Jill 'n JacksReviews 34

I did place a couple of orders and received them but every month since the charge keeps coming up on my card. It's recently popped up again as pending. I've emailed them to try and resolve the issue. I don't think I'll be ordering from them any time soon.

Charged cc, never received items and tried to charge my cc again yesterday! Their phone # is out of service, my email was blocked and my tracking number is suddenly non-existent. TOTAL THIEVES!

I ordered the c cream and it never arrived upon. Investigation The phone number doesn't work. There is no location and no way to reach anybody. I seen their ad on facebook and just assumed they were legit, I was wrong.

They continuously charge your card. I had to block them at my bank because they were charging my card $30 every week for some foundation I ordered that was suppose to be $20.

Don't buy once they getting your card number they hit it on continuous charges and no product.These people are thieves. Stay clear.

Ordered a rug on December 2022, the wrong # address (202 instead of 204) in a very small town was my mistake. The rug was returned at the end of December. It is now March 3rd and the latest tracking says "the package is abandoned in LA", are you flippin kidding me? I will never use this company again! STAY AWAY!

I ordered something a month before Christmas and it will not arrive I ordered all my gifts on line and this was the only one that did not arrive!

My coworker and I went to Jill and Jacks on park Blvd after work. It was such a pleasant experience. Morgan was exceptional in helping me find everything I needed to put together a school girl outfit. I am so happy. Thank you Morgan, I'll be back.

I ordered the cutest apron as a gift for my sister on December 8. These items are coming from China. My package got to my post office but they said there was an incorrect address so it was returned to China. It's now February 1. Jack Jill's says I gave them the wrong address to my house. I gave it to them 3 times. I also asked for a refund. All they say is that I should call the post office. Cute apron but not worth the hassle. Very disappointed.

Never received the item that I ordered. Contacted them and I was told that it was at the post office, to call them! I called my post office and they did not have it. Company customer service couldn't even tell me which post office it was at. Will never do business with them again. They got my money and I got nothing. Stay away from them!

Ordered an apron placed on 11/25. Continued to track slow progress of order until 12/12 when it was supposedly sent to a delivery company in LA that would deliver the item. As of 12/26 that is where things stood. No further progress or tracking updates. Emails responded to with vague promises of contacting the delivery company for an update. Have filed a payment dispute with my credit card company. Should have read these reviews before placing my order. Lesson Learned.