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Jeulia has a rating of 3 stars from 6,628 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 3rd among Custom Jewelry sites.
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Just got mine 2 days ago and I'm in love with them!
Just received the ring I ordered a couple of weeks ago and I love it. Very good quality. Sparkles a lot. Looks expensive.
It's gorgeous I just received mine it's more beautiful in person
Never had a issue ordered twice from your site satisfied both times and arrived in a reasonable time
I just got mine n love it! Plus the size rang is great i have larger fingers n they actually had my size to a perfect fit.
My husband ordered mine and we got it two weeks later, and I absolutely love it!
Ordered a set last year and absolutely love mine! Year later still same color and gems always sparkle
I just got my ring. It is beautiful. Jeulia kept in touch with me by email until I recieved my package. It took 4.5 days from ordering to get delivered to my door.
I got my gorgeous ring today! It's so very beautiful and looks like the emerald ring I lost. I love the price and look forward to shopping for some more beautiful rings from Jeulia.
The ring shipped much quicker than expected and I got the ring about a week after I placed my order. It is a very dainty ring but very pretty.
Very accommodating seller. Love the delicate rings!
I absolutely love my ring. We got this to be my wedding band, and it matches perfectly with my engagement ring I picked from this shop last fall. It is delicate, gorgeous and perfect! Thank you!
I was not happy with the ring, wanted to send it back and this was their response: service <*******@jeulia.co.za>
Apr 19 (2 days ago)
To me
Hello,
Please ship the received ring to the following address. Upon receipt of your return, all items are inspected for signs of wear or damage prior to any refunds (minus any shipping and/or gift packaging charges, if any), please remember to tell us the shipping carrier and the tracking number after you ship it. Thanks in advance.
(First Name) xia
(Last Name) lin
(Address)Shatou Street Yinjian Road 123#
3#Building 1st Floor, Pan Yu District, GuangZhou City
(City): GuangZhou
(Province): Guangdong
(Country): China
(Zip Code): *******
(Tel): *******6431
Just a kind reminding, we will not be responsible if the order encounter customs duty, you should pay for the high customs duty.
Best wishes!
Rose
I was extremely pleased with the beautiful ring I ordered. I received it in just a few days. It is good quality, everything I wanted, would definitely order again
The item I ordered was as shown online. The representative to whom I spoke was very polite and helpful. My Item arrived within 4 days after ordering. I would definitely order again from this vendor.
I purchased a wedding ring, its Princess Cut Created White Sapphire Women's Ring. It is gorgeous, got lots of comments and great price. Customer service was also great. I would definitively recommend this jewelry online store.
Wonderful customer service and a wonderful ring I purchased. It is all perfect which makes the character of every piece come to life. Will be ordering from again!
Excellent service and beautiful product. Could not be happier with everything and will certainly be doing more business with Jeulia in the future. Thanks!
I had a problem with shipping as the item did not delivery on time. The company quickly responded, and quickly shipped the item and it arrived only two days later the original date. Customer service was very helpful, and resolved the matter in a completely professional manner.
I was very hesitant in purchasing a ring online... but after talking to Sandy and her quick response to my questions... put me at ease. I love the ring and the on time delivery. This whole experience has been great, I would recommend purchasing from this store. Best customer service I've seen by far.
Answer: This site is all scam. Don't order anything from here.
Answer: My wife received in a week, sent back within 24 hours. Their customer service should you choose to call them is unreal either their is no answer or you get someone with English skills like an infant. You can email them as well expect English translated the same way and single word or short one line answers that don't answer your question. When I emailed I got simple answers like" we real sorry you understand" we no able to refund you understand, thank you etc. you wasted your money sorry to say I went thru PayPal to get my 10 bucks.
Answer: Their photography is really good. The product looks awesome in pictures on their site. Way better than what you actually end up receiving. Of course we should know better than to expect high quality for such low prices so again, the old adage remains true. You get what you pay for.
Answer: The California address and contact information appears to be a "front" to make them sound like a legitimate company, but those who have gotten shipping confirmation show they are in fact shipping from China. My husband had money taken out of his account as soon as he purchased something, and thought it was being shipped from California to New Mexico but when he tries to check the status he gets a message that the "order could not be found". Buyer beware!
Answer: I've had mine for about a month. It was rose gold. Almost all of the coloring has worn off and the metal is so soft, it's really banged up and has tons of scratches all over it. When you get the package, they have value listed as $20.00. It's so beyond junk.
Answer: Need to contact the Better Business Bureau and others need to do same and get this place shut down
Answer: DONOT order anything from this company at all
Answer: Im not sure what you are looking for, but there is no gold in their rings, and the stones are inexpensive man-made materials (which, despite their gorgeous photos, have very little sparkle). You can get better quality costume jewelry at almost any regular store for a better price! Besides, if you try to return something, you will NEVER get a refund and will never even get anyone to answer their phone.
Answer: The rhodium plating on your ring should definitely last longer than a year. Although having said that, if the base colour of the silver has a really black colour to it, then you might start to see the silver colour coming through at the base of the ring, before the end of the first year. Normally you should expect the plating to last 2-3 years.
Answer: It took a bit to get mine after my husband kept emailing them till they finally replied. Ordered the skull engagement ring and I must say it was worth the wait it is beautiful. Only down side is it's supposed to be rhodium plated which is supposed to help it with not getting scratches but I bump the bottom of it and it's starting to come off already which is definitely a disappointment. Now you can see the silver peeking through):
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