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Joancee

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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Utah
1 review
0 helpful votes
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Beautiful
March 24, 2022

Order experience was easy- ring is pretty
Will order again

Date of experience: March 23, 2022
Illinois
1 review
0 helpful votes
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Acceptable
March 24, 2022
Updated review

Very good customer support. They are very attentive

Date of experience: March 23, 2022

Good and user friendly
November 11, 2021
Previous review

Good and user friendly

Date of experience: November 11, 2021
Illinois
1 review
0 helpful votes
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Beautiful!
March 24, 2022

It took awhile for the ring set to be made, but shipping was super fast and the set is to die for!

Date of experience: March 23, 2022
Arizona
1 review
0 helpful votes
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Alot of gorgeous jewelry..
March 23, 2022

Alot of gorgeous jewelry. Now receiving and seeing the item in person is the final results for a rating

Date of experience: March 23, 2022
Texas
1 review
0 helpful votes
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Your shipping is awful
April 22, 2022

Form the time you said it was shipped to the day it arrived, I got little to no notification/updates. It took way to long so much so I almost cancelled my order.

Date of experience: March 23, 2022
Illinois
1 review
0 helpful votes
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No writing
April 22, 2022

I paid a extra 15 for my ring to get engraved and nowhere on the ring does it say what I wanted it too and it took a whole month to come

Date of experience: March 23, 2022
New Jersey
1 review
0 helpful votes
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Stackable rings
March 23, 2022

Beautiful rings, good quality (so far). I just wish it could ship out faster! Worth it

Date of experience: March 23, 2022
Pennsylvania
1 review
0 helpful votes
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Jewelry is beautiful but too BIG!
April 22, 2022

I received a ring that was beautiful. But the stone was huge.

Date of experience: March 23, 2022
Texas
1 review
0 helpful votes
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Wonderful
March 23, 2022

Love my ring wanted to order it 3 years ago and my bf at the time said no it wasn't real. So he got me a diamond ring set in silver. Well it was tiny. I no I should have been happy. But he spent 300 on a 1/4 carat. And the one I got for y'all is whit sapphire and set in silver but it 2 plus carat and weighs 9 gs. Bought it for my self.

Date of experience: March 23, 2022
South Africa
1 review
2 helpful votes
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I ordered a ring with express shipping (3-5 days) for an engagement. Over a month later still no delivery, I tried to contact Joancee dozens of times with no response, completely unhelpful service and no way to actually speak to anyone to help. This company is a complete scam. Stay away

Date of experience: March 23, 2022
Arkansas
1 review
0 helpful votes
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Awesome
March 23, 2022

My ring is absolutely beautiful! I was blown away by the quality. I love it!

Date of experience: March 23, 2022
Georgia
1 review
0 helpful votes
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Bueatiful
March 23, 2022

Fast accurate professional great experience will be buying more jewelry just wished they had men's diamonds rings and jewelry

Date of experience: March 23, 2022
California
1 review
0 helpful votes
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Super nice wedding band
March 23, 2022

Perfect for my husband! We were looking for something nice and not too expensive.

Date of experience: March 22, 2022
South Carolina
1 review
0 helpful votes
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I contacted Joancee. After several emails back and forth, which was annoying, they finally gave the me the address where I could return the merchandise. I returned the merchandise and am now waiting for a credit on the merchandise I returned.

Date of experience: March 22, 2022
Missouri
2 reviews
5 helpful votes
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Two rings and still not right
March 22, 2022

I ordered a ring and when it arrived it looked nothing like the one on the website, the stones werent even the right color and the setting wasnt finished. So I messaged customer service and they sent me another ring. Well I just recieved a new ring and it also looks wrong. And the setting is terrible and one of the stones is smaller than the others. I have messaged customer service and asked for a full refund. Waiting to hear back.

Date of experience: March 22, 2022
Florida
1 review
0 helpful votes
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Jewelry looked awesome
March 22, 2022

I love the site but the sizes would not show on my phone
Not sure if it was a glitch on my phone or ur site. Otherwise I'm satisfied.

Date of experience: March 22, 2022
Alabama
1 review
0 helpful votes
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Great
March 22, 2022

Very satisfied. Great response time. Very good product.

Date of experience: March 22, 2022
New York
1 review
0 helpful votes
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...
March 22, 2022

...

Date of experience: March 22, 2022
Massachusetts
1 review
0 helpful votes
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It's very well made and looks great! It did take a lot longer than anticipated to get delivered but when I got it, it was more than I expected. I'm just excited to see my girls reaction when i ask her to marry me!

Date of experience: March 22, 2022
Virginia
1 review
0 helpful votes
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A Spoil Me Ring…. Just because.
March 22, 2022

Love love the ring…it sparkles and shines beautifully. Ordering was very easy. Tracking the package was kinda weird because it wasn't actually delivered to my house by the third party carrier HDL. They honestly took it to the post office.

Date of experience: March 22, 2022

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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