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JibJab

3.9

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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Not enough content
February 22, 2017

For $13.99 I was expecting a whole plethora of content. There's barely any videos! Not to mention that I was just trying to buy the one month subscription and it still charged be for the whole year! Be careful if you sign up.

Date of experience: February 20, 2017
California
1 review
0 helpful votes
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Crazy fun
February 22, 2017

Easy, for a non tech person. Fun to do. Love it...! I don't have 100 things to say?

Date of experience: February 20, 2017
Ohio
1 review
0 helpful votes
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Downloads
February 22, 2017

Downloads should be included in the price per year. Charging extra should not be the case...

Date of experience: February 20, 2017
Ohio
1 review
0 helpful votes
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Fun Stuff
February 22, 2017

Easy to use program with funny finished results. Blah, Blah, Blah, seriously? I have to enter at least 100 characters for this to be a legitimate review. OK then... there you go.

Date of experience: February 20, 2017
Colombia
1 review
0 helpful votes
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Excellently fun!
February 22, 2017

We laughed too much! Will use it even more in the future! Hope you make more cards and funnier for the future.

Date of experience: February 20, 2017
Canada
1 review
0 helpful votes
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High cost for low returns
February 22, 2017

It seems like a good deal but once signed up all the videos are so similar. I could see paying $1 or $2 per video but $18 upfront was not worth it to me.

Date of experience: February 20, 2017
GB
1 review
0 helpful votes
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Brilliant!
February 22, 2017

Such funny stuff to see your mates' faces on these videos, made a few good ones for Valentine's day and who knows what opportunities I'll use this for in the future :)

Date of experience: February 20, 2017
Washington
2 reviews
0 helpful votes
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More videos
February 22, 2017

Love it! More videos more making lips move not necessarily music videos this app is great please add more

Date of experience: February 20, 2017
Texas
1 review
0 helpful votes
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Jib Jab video (valentines day)
February 22, 2017

Quick and easy
I do not have time to enter 100 characters I do not have time to enter 100 characters I do not have time to enter 100 characters

Date of experience: February 20, 2017
Canada
1 review
0 helpful votes
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Laughed so hard I cried
February 22, 2017

Can't exactly remember how I stumbled across JibJab, but glad I did. We are in the flower industry and were working long hours leading up to Valentines. This was just what we all needed to take the edge off. We all had a good laugh and made it through a tough week.

Date of experience: February 20, 2017
Canada
2 reviews
1 helpful vote
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Expensive for one card
February 22, 2017

I really wanted to make one card but had to become a member and pay for a year. So that cost me $18 USD or $24 CAD and then I discovered that I had to pay even more if I wanted to keep a version of the video card I created. I would cancel right away but there's no money back guarantee so I'm stuck with a membership and a service that I won't use again.

I just have to remember to cancel before I get auto-billed again.

Date of experience: February 20, 2017
Illinois
1 review
0 helpful votes
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Pretty good
February 22, 2017

Ok but took forever to line up the mouth, like 7 or 8 tries so that's the reason I have it a 4
*******

Date of experience: February 20, 2017
Florida
1 review
0 helpful votes
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Exciting for a while.
February 22, 2017

You should be able to switch faces several times during a song. It would add a lot to the experience.

Date of experience: February 20, 2017
India
1 review
0 helpful votes
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Why can't I save my videos?
February 22, 2017

I would like to save some of my videos and go back to them, but evidently that is not an option. Otherwise, I do enjoy Jib Jab.

Date of experience: February 20, 2017
Colorado
1 review
0 helpful votes
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Simple Fun Stuff
February 22, 2017

You can make fun videos, cool cards, and have a laugh or two with your friends. Other than that, that's all I can say except having to enter at least 100 characters in this box.

Date of experience: February 20, 2017
California
1 review
1 helpful vote
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I want to cancel
February 22, 2017

I left email but no one got back to me. Please email me at *******@fcni.org or call *******523. I never intended an annual subscription.

Date of experience: February 20, 2017
Florida
1 review
0 helpful votes
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Happy!
February 22, 2017

Easy, fun and worth it. I purchased Jib Jab and have had a lot of fun with it. The one suggestion I would make is to have at least some Valentine cards that are not focused so much on romantic love and more to family love ie. Father/daughter grandfather /granddaughter. The romantic cards are fine but don't fit all situations. Thanks

Date of experience: February 20, 2017
GB
1 review
0 helpful votes
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Good fun
February 22, 2017

Had a lot of fun as I put my husband and I it was so lovely to dance with him.
He passed away in 2013. Some people may think it's weird. Brilliant.

Date of experience: February 20, 2017
Texas
1 review
0 helpful votes
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Fun
February 22, 2017

It was fun and easy to do but some of the stuff you have on this is not family oriented! I would not want my Grand kids to get a hold of this and see some of the sexual videos

Date of experience: February 20, 2017
Spain
1 review
0 helpful votes
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First experience
February 22, 2017

I'm not satisfied with my firts experience due some points:

1. The payment instructions are not clear: I tryed the service to download a video and saw that it cost 2
Then I entered my credit number to buy it and some days after I saw that in my bank account I had two chargers, one is for an anual subscription (first new) and the otherone for the video
Now I have a complete susbcription for nothing. I really think that the instructions aren't clear at all and don'y understant why I have to buy a complete subscription for buy a puntual video

2. I have had severall problems to download the video

Date of experience: February 20, 2017

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA