Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Jeulia

Jeulia

3.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Jeulia?
grey stargrey stargrey stargrey stargrey star

Jeulia Reviews Summary

Jeulia has a rating of 3 stars from 6,628 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 3rd among Custom Jewelry sites.

service
290
value
275
shipping
288
returns
179
quality
270
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Violet C.
Unfollow Violet C.
Share Review
Report Review

Beautiful Ring - Wonderful Service
September 22, 2017

My husband purchased me a butterfly ring for Christmas. It's beautiful and I love butterflies. Unfortunately it was too big. During this time he was going through cancer treatments and my focus was on him more than returning the ring. Several months later he passed. Once I was able to focus on the ring, customer service worked with me and I was able to exchange the ring for the right size and I am wearing it everyday. I am so thankful to have it.

Date of experience: September 20, 2017
Spain
1 review
0 helpful votes
Follow Susana G.
Unfollow Susana G.
Share Review
Report Review

Anillo precioso!
September 22, 2017

Pedí un anillo y estoy encantada con el. Es precioso! Si te mides bien, la talla va perfecta.
El envío muy rápido. Lo único que tuve que pagar a DHL los gastos de aduana.
La atención al cliente buena y Zoe muy amable.

Date of experience: September 20, 2017
New York
1 review
1 helpful vote
Follow Tammy M.
Unfollow Tammy M.
Share Review
Report Review

More than I anticipated
September 22, 2017

I bought my ring as a second wedding set it is very beautiful the blue of the sapphire is a d deep rich blue it Sparkles where it should and I love Sparkle I would recommend everybody order Jeulia I've already ordered another ring and I'm looking at a third

Date of experience: September 19, 2017
Canada
2 reviews
0 helpful votes
Follow Paula O.
Unfollow Paula O.
Share Review
Report Review

Love my new bling!
September 20, 2017

I'm thrilled with my new ring - it's more beautiful in real life! The entire process from ordering to wearing it was smooth & organized. Great customer service :)

Date of experience: September 19, 2017
North Carolina
1 review
1 helpful vote
Follow Leslie J.
Unfollow Leslie J.
Share Review
Report Review

My fiancé bought an engagement ring for me from Jeulia and it is amazing! It was a skull set with a wedding band that can be placed in between the rings on the engagement part. It arrived well packaged and PERFECT! I loved it so much (and showed it off so much) that I even directed a friend to the site and he ordered one for his, now, wife!
Jeulia's site is set up very well. Easy to navigate and to see the beauty of the items! I will suggest it to more people in the future!

Date of experience: September 19, 2017
Nevada
1 review
1 helpful vote
Follow Patricia E.
Unfollow Patricia E.
Share Review
Report Review

Amazing
September 22, 2017

Received my ring with in 4 days of ordering and I am so amazed with its beauty and sparkle. We bought this as a substitute in place of my wedding ring till I can get it re-sized. I am truely not disappointed. It sparkles as much as my wedding ring and the fire sparkle it possess is unbelievable and holds the same brilliance as my colorless diamond. I will be buying from here and in fact have setup an account for future purchases. Pictures do not capture its true beauty.

Date of experience: September 19, 2017
New Mexico
1 review
0 helpful votes
Follow Sherita L.
Unfollow Sherita L.
Share Review
Report Review

The ordering process was smooth. Now, Where is my ring? I have not received my order & tracking number does NOT work.

Date of experience: September 19, 2017
Jeulia J. Jeulia Rep
over a year old

Hi Sherita - We apologize for any inconvenience caused. After checking, the parcel has been delivered successfully. The tracking number is working, to track a parcel please visit here: https://www.ups.com/WebTracking/track?loc=en_us. We have sent you the delivery proof via the ticket, please kindly check your email box. If you have any further questions, please contact us and we are more than happy to help.

New Hampshire
1 review
0 helpful votes
Follow Shelley P.
Unfollow Shelley P.
Share Review
Report Review

I purchased a gorgeous ring from them about 2 months ago... took forever to get here. Wore it 2 weeks, stone falls out. I try to return it, nope... couldn't because I had worn it, but they would gladly fix for free after I paid to ship it back. Fine. Get it back like 3 weeks later... wear it ONE day... stone falls out again. Again I am told to ship it back for repair. After much back & forth, they agreed to refund my shipping charges. Finally receive the ring back the THIRD time, with all these assurances that it will be right this time, better quality, blah blah blah... wore it for 2 weeks, stone falls out. I'm DONE. I have let them know that I will be letting everyone I know not to buy their products... they are poor quality, and their return policy is crap. Never again.

