Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Jeulia

Jeulia

3.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Jeulia?
grey stargrey stargrey stargrey stargrey star

Jeulia Reviews Summary

Jeulia has a rating of 3 stars from 6,628 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 3rd among Custom Jewelry sites.

service
290
value
275
shipping
288
returns
179
quality
270
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Japan
1 review
0 helpful votes
Follow Yvette C.
Unfollow Yvette C.
Share Review
Report Review

Just got mine 2 days ago and I'm in love with them!

Date of experience: April 26, 2016
Japan
1 review
0 helpful votes
Follow Terrance B.
Unfollow Terrance B.
Share Review
Report Review

Just received the ring I ordered a couple of weeks ago and I love it. Very good quality. Sparkles a lot. Looks expensive.

Date of experience: April 26, 2016
Japan
1 review
0 helpful votes
Follow Nina h.
Unfollow Nina h.
Share Review
Report Review

It's gorgeous I just received mine it's more beautiful in person

Date of experience: April 26, 2016
Japan
1 review
0 helpful votes
Follow Editha B.
Unfollow Editha B.
Share Review
Report Review

I so love this site
April 26, 2016

Never had a issue ordered twice from your site satisfied both times and arrived in a reasonable time

Date of experience: April 26, 2016
Japan
1 review
0 helpful votes
Follow yolanda J.
Unfollow yolanda J.
Share Review
Report Review

Amazing!
April 26, 2016

I just got mine n love it! Plus the size rang is great i have larger fingers n they actually had my size to a perfect fit.

Date of experience: April 26, 2016
Japan
1 review
0 helpful votes
Follow Diane V.
Unfollow Diane V.
Share Review
Report Review

I absolutely love the ring.
April 26, 2016

My husband ordered mine and we got it two weeks later, and I absolutely love it!

Date of experience: April 26, 2016
Japan
1 review
0 helpful votes
Follow Christina A.
Unfollow Christina A.
Share Review
Report Review

Ordered a set last year and absolutely love mine! Year later still same color and gems always sparkle

Date of experience: April 25, 2016
Japan
1 review
0 helpful votes
Follow kylie V.
Unfollow kylie V.
Share Review
Report Review

I just got my ring. It is beautiful. Jeulia kept in touch with me by email until I recieved my package. It took 4.5 days from ordering to get delivered to my door.

Date of experience: April 25, 2016
Japan
1 review
0 helpful votes
Follow Ahlam B.
Unfollow Ahlam B.
Share Review
Report Review

I got my gorgeous ring today!
April 25, 2016

I got my gorgeous ring today! It's so very beautiful and looks like the emerald ring I lost. I love the price and look forward to shopping for some more beautiful rings from Jeulia.

Date of experience: April 25, 2016
California
1 review
0 helpful votes
Follow Shakera H.
Unfollow Shakera H.
Share Review
Report Review

LOVE LOVE
April 22, 2016

The ring shipped much quicker than expected and I got the ring about a week after I placed my order. It is a very dainty ring but very pretty.

Date of experience: April 22, 2016
California
1 review
0 helpful votes
Follow Susan w.
Unfollow Susan w.
Share Review
Report Review

Very accommodating seller.
April 22, 2016

Very accommodating seller. Love the delicate rings!

Date of experience: April 22, 2016
California
1 review
0 helpful votes
Follow Janice F.
Unfollow Janice F.
Share Review
Report Review

I absolutely love my ring.
April 22, 2016

I absolutely love my ring. We got this to be my wedding band, and it matches perfectly with my engagement ring I picked from this shop last fall. It is delicate, gorgeous and perfect! Thank you!

Date of experience: April 22, 2016
South Africa
1 review
3 helpful votes
Follow noloyiso m.
Unfollow noloyiso m.
Share Review
Report Review

I felt cheated
April 21, 2016

I was not happy with the ring, wanted to send it back and this was their response: service <*******@jeulia.co.za>
Apr 19 (2 days ago)

To me
Hello,

Please ship the received ring to the following address. Upon receipt of your return, all items are inspected for signs of wear or damage prior to any refunds (minus any shipping and/or gift packaging charges, if any), please remember to tell us the shipping carrier and the tracking number after you ship it. Thanks in advance.
(First Name) xia
(Last Name) lin
(Address)Shatou Street Yinjian Road 123#
3#Building 1st Floor, Pan Yu District, GuangZhou City
(City): GuangZhou
(Province): Guangdong
(Country): China
(Zip Code): *******
(Tel): *******6431
Just a kind reminding, we will not be responsible if the order encounter customs duty, you should pay for the high customs duty.
Best wishes!
Rose

Date of experience: April 21, 2016
Canada
1 review
1 helpful vote
Follow Khadejah M.
Unfollow Khadejah M.
Share Review
Report Review

Would definitely order again
April 17, 2016

I was extremely pleased with the beautiful ring I ordered. I received it in just a few days. It is good quality, everything I wanted, would definitely order again

Date of experience: April 16, 2016
Canada
1 review
0 helpful votes
Follow Gregorio L.
Unfollow Gregorio L.
Share Review
Report Review

Fast delivery and good service!
April 17, 2016

The item I ordered was as shown online. The representative to whom I spoke was very polite and helpful. My Item arrived within 4 days after ordering. I would definitely order again from this vendor.

Date of experience: April 16, 2016
Canada
1 review
0 helpful votes
Follow Iesha A.
Unfollow Iesha A.
Share Review
Report Review

Great!
April 17, 2016

I purchased a wedding ring, its Princess Cut Created White Sapphire Women's Ring. It is gorgeous, got lots of comments and great price. Customer service was also great. I would definitively recommend this jewelry online store.

Date of experience: April 16, 2016
Canada
1 review
1 helpful vote
Follow Keshia S.
Unfollow Keshia S.
Share Review
Report Review

I purchased a beautiful ring
April 17, 2016

Wonderful customer service and a wonderful ring I purchased. It is all perfect which makes the character of every piece come to life. Will be ordering from again!

Date of experience: April 16, 2016
Canada
1 review
0 helpful votes
Follow Connie P.
Unfollow Connie P.
Share Review
Report Review

Excellent service and beautiful product. Could not be happier with everything and will certainly be doing more business with Jeulia in the future. Thanks!

Date of experience: April 16, 2016
Canada
1 review
1 helpful vote
Follow Howard E.
Unfollow Howard E.
Share Review
Report Review

Customer service was very helpful
April 17, 2016

I had a problem with shipping as the item did not delivery on time. The company quickly responded, and quickly shipped the item and it arrived only two days later the original date. Customer service was very helpful, and resolved the matter in a completely professional manner.

Date of experience: April 16, 2016
Canada
1 review
0 helpful votes
Follow Daniele L.
Unfollow Daniele L.
Share Review
Report Review

Very Happy Purchase Experience
April 17, 2016

I was very hesitant in purchasing a ring online... but after talking to Sandy and her quick response to my questions... put me at ease. I love the ring and the on time delivery. This whole experience has been great, I would recommend purchasing from this store. Best customer service I've seen by far.

Date of experience: April 16, 2016

From the business

Affordable luxury Jewelry for Everyone.


jeulia.com
City of Industry, CA,, United States
+573
See all photos