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Joancee

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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Georgia
1 review
0 helpful votes
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Timeline
April 18, 2022

Was upset that I was billed on the day of my order, and it took 5 weeks to receive. I do love my purchase.

Date of experience: March 19, 2022
Louisiana
1 review
0 helpful votes
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Shipping & sizing problems!
April 18, 2022

1. I paid $25 extra for 3 day expedited shipping. They were shipped 3/2 and I received them 3/16. This is NOT 3 day
2. Sizing. Rings sized too large. I ordered my regular size (even went by jewelry store to have ring finger measured) and they are too large.

Date of experience: March 19, 2022
Alabama
1 review
0 helpful votes
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Poor delivery time
April 18, 2022
Updated review

Ordering was easy but given offer for to pay for faster delivery. Paid extra to have shipped faster why offer that option if that's not available to receive. Feel like taken advantage of paid to receive within two weeks received nearly 2months later

Date of experience: March 19, 2022

Ordering was easy
February 9, 2022
Previous review

Ordering was easy

Date of experience: February 9, 2022
West Virginia
1 review
0 helpful votes
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6 weeks too long
April 18, 2022

Ordered for birthday gift expecting it on time. It took up to

Date of experience: March 19, 2022
Michigan
1 review
0 helpful votes
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Good ring
April 18, 2022

I like my ring a lot just took forever to get here

Date of experience: March 19, 2022
Wisconsin
1 review
0 helpful votes
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It took very long to deliver the rings
Was expected between 7-14 days and took about a month.

Date of experience: March 18, 2022
Virginia
2 reviews
0 helpful votes
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Customer service needs training
April 17, 2022

31 days from order to receipt! A long time given the 7-10 days shipping I agreed to. The ring is very pretty. When I tried to cancel my order within 2 days I was told cancellation has to be done within 24 hours, and it was more rude than I experienced with other online sellers

Date of experience: March 18, 2022
Missouri
1 review
0 helpful votes
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So glad I purchased!
March 18, 2022

It takes a bit to get your order but so worth the wait!

Date of experience: March 18, 2022
Virginia
1 review
0 helpful votes
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Gorgeous little ring
March 18, 2022

I like using the small sized rings as knuckle rings. For when I swatch polishes. I gives a little extra bling.

Date of experience: March 18, 2022
Georgia
1 review
0 helpful votes
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Ring shopping
March 18, 2022

Everything was quick and easy. Had no problems getting my ring

Date of experience: March 18, 2022
California
2 reviews
0 helpful votes
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Worries First time buying hope I got it right
Seemed easy. Took longer Then I thought it would get lost but it ended up getting here OK

Date of experience: March 18, 2022

First time buying hope I got it rightSeemed easy
March 18, 2022
Previous review

First time buying hope I got it right
Seemed easy.

Date of experience: February 15, 2022
Washington
1 review
0 helpful votes
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Happy customer
March 17, 2022

This is my first time ordering from you guys and I love my ring so much.

Date of experience: March 17, 2022
Maryland
1 review
0 helpful votes
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I love my orders
March 17, 2022

My experience was very quick I definitely will be ordering more stuff

Date of experience: March 16, 2022
Indiana
1 review
0 helpful votes
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Got lost in order site
March 17, 2022

I have ordered before with no problem but this last time I got lost on the order screen and had to ticket my order they got a hold of me and kept up dating me til I got my ring

Date of experience: March 16, 2022
Texas
1 review
0 helpful votes
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Perfect
March 17, 2022

I am ordering for a surprise and it was quick process. Hope the ring is a pretty as in picture, saw great/high reviews.

Date of experience: March 16, 2022
Georgia
1 review
0 helpful votes
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Great Product
March 16, 2022

My wife enjoys her gift, but you have to work on the delivery part. It takes too long for arrival of destination.

Date of experience: March 16, 2022
North Carolina
1 review
0 helpful votes
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The company was great at informing me of the delivery status. Thank you.

Date of experience: March 16, 2022
Florida
1 review
0 helpful votes
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Happy
March 16, 2022

Well the second time around ordering rings with Chow was was better than the first time I believe the quality this time is better than the first one

Date of experience: March 16, 2022
Georgia
1 review
1 helpful vote
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Disappointed!
April 15, 2022

The customer service is very poor. I didn't receive a tracking number for over a week. I reached out to them several times and nobody responded to my email at all. Shipping was slow, it took almost a month to receive the the ring I purchased. Once I received the ring, it was pretty but it was also very light and looked cheap. It did not look like the picture that was advertised, the worst $106.00 I've ever spent. I was completely disappointed from the beginning with the lack of Customer Service as well as with the merchandise. I will not be shopping with this company again.

Date of experience: March 16, 2022
Nevada
1 review
0 helpful votes
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Nice
March 16, 2022
Updated review

This is my 3rd time trying to order this. I hope it's ordered now. R

Date of experience: March 15, 2022

This is my 3rd time trying to order this
March 16, 2022
Previous review

This is my 3rd time trying to order this. I hope it's ordered now.

Date of experience: February 13, 2022

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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