Date of experience: September 19, 2017
Maryland
1 review
0 helpful votes
Follow Jamie G.
Unfollow Jamie G.
Share Review
Report Review

Excellent Value and Service
September 22, 2017

I ordered the ring and expected to recieve it in about a week or so... it arrived in 3 days.
The ring itself is high-quality in construction and appearance, even if some of the details weren't as pronounced in person versus how they appeared in photos.
I'm very satisfied with the product and service, and... my fiance loves her beautiful engagement ring.

Date of experience: September 19, 2017
Ohio
3 reviews
0 helpful votes
Follow Aaron H.
Unfollow Aaron H.
Share Review
Report Review

Ring
May 5, 2021

Absolutely beautiful... I have never seen a more classy and stunning ring. I get compliments every where I go

Date of experience: September 19, 2017
Australia
1 review
0 helpful votes
Follow SHARON W.
Unfollow SHARON W.
Share Review
Report Review

STUNNING...
September 22, 2017

My purchase was a wedding ring & fell in love with it as soon as l saw it. Hoping it was going to look as stunning as in the picture. I wasnt disappointed & it was even more beautiful than l could wish for... Customer service was excellent & it was a speedy shipment. They offered to swap it for another size if l needed to & thankfully l didn't have to.
I would not hesitate to buy from this company again & fully recommend them...

Date of experience: September 19, 2017
Illinois
1 review
0 helpful votes
Follow Anderson W.
Unfollow Anderson W.
Share Review
Report Review

As usual, easy to order a particular product, lots of discounts, and options to provide a quicker delivery window. That type of service can't be beat!

Date of experience: September 19, 2017
Florida
1 review
0 helpful votes
Follow Kristin B.
Unfollow Kristin B.
Share Review
Report Review

My purchase
February 18, 2021

Size was perfect and it looked amazingly real. I will purchase more! It was great for my travel needs so I could leave my family jewelry at home while I travel.

Date of experience: September 18, 2017
Canada
1 review
0 helpful votes
Follow Dayna O.
Unfollow Dayna O.
Share Review
Report Review

Very Satisfied Customer
September 19, 2017

I purchased the ring with the pink round stone last year. It was on sale for an amazing price and it arrived within couple weeks. It is even more beautiful than I expected. I get compliments every time I wear it. As a complimentary gift I received the heart beat necklace. I will definitely purchase from Jeulia Jewelry again.

Date of experience: September 18, 2017
Virginia
1 review
0 helpful votes
Follow maryamm M.
Unfollow maryamm M.
Share Review
Report Review

No sparkle and loose gem
February 18, 2021

My wife wanted to surprise me on HER birthday! My ring lacked luster. Very disappointed, but wanted a ring from this site so bad! If I could send it back I would.

Date of experience: September 18, 2017
Ohio
1 review
0 helpful votes
Follow Manuelo F.
Unfollow Manuelo F.
Share Review
Report Review

This is the second ring I have purchased for my spouse as a gift and when I tell you it's a true jaw dropping show piece! Makes all the friends jealous and want to know where I got it... was it Kay's or Rogers jewelers! Thanks jeulia -signed happy husband! I

I would like to see more larger variety of men's selection.

Date of experience: September 18, 2017
Louisiana
1 review
0 helpful votes
Follow Tana F.
Unfollow Tana F.
Share Review
Report Review

Beautiful product
May 5, 2021

Waited a long time to get a birthstone ring and I'm very pleased. Great quality and detail in the settling.

Date of experience: September 18, 2017
California
1 review
0 helpful votes
Follow Andrea H.
Unfollow Andrea H.
Share Review
Report Review

My most favorite piece of jewelry I own!
September 19, 2017

I am extremely impressed with this company. I found their ad online and checked out their website. I loved what I saw and after reading reviews decided to make a purchase of my own. I had my ordered in just a few days. I couldn't believe how beautiful my ring was in person. The sparkle is stunning and it fit perfectly. I was so impressed that I've already ordered another piece!

Date of experience: September 18, 2017
Texas
1 review
0 helpful votes
Follow William F.
Unfollow William F.
Share Review
Report Review

Ring purchase
September 19, 2017

Great experience, great product! The quality was far better than expected and the stones look amazing.

Date of experience: September 18, 2017
Virginia
2 reviews
0 helpful votes
Follow Tracy C.
Unfollow Tracy C.
Share Review
Report Review

Absolutely love it.
May 5, 2021

This is beautiful and I could not be more pleased. Love the two rings fit together so well. And the stones shine is great

Date of experience: September 18, 2017

From the business

Affordable luxury Jewelry for Everyone.


jeulia.com
City of Industry, CA,, United States
+573
See all photos