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Joancee

3.2

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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Alabama
1 review
2 helpful votes
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Ok
March 30, 2023
Updated review

The ring is pretty, the time it took was not an experience I wanted. I paid extra money to get it on time for valentines and did not get it the time specified. No excuse to take the money for that service. I'm pleased with the ring, thank you kindly. It would be nice to get the shipping cost back in order to receive my future business!

Date of experience: February 28, 2023

The ring is beautiful!
January 27, 2023
Previous review

The ring is beautiful! Fast and easy checkout

Date of experience: January 27, 2023
California
1 review
0 helpful votes
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Solid 7/10
February 28, 2023

I recently ordered a ring from this place, I honestly seen them on instagram add with a sale for Valentine's Day and I'm a curious guy so I clicked. The site is nice and easy to navigate. I found a fair priced ring for what the details were as metal, etc. The following is why I rate a 7/10. After I placed my order I get the standard messages about shipping. Upon clicking the link to track item the result was that it was not a current tracking number, just to be sure I waited a couple days and clicked again, same result. I reached out to costumer service and I'd admit they gave me a link even thought in my opinion it was sketchy but i decided to just give the benefit of the doubt. By sketchy I mean that when I clicked on the link it gave me info on the package as far as where it come from and how far it has reached but it didn't include my address or my name on it at all. I'm honestly thinking someone just made it up, as I have been scammed before. The ring came just i time for the 14. It reached my mailbox on the 13. Now I payed for shipping the be 4-6 business days and I placed my order on Jan 30 when I received the packed the date they delivered was Feb. 2nd. Yes it all kinda worked out but I feel serviced should be a lot better. I was at one point going to just cancel my order and find something else.

Date of experience: February 28, 2023
Colorado
1 review
0 helpful votes
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Pleased
February 28, 2023

Wife loved it, does anything else matter, it was as described and looked great

Date of experience: February 27, 2023
Ohio
2 reviews
0 helpful votes
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Patricia Haney
February 28, 2023

It was very nice. Beautiful rings. It was a little big, but can wear on other hand. I love it.

Date of experience: February 27, 2023
Tennessee
2 reviews
0 helpful votes
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30TH WEDDING GIFT
February 28, 2023

I has an accident last year and had to have my rings cut off of my fingers. This ring is a replacement for those rings I had. It was blue that is my birthstone in September. It was beautiful. I am so very happy I purchased from Joancee.

Date of experience: February 27, 2023
Texas
1 review
0 helpful votes
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Amazing
February 27, 2023

Amazing I know that the love of my life will enjoy the gift I got from you guys

Date of experience: February 27, 2023
Maryland
1 review
0 helpful votes
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Good
February 27, 2023

It was okay. The product is great. I paid extra $25.00 dollars to receive my order sooner but it was still three weeks receiving my order.

Date of experience: February 27, 2023
North Carolina
1 review
0 helpful votes
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Beautiful Ring
February 27, 2023

My ring is absolutely beautiful! I will be ordering more!

Date of experience: February 26, 2023
Illinois
1 review
0 helpful votes
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To small
February 27, 2023

My ring was to small. But it was really pretty and shiny.

Date of experience: February 26, 2023
Connecticut
1 review
0 helpful votes
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Bad service
March 28, 2023

Terrible. Took weeks to receive and ring was cheap looking. Trying to return and they will not respond after 5 messages.

Date of experience: February 26, 2023
Arizona
1 review
0 helpful votes
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Birthday gift
February 26, 2023

This was a birthday/valentines day present to myself. I ordered it in late January and just received it. I actually forgot about ordering it so it was a nice surprise. Truly beautiful piece and all that I expected.

Date of experience: February 26, 2023
New York
1 review
0 helpful votes
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The whole experience was great!
February 26, 2023

Very professional & courteous! I loved my ring! Wear it everyday!

Date of experience: February 26, 2023
Pennsylvania
3 reviews
0 helpful votes
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Great experience. Reviews were right on. Jewelry was beautifully made.

Date of experience: February 26, 2023
Texas
1 review
0 helpful votes
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Please send me a return label so I can get a size 7 I love this beautiful ring thanks

Date of experience: February 25, 2023
Alabama
2 reviews
0 helpful votes
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Very satisfied
February 26, 2023

I was wondering when I would get my order but after 2 weeks I received my order. I was very satisfied with my purchase.

Date of experience: February 25, 2023
New York
1 review
0 helpful votes
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Not what i expected
February 26, 2023

The order took very long to arrive and was very bulky.

Date of experience: February 25, 2023
Texas
1 review
0 helpful votes
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Nice ring
February 25, 2023

Beautiful product. The communication received very light. Made me nervous that it was a scam. But did receive product and it was worth the wait.

Date of experience: February 25, 2023
Texas
1 review
0 helpful votes
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Shipping
February 25, 2023

It just took too long to get here but besides that, we love it!

Date of experience: February 25, 2023
Australia
1 review
0 helpful votes
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THANK YOU JOANCEE
February 25, 2023

Overall, it was actually still a good experience buying from JOANCEE because of the beauty and affordability of their products and many designs to choose from. The only problem we experienced was it came 3 days late for our wedding day. We paid extra $25 to expedite so it should reach 3 business days which we should receive the latest that is 2 days before the wedding at least. However it arrived 3 days later after. So expediting my order is not reliable. It will still come in a month whether you pay extra or not. But I still want to thank JOANCEE for the beautiful elegant big black box to store my engagement and couple rings.

Date of experience: February 24, 2023
Colorado
1 review
0 helpful votes
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Took a long time to receive
February 25, 2023

Good. But was disappointed on how long it took to get it, but was very much worth the wait!

Date of experience: February 24, 2023

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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