beautiful! Looks like it cost way more. It took 3 weeks for me to get. Very pleased. Will recommend Joancee to others.

Date of experience: February 8, 2022
Ohio
1 review
0 helpful votes
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Made the Moment Possible
February 8, 2022

Thanks to your great tracking and communication of the order, I was able to coordinate the perfect moment to ask the love of my life to become my wife. Couldn't have done it without you guys!

Date of experience: February 8, 2022
California
1 review
0 helpful votes
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Beautiful merch
February 8, 2022

The ring I chose was more beautiful in person, it was a gift for my girlfriend, she loved it!

Date of experience: February 8, 2022
Ohio
1 review
0 helpful votes
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Nice Ring
February 8, 2022

Was easy and quick, ring was enjoyed by my fiance. She thought it was beautiful.

Date of experience: February 8, 2022
Massachusetts
1 review
0 helpful votes
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I was happy to have found these rings, and my wife was electrified with joy and passion when we placed it upon each other's fingers.

Date of experience: February 7, 2022

States we can put a code for use, gives discount, but...
February 15, 2022
Previous review

States we can put a code for use, gives discount, but removes free shipping. Makes no sense.

Date of experience: January 16, 2022
Florida
1 review
0 helpful votes
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Absolutely beautiful
February 8, 2022

It's was easy and very convenient. This ring so beautiful. Everyone that seen the ring is amazed and don't even know it's CZ. Love it

Date of experience: February 7, 2022
Massachusetts
1 review
0 helpful votes
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This is my first time buying with Joancee, I hope everything goes well and I can be happy to wear my new ring.

Date of experience: February 7, 2022
Tennessee
1 review
0 helpful votes
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Beautiful Ring
February 7, 2022

SO far it has been enjoyable. I have already gotten compliments

Date of experience: February 7, 2022
Texas
1 review
0 helpful votes
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Replacement ring
February 7, 2022

Got this new ring because my toddler lost my previous sets band. I was pleased with my previous set but this set I think is beyond beautiful. They e mailed me to check in on if I received my order and if I hadn't to contact them. Good experience with them both times

Date of experience: February 7, 2022
District of Columbia
1 review
0 helpful votes
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Very nice piece!
February 7, 2022

Package came in a timely manner! Piece is very pretty! No complaints!

Date of experience: February 7, 2022
Illinois
1 review
0 helpful votes
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The delivery took forever
March 9, 2022

Unprofessional. And don't listen to the customers, DHL is a terrible delivery service

Date of experience: February 7, 2022
Virginia
2 reviews
0 helpful votes
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Always wonderful thank you so much for delivering...
February 7, 2022
Updated review

Always wonderful thank you so much for delivering it's best

Date of experience: February 7, 2022

Wonderful so far
January 13, 2022
Previous review

Wonderful so far

Date of experience: January 12, 2022

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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