Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of JibJab

JibJab

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate JibJab?
grey stargrey stargrey stargrey stargrey star

JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

We monitor reviews for authenticity

NL
1 review
0 helpful votes
Follow Jocelyn H.
Unfollow Jocelyn H.
Share Review
Report Review

Contents of cards...
May 5, 2017

All in all very good, but could be a bit more varied, you tend to use the same images with different voice overs.

Date of experience: May 3, 2017
Florida
1 review
1 helpful vote
Follow Jane A.
Unfollow Jane A.
Share Review
Report Review

Fun times
May 5, 2017

Make your friends and family laugh!
Fun to do and great fun for the soul.
Ideas for all occasions.
Send the gift of laughter. Start with jibjab.

Date of experience: May 3, 2017
New Jersey
1 review
1 helpful vote
Follow Mare S.
Unfollow Mare S.
Share Review
Report Review

FUN
May 5, 2017

FUN FUN FUN FUN FUN FUN FUN FUN FUN FUN FUN FUN FUN FUN FUN FUN FUN FUN FUN FUN FUN FUN FUN FUN FUN FUN FUN FUN FUN FUN FUN FUN FUN FUN

Date of experience: May 3, 2017
GB
1 review
1 helpful vote
Follow Vivien R.
Unfollow Vivien R.
Share Review
Report Review

Funny!
May 5, 2017

Liked the jib jab - very funny!
Great way to send personal greetings to family and friends.
Good value for money.

Date of experience: May 3, 2017
GB
1 review
1 helpful vote
Follow William E.
Unfollow William E.
Share Review
Report Review

Very funny
May 5, 2017

We have created some very funny Birthday ecards for family members. Using our faces our young family of 5 have produced some great video ecards. Really entertaining and it's something a bit different as well.

Date of experience: May 3, 2017
New York
1 review
0 helpful votes
Follow Megan L.
Unfollow Megan L.
Share Review
Report Review

I programmed the app on each friend and the mouth actions did not line up properly. It looked like black boxes above the mouths..

Date of experience: May 3, 2017
GB
1 review
1 helpful vote
Follow Peter B.
Unfollow Peter B.
Share Review
Report Review

Hillarious
May 5, 2017

I have found your site to be very humorous, entertaining and lots of fun making up the creeting cards.
The feed back I have received from all that I sent them to have expressed how funny and impressed they were in receiving them

Date of experience: May 3, 2017
Australia
1 review
1 helpful vote
Follow Bob J.
Unfollow Bob J.
Share Review
Report Review

Hip hip hooray to jib a ray
May 5, 2017

My wife and i are in our 70s and just love this jib jab its just great fun never did we ever think that this sort of thing would be invented in our time just goes
To show how the minds of the world think so hip hip hooray to jib jab

Date of experience: May 3, 2017
New Jersey
1 review
1 helpful vote
Follow Kimberly M.
Unfollow Kimberly M.
Share Review
Report Review

Its really cool I love it
May 5, 2017

I like it is the best way to have fun sending funny things and you have to be a good person in my book to get one of these from me

Date of experience: May 3, 2017
Illinois
3 reviews
0 helpful votes
Follow Missy f.
Unfollow Missy f.
Share Review
Report Review

Love it...
May 5, 2017

It's fun and easy to use! Worth every dime, And my family loves the videos! The only thing I don't like is the fact I have to use 100 characters to review it...

Date of experience: May 3, 2017
Minnesota
1 review
0 helpful votes
Follow Stacey L.
Unfollow Stacey L.
Share Review
Report Review

CANCELLED SUBSCRIPTION!
May 5, 2017

Cancelled subscription the day i subscribed realizing the price was more than specified. Yet still being charged. 2nd month now n still being charged causing me overdrafts

Date of experience: May 3, 2017
France
1 review
1 helpful vote
Follow Bernard C.
Unfollow Bernard C.
Share Review
Report Review

Great concept
May 5, 2017

The JibJab animated cards have always the same positive effect! Excellent but I would like having more new cards since I start having used most of the nice cards.

Date of experience: May 3, 2017
Canada
1 review
1 helpful vote
Follow Jess P.
Unfollow Jess P.
Share Review
Report Review

Awesome app for laughs
May 5, 2017

Great app to share a few laughs with friends and family. This is one of the best app I have used. Always getting new jib jabs.

Date of experience: May 3, 2017
California
2 reviews
1 helpful vote
Follow Linda N.
Unfollow Linda N.
Share Review
Report Review

Great bunch of fun!
May 5, 2017

I've been sending cards to my 10 year old grandson and he is literally rolling on the floor. His mom and dad are close behind him. They definitely brighten the moods of all of us.

Date of experience: May 3, 2017
Australia
1 review
1 helpful vote
Follow Lauren B.
Unfollow Lauren B.
Share Review
Report Review

Birthday happiness
May 5, 2017

Sent a great Jib Jab singing card with faces of family and the birthday recipient and it was loved by all, a lot of fun...

Date of experience: May 3, 2017
GB
1 review
1 helpful vote
Follow Giselle W.
Unfollow Giselle W.
Share Review
Report Review

Good but not great~
May 5, 2017

JibJab needs to add more new 'cards' and also provide for those that don't have 4-6 faces to put in them. Single or double faces would be helpful. It becomes very repetitive as I have seen the same options now for 2 years.

Date of experience: May 3, 2017
Australia
1 review
0 helpful votes
Follow Jon G.
Unfollow Jon G.
Share Review
Report Review

Straight out didn't work!
May 5, 2017

Didn't work at all, didn't work, didn't work didn't work didn't work...

Date of experience: May 3, 2017
GB
1 review
0 helpful votes
Follow Sam E.
Unfollow Sam E.
Share Review
Report Review

Using Jib Jab cards for friends and family always brings a smile. There are cards for all occasions and all ages.

Date of experience: May 3, 2017
California
1 review
0 helpful votes
Follow Rhonda O.
Unfollow Rhonda O.
Share Review
Report Review

It's the most fun!
May 5, 2017

Love having the App. It's easy to access. Maybe have things with other ethnicities. Also you could have colleges and their mascots.

Date of experience: May 2, 2017
Australia
1 review
0 helpful votes
Follow Eloise O.
Unfollow Eloise O.
Share Review
Report Review

Fun
May 5, 2017

This is fun for a while. The novelty does wear off though. I enjoy the videos that feature me and my friends. I would like more features like this one.
Good value for money

Date of experience: May 2, 2017

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA