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JMBullion

4.3

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JMBullion Reviews Summary

JMBullion has a rating of 4.3 stars from 3,382 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JMBullion most frequently mention precious metals, great service and fast delivery. JMBullion ranks 1st among Gold sites.

service
301
value
299
shipping
301
returns
94
quality
287
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Ohio
1 review
0 helpful votes
Follow Christian C.
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JM delivered - no issues whatsoever, even during the Scamdemic and all the shipper issues with USPS etc! Will continue doing business with them in the future!

Date of experience: May 26, 2021
Colorado
1 review
0 helpful votes
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Great service
May 25, 2021

They're the gold standard in the precious metals industry! Always fair and fast service. Never any problem.

Date of experience: May 25, 2021
California
1 review
0 helpful votes
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I recently purchased four 10 oz silver bars from JM Bullion, and yet again they did not disappoint! Timely shipment, and great communication at every step of the way. Thank you JM Bullion!

Date of experience: May 25, 2021
California
1 review
0 helpful votes
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Easy to order from. Quick Shipping. Great Product. I ordered from them because Santa Surfing recommended them. They did not disappoint!

Date of experience: May 23, 2021
California
1 review
0 helpful votes
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I've been investing in precious metals for several years. I ran across jmbullion.com about a year ago. I like the prices and variety of items. The site has many great features such as alerts on sold out items when they become available. My favorite feature is the easily available receipts of each shipment. Well worth the time to check them out

Date of experience: May 20, 2021
Washington
1 review
2 helpful votes
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They will rob you
May 16, 2021

BEWARE. Of this companies terms and conditions. They will try to rob you with their terms if something goes wrong. If you order a product and it is not delivered properly be prepared to jump through many hoops. They will not make reimbursement easy. They require you to first notify them within 2 days of any issue. If you don't, you lose your money. If you do they will then say they will start a claim and ask you to file a police report. Filing a police report requires a crime. In this case stolen property. If you provide them with a police report, they will deny your claim as under their terms and conditions it does not cover stolen property. This policy sets the customer up for denial of the claim, which is a very frustrating loophole that serves JM Bullion at the expense of the customer. Do not waste your time with their requests, just go to the post office and get a letter from the postmaster that confirms mis delivery. I did this and JM Bullion still denied my claim and refused to call me back or give me any proper explanation. On the phone somebody would say a manager from claims would call me, nobody ever called. I dealt with bad communication and stone walling the whole time. Don't make my mistake, focus on the post office and see if they will reimburse you. In my case to much time had elapsed dealing with JM Bullion that the post office could no longer open a claim. JM Bullion puts a lot of burden on the customer, probably in hopes of wearing them out with the ultimate goal of being able to keep the customers money without providing a product. I have ordered many many products from this company with no problems because everything went right. If anything goes wrong BEWARE. I will not be supporting this business going forward nor recommending it to anyone as I once did. I gave them 428 bucks and received nothing for it but a massive headache and a lot of wasted time trying to resolve it.

Date of experience: May 15, 2021
Tom F. — JMBullion Rep
over a year old

Daniel, thank you for your feedback. I am sorry to hear about your recent shopping experience with us. Please email your order number and request to [email protected] in an effort for us to further investigate it for you. Thank you.

Illinois
1 review
0 helpful votes
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Excellent service
May 14, 2021

Ordered Silver Eagle. Coins are beautiful and delivered to me securely pack and protected. Timing of delivery was as promised. Thank you JM. Will purchase from you again.

Date of experience: May 13, 2021
North Carolina
1 review
0 helpful votes
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Satisfied customer
May 14, 2021

Fast delivery product was exactly as described and trustworthy. I will continue to do business with jm bullion for my gold and silver needs. Thanks

Date of experience: May 13, 2021
Pennsylvania
1 review
0 helpful votes
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Coins
May 8, 2021

Order was set out quickly and delivered in good condition. I was happy with the silver Eagles that I order.

Date of experience: May 8, 2021
Georgia
1 review
0 helpful votes
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Happy with my purchase! Product arrived on time and in perfect condition. Will purchase from them again!

Date of experience: May 6, 2021
North Carolina
1 review
0 helpful votes
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Great service
May 2, 2021

Website is user friendly, I've always been happy with the products I've purchased and they always have good customer service

Date of experience: May 2, 2021
Arizona
1 review
0 helpful votes
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We are first time metals investors and bought through JM Bullion on the recommendation of Santa Surfing at https://beachbroadcast.com/. She trusts them and so do we! Easy to order products, clear and concise instructions, the shipment arrived as scheduled, and it was exactly as ordered. We'll be using JM Bullion again when we're ready for another purchase.

Date of experience: May 1, 2021
South Carolina
1 review
0 helpful votes
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Silver Bullion
May 2, 2021

Excellent selection and price! Customer service is spot on and speedy delivery. Don't hesitate to buy your bullion from here.

Date of experience: May 1, 2021
Colorado
2 reviews
1 helpful vote
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Great company!
April 30, 2021

I have purchases from them many times. I have checked around and their prices are always the lowest for precious metals. They have the most items in stock too. Also, if you order only $199 the shipping is free. I have heard horror stories of other sites taking months to ship to you. Not this company. Honest, fair, and fast. I highly recommend JM Bullion. They should have a referral bonus though. I have sent half a dozen people to them.

Date of experience: April 29, 2021
California
1 review
0 helpful votes
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I was amazed at how easy it was to shop and buy silver from JMB. I was pleased to learn that this company ships to APO/FPOs. I give JMB my strongest possible recommendation!
Respectfully,
Ron Kennedy

Date of experience: April 28, 2021
Tom F. — JMBullion Rep
over a year old

Thank you Ron for your feedback. Based on the adjectives that you have used to describe your experience with us the rating should have resulted in a 5-star rating instead of a 1-star rating.

Michigan
1 review
0 helpful votes
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Coins bought
April 29, 2021

I ordered 12 1oz coins and received them in very good time. This is the 3rd time I have ordered from JM Bullion, very good place to order from.

Date of experience: April 27, 2021
Ohio
1 review
0 helpful votes
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My go to precious metal business
April 23, 2021

The website is easy to use. They have a great inventory of precios metals. My orders are quickly filled and shipped. The items are well package. Will be ordering more items in the future.

Date of experience: April 23, 2021
Texas
1 review
0 helpful votes
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I love the fact that the products, be it silver gold or copper etc, the price you pay is DIRECTLY connected to the price of the precious metals doing in the stock market. Very few online bullion companies online do this and as far as I've seen, JM Bullions prices are always lower.

Date of experience: April 20, 2021
Tennessee
1 review
0 helpful votes
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I was skeptical at first so I placed a "test order" for silver. My order arrived on time and discretely packaged. This is an excellent way to purchase Silver and Gold in my opinion.

Date of experience: April 20, 2021
South Dakota
1 review
0 helpful votes
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Legit company
April 19, 2021

Great service and fast delivery. Quality silver and they gave me a nice variety. I will recommend JM Bullion to my friends and family.

Date of experience: April 18, 2021

From the business

Buy Gold, Silver, and Platinum bullion online at JM Bullion. FREE Shipping on ALL Orders. Immediate Delivery - Call Us 800-276-6508 - BBB Accredited.


jmbullion.com
Dallas,, TX, United States
+306
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