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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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For $13.99 I was expecting a whole plethora of content. There's barely any videos! Not to mention that I was just trying to buy the one month subscription and it still charged be for the whole year! Be careful if you sign up.
Easy to use program with funny finished results. Blah, Blah, Blah, seriously? I have to enter at least 100 characters for this to be a legitimate review. OK then... there you go.
We laughed too much! Will use it even more in the future! Hope you make more cards and funnier for the future.
It seems like a good deal but once signed up all the videos are so similar. I could see paying $1 or $2 per video but $18 upfront was not worth it to me.
Such funny stuff to see your mates' faces on these videos, made a few good ones for Valentine's day and who knows what opportunities I'll use this for in the future :)
Love it! More videos more making lips move not necessarily music videos this app is great please add more
Quick and easy
I do not have time to enter 100 characters I do not have time to enter 100 characters I do not have time to enter 100 characters
Can't exactly remember how I stumbled across JibJab, but glad I did. We are in the flower industry and were working long hours leading up to Valentines. This was just what we all needed to take the edge off. We all had a good laugh and made it through a tough week.
I really wanted to make one card but had to become a member and pay for a year. So that cost me $18 USD or $24 CAD and then I discovered that I had to pay even more if I wanted to keep a version of the video card I created. I would cancel right away but there's no money back guarantee so I'm stuck with a membership and a service that I won't use again.
I just have to remember to cancel before I get auto-billed again.
Ok but took forever to line up the mouth, like 7 or 8 tries so that's the reason I have it a 4
*******
You should be able to switch faces several times during a song. It would add a lot to the experience.
I would like to save some of my videos and go back to them, but evidently that is not an option. Otherwise, I do enjoy Jib Jab.
You can make fun videos, cool cards, and have a laugh or two with your friends. Other than that, that's all I can say except having to enter at least 100 characters in this box.
I left email but no one got back to me. Please email me at *******@fcni.org or call *******523. I never intended an annual subscription.
Easy, fun and worth it. I purchased Jib Jab and have had a lot of fun with it. The one suggestion I would make is to have at least some Valentine cards that are not focused so much on romantic love and more to family love ie. Father/daughter grandfather /granddaughter. The romantic cards are fine but don't fit all situations. Thanks
Had a lot of fun as I put my husband and I it was so lovely to dance with him.
He passed away in 2013. Some people may think it's weird. Brilliant.
It was fun and easy to do but some of the stuff you have on this is not family oriented! I would not want my Grand kids to get a hold of this and see some of the sexual videos
I'm not satisfied with my firts experience due some points:
1. The payment instructions are not clear: I tryed the service to download a video and saw that it cost 2
Then I entered my credit number to buy it and some days after I saw that in my bank account I had two chargers, one is for an anual subscription (first new) and the otherone for the video
Now I have a complete susbcription for nothing. I really think that the instructions aren't clear at all and don'y understant why I have to buy a complete subscription for buy a puntual video
2. I have had severall problems to download the video
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

