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JMBullion

4.3

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JMBullion Reviews Summary

JMBullion has a rating of 4.3 stars from 3,382 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JMBullion most frequently mention precious metals, great service and fast delivery. JMBullion ranks 1st among Gold sites.

service
301
value
299
shipping
301
returns
94
quality
287
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Virginia
1 review
0 helpful votes
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Yes, I received my purchase
Early. Everything went great,
Dates changed as to when To watch for
My package, which was very helpful in making sure I was there to receive it safely.
Thank you

Date of experience: April 16, 2021
New York
2 reviews
0 helpful votes
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JM is a quality company. They care for their clients and respond very promptly. I have had only 2 shipping issues with many past shipments. They promptly responded and fixed the problem without hesitation. As my financial means allow, I will continue to purchase from JB, they are on my "speed dial".

Date of experience: April 15, 2021
Nevada
1 review
0 helpful votes
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Amazing silver broker!
April 16, 2021

I've place several orders with JM and I have never been disappointed. Everything arrives on time and exactly as promised. It does worry me at times that a package worth a few thousand dollars gets left on the doorstep but I haven't had one taken yet so I guess I can't complain. I'm usually quick to test the authenticity of the items I purchase but with JM I have no doubt they are real. That ease of mind is worth the few bucks over spot.

Date of experience: April 15, 2021
New York
1 review
1 helpful vote
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This was most likely the woest experience I have EVER had while shipping online over the past decade+. JM Bullion will leave you hanging, their claims department does not answer the phone and they will blame you when you do not receive the order. They don't write it on their website, but they ship valuable orders worth hundreds of dollars with the cheapest & simplest USPS mail: No signature required, no guarantee of delivery. My shipment was left outside in NYC by USPS and they refuse to re-ship with UPS or reimburse and they say "their insurance" does not cover it. DO NOT ORDER HERE! You will lose your money if for whatever reason the order doesn't make it to you.
Order somewhere else that backs their customers and does not blame you for their negligence. I was on the phone with a "manager" who said his name was "Fibtain" yesterday and eventually he hung up on me. So now I do not have the product and do not have my funds. If they had shipped it with UPS with a signature required, this would have been avoided. If they would have insured it with USPS this probably would have been avoided. Regardless I have seen similar reviews on consumer affairs, so please AVOID this company at all costs and shop somewhere that will actually get your product to you / will work with you if something happens.
I order online heavily throughout the year and have never dealt with something like his before. Additionally, I am a small business owner and ship daily with the major US carriers and would never hold a customer responsible for a product not being delivered / not properly insuring the shipment. (especially when shipping with the simplest and cheapest USPS option sans USPS insurance)

Date of experience: April 14, 2021
Tom F. — JMBullion Rep
over a year old

Joe, thanks for your feedback. I am sorry to hear about your recent experience with us. Please email us your order number at our support email address [email protected]. Your order number will allow us to further investigate the matter for you. Thanks.

California
1 review
0 helpful votes
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What was the order?
April 12, 2021

This is a month later.Not sure if I did order? Please send a description of the item. I ordered Platnum around then but need to confirm with you what it was. Please respond.

Date of experience: April 12, 2021
Illinois
1 review
0 helpful votes
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Coin was exactly what I expected. On time delivery! I'm a returning costumer. Will use this company again.

Date of experience: April 11, 2021
Colorado
1 review
0 helpful votes
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Great
April 11, 2021

Bar was littler than expected but was 1 oz. I am happy with the purchase. Will buy more soon. I recommend getting some.

Date of experience: April 10, 2021
Ohio
1 review
0 helpful votes
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Good order
April 9, 2021

Gold in good shape and the process is smooth. I used the ACH bank transfer. It works well. Shipped usps

Date of experience: April 9, 2021
California
1 review
0 helpful votes
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Wonderful Com[any
April 4, 2021

I always receive my goods in a timely fashion! They are exactly what i expected!
Wonderful Company!

Date of experience: April 4, 2021
Ohio
1 review
0 helpful votes
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Amazing service
April 4, 2021

The service and the products are great! I have placed several orders with JM Bullion and I have been very happy with the items I ordered and the service I received.

Date of experience: April 3, 2021
Ohio
1 review
0 helpful votes
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Excellent Service
April 2, 2021

Always a prompt no hassle purchase. I don't purchase anywhere else and product is always safely packaged.

Date of experience: April 1, 2021
Utah
1 review
0 helpful votes
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Great product
March 30, 2021

Jmbullion has always had the best prices and great service. Always product to buy and quick response to any problem

Date of experience: March 29, 2021
Arizona
1 review
2 helpful votes
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Well done!
March 29, 2021

We started purchasing from JM Bullion in February 2021. We have not been disappointed. At first the shipping was delayed due to volume, however, the shipments are pretty quick now. So far between my husband and myself (2 accounts) we have placed over 10 orders. No complaints. I truly like that JM Bullion also has ‘Pre-sales". Oh, and let us not forget the military/ veteran discount! We will be buying more in the near future.

Date of experience: March 28, 2021
South Dakota
1 review
0 helpful votes
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Silver looks great every time; have not been disappointed once with my JM Bullion order's. Always fast shipping and packaged neatly. Very happy!

Date of experience: March 26, 2021
Arizona
1 review
0 helpful votes
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Receiving my order
March 26, 2021

Great service with your business, although delivery using UPS was pretty lame and pathetic. I understand the signature process but my understanding was that i signed upon delivery to prove receivership. In one delivery the UPS driver cheerfully proclaimed he already signed for it to protect the both of "us". Also constant slow down delays by UPS. Days turned into weeks.

Date of experience: March 25, 2021
Colorado
1 review
0 helpful votes
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Ordering online was straightforward even for a first time user.
Delivery was prompt and the package was sturdy and discrete.

Date of experience: March 25, 2021
Georgia
1 review
0 helpful votes
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Wow
March 25, 2021

Packed well. Shipped fast for situation. May not always be the lowest priced but the complete and ship orders faster than thier competitors and have a good selection

Date of experience: March 24, 2021
Maine
1 review
0 helpful votes
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Great Company
March 25, 2021

Excellent American Based Company With Great Prices and Super Fast Shipping Quality Authentic Items and Custom service Buy often from them

Date of experience: March 24, 2021
Georgia
1 review
0 helpful votes
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Real Money For Life!
March 21, 2021

JMBullion.com the place to real money! Show your children what real money looks like. Invest today!

Date of experience: March 21, 2021
Colorado
1 review
0 helpful votes
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I love JM Bullion! I've been purchasing from them for years and they have excellent customer service, fantastic quality of their merchandise at exceptionally great prices and I always receive my order from them in a very timely manner. I've honestly always been very pleased and impressed with JM Bullion.

Date of experience: March 20, 2021

From the business

Buy Gold, Silver, and Platinum bullion online at JM Bullion. FREE Shipping on ALL Orders. Immediate Delivery - Call Us 800-276-6508 - BBB Accredited.


jmbullion.com
Dallas,, TX, United States
+306
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