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Jeulia Reviews Summary
Jeulia has a rating of 3 stars from 6,628 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 3rd among Custom Jewelry sites.
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I LOVE my ring! It is exactly what I wanted. I got the Moissanite ring and it's the perfect size. It does stand up quite a bit from the side but it hasn't caused me any issues. So so beautiful!
This is the perfect ring for me, well anyone i think. It fits prefect. Thank you guys for a wonderful a no worry and safe purchase! I am def going to buy again
Love this company and their rings. They dont tarnish or change your finger. Been wearing mine for 2 yrs now and still shiny and pretty.
I bought these rings from Jeulia, they're all GORGEOUS! I'm so thrilled with them, I will definitely be purchasing more from this company.
My most favourite Jeulia Jewelry ring. I wear my all the time. As lovely as the day I I bought it. So many compliments on it. Amazing quality!
I bought from Jeulia and is a ring I proposed to my fiancé with. She loved it, I love it. What's not to love?
They always sell very legitimate diamonds, nothing that is fake and everything is certified. I got my diamond ring from them and have been happy ever since.
I bought my wedding ring from this company and it was the best ring ever. I love it so much, thank you Jeulia.
Beautiful ring! Absolutely stunning! I love the band i bought. Beautiful products and great customer service.
Had my ring a little over a year, it is still very beautiful, just like new. I love it, will came back for sure.
When I looked I first saw all the five star reviews. If you dig deeper you'll see there once were many bad reviews and they all pretty much say the same thing. Everything is ok unless you want to return your purchase. I'm curious if anyone has successfully returned their purchase and received a refund? They gave me the runaround until it was too late to return.
I ordered from this company in the USA in March this year on the understanding that they would refund if returned I returned the ring the same week as I thought the quality was not worth the money the refused refund and said I agreed to a credit which I did not. I have now got Paypal trying to get the money refunded. Do Not deal with this company if you may require a refund.
Hi Dorothy-I’m really sorry about the bad experience and I understand your frustration. We have investigated your complaint, it seemed that you applied self-return, and the refund method is store credit. Please know that if you want the refund to be issued to your original payment account, you need contact one of Jeulia representatives to get an authorization. We clearly state it on our website, you can click here: https://www.jeulia.com/30-day-return-policy.html to learn more. However, since you're unhappy with the store credit, we will be glad to help you issue the refund to your original account. We won't neglect your requests and will try to give you the best possible service, so please continue to work with our colleague via email - we'll work to resolve whatever inconvenience this has caused you. Thank you!
The ring is gorgeous! I am completely satisfied and will be ordering again! I didnt enjoy having to wait for it to come in the mail but it only took a week.
This ring is just as advertised. Beautiful setting and looks beautiful on!
I've had many of my wedding rings stolen over the years so I only wear them on special occasions. My everyday wedding rings are many of options found here on this website! Not one has let me down yet!
I received my order today, and all I could say was WOW,... the quality is 100 % grade A. The craftsmanship is Superior, not to mention the chain... I'm totally satified.
True Diva # 1
Prefect fit! Absolutely love the ring and the customer service was awesome. I had issues with the post office but they were right on it solving the issue.
I love this ring so much. It is perfect and beautiful. The rose gold is amazing and the stones are stunning. I am so pleased with this purchase and will make other jewelry purchases here in the future.
My rings are absolutely beautiful! Really could not have picked a more perfect ring! I could take a picture but it wont do it any justice. I
Beautiful set. Everything I expected. Thank you guys for the swift deliver of my product. You are the BEST and definitely recommending you to others.
Thank you for your help. I really appreciate that your customer service representative was getting back to me so quickly. I've received the ring, my husband signed for it and forgot to tell me. It's very beautiful, I'm so happy. Many thanks again!
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Affordable luxury Jewelry for Everyone.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Debbie L, we are really sorry for your bad experience. We do offer refund, please click here: https://www.jeulia.com/30-day-return-policy.html to learn more details. So our customer could get a refund definitely, no doubt. Besides, as long as you contact us within 30-day first time, it will not expire, don't worry. Please continue to contact our Customer Satisfaction Team, and we will work to resolve this issue until you're completely satisfied.