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Jeulia

3.0

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Jeulia Reviews Summary

Jeulia has a rating of 3 stars from 6,628 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 3rd among Custom Jewelry sites.

service
290
value
275
shipping
288
returns
179
quality
270
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Beautiful jewelry
August 21, 2020

I ordered a rose gold ring set and it was even more beautiful in person! It arrived quickly and I loved my free mermaid necklace gift with purchase. This will definitely not be my last time buying from Jeulia.

Date of experience: August 18, 2020
GB
1 review
0 helpful votes
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My boyfriend proposed to me yesterday with this ring it's absolutely beautiful so in love with it. They are so beautifully made

Date of experience: August 17, 2020
GB
1 review
0 helpful votes
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I got a bridal set as my old one lost some stones. The set i got is beautiful and stunning. Sizing was exactly as stated when we ordered. Great service from Jeulia too

Date of experience: August 15, 2020
Canada
1 review
0 helpful votes
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It was my first time purchasing a ring from here and i was unsure if I would like it or not. When my order arrived, i was extremely excited and satisfied with my order that i ended up ordering a matching band to go with. The staff at Jeulia have been soo professional about everything from returns and exchanges as well as accepting when they were wrong and rectifying the issue immediately! I will definitely be purchasing from them more often! Thank you JEULIA for outstanding service and excellent quality products! I just wished express(3-4 days) shipping was free and included in orders over $100.
Kirby

Date of experience: August 13, 2020
Saudi Arabia
1 review
2 helpful votes
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I loyal customers of Jeulia since 2015, one of the best companies that I bought via their own site(www.jeulia.com)
I really recommended any new customers to not hesitate when buying from them.
They have a very perfect product and its really one year warranty.
Hope for this company all the best.

Date of experience: August 13, 2020
Nevada
1 review
2 helpful votes
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TRUSTWORTHY
August 14, 2020

It takes patience and trust! I received my pieces that I thought got lost in the mail. Jeulia made sure it reached me. L, and they did. Beautiful pieces added to my account!

Date of experience: August 12, 2020
Florida
2 reviews
2 helpful votes
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The Boss
August 10, 2020

I simply love my ring it was more beautiful than it was displayed his self in his pictures the actual size was mine blowing it's a beautiful piece gorgeous ring heavy and most definitely makes you feel like the boss when you're wearing it thank you for making my birthday gift best gift ever and I simply love it

Date of experience: August 9, 2020
GB
1 review
1 helpful vote
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My Jeulia ring
August 6, 2020

Was great service I will be ordering again and the ring was absolutely beautiful and delivery time was spot on

Date of experience: August 5, 2020
Singapore
1 review
0 helpful votes
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Absolutely gorgeous, arrived in good condition and earlier than I expected. I love it so much thank you Jeulia

Date of experience: August 4, 2020
Mexico
1 review
0 helpful votes
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I loved my ring!
August 4, 2020

I loved my ring! It's BEAUTIFUL, excellent quality of materials and outstanding customer's service, they answered my questions very fast and were very kind

Date of experience: August 3, 2020
Iowa
2 reviews
0 helpful votes
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I married on July 4th anf I bought 2 rings from Jeulia. One for me and one for my husband. They both arrived on time(before expected). They are beautiful and have a good quality.
I'm in love with the whoke process.
I'll be buying more from them.
Thanks!

Date of experience: August 2, 2020
Oregon
1 review
0 helpful votes
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I got my set of rings from my now fiance! They are a very good quality! I was afraid that in real like they will look cheap. But this is not the case at all! I am very happy with my set of wedding rings! Thank you

Date of experience: July 30, 2020
South Africa
1 review
0 helpful votes
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Service
July 31, 2020

I am very sceptical when it comes to huying jewellery off the internet. It never look like the picture... but I have not been disappointed with any of the goods from Jeulia. Awesome is an understatement and the service out.of the books. Thanks again for all that had a share. Alta van den Heever. SOUTH AFRICA

Date of experience: July 29, 2020
Florida
1 review
0 helpful votes
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I ordered an earring and a necklace and they are beautiful. It arrived beautifully packaged and fast. I was amazed at how much it sparkled. Thankyou Jeulia Jewlery for offering a wonderful product

Date of experience: July 26, 2020
Australia
1 review
2 helpful votes
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I placed an order in May.
It Was meant to be a Beautiful Gift to Grandma for her 80th Birthday.
However,
I have Not received my order.
Had continued to seek support via email through Jeulia and kept receiving the same email.
Once I asked for a refund I stopped receiving emails back.
Extremely annoyed, disappointed and can not believe the level of unprofessionalism.

Date of experience: July 20, 2020
Jeulia J. Jeulia Rep
over a year old

Hi, could you please give us your Order No. So we could help you better. We tried to find the order with your name but failed. Our emails are replied within 12-24 hours, please continue to work with our customer service to get the issue solved. If you really did not receive the order, we will surely try every means we could to help. Thanks in advance.

New York
1 review
0 helpful votes
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I brought the ring for my girlfriend n I propose to her n she said yes, I was so happy, she like be the ring too

Date of experience: July 17, 2020
Michigan
1 review
0 helpful votes
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My Name is Roshni Crigler. I Love My Handcraft Wedding Ring I will order some more Rings I'm the future. My Husband surprise me

Date of experience: July 16, 2020
Arizona
1 review
1 helpful vote
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DO NOT ORDER FROM THIS COMPANY. I CUT OFF THE RING TAG NOT THINKING IT WAS A BIG DEAL AND THEY WOULDN'T LET ME RETURN THE RING! They said I could exchange, but no return was possible. All I did was try on the ring and decided I didn't like it. Let my mistake be a warning you.

Date of experience: July 13, 2020
Jeulia J. Jeulia Rep
over a year old

Hi, sorry for any inconvenience that may have caused. According to our return policy, items without size tag is non-refundable because it could not be sold again. The reason it could be exchanged is that we will remake the ring with its material. If for exchange, we could shoulder the fee of this part, but for return, we won't. Hope for your kind understanding. Besides, we have sent a product instruction with the ring to you, it clearly stated " Read before removing the jewelry tag".

Malaysia
1 review
0 helpful votes
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So fast and furious with ordering and delivering process, which is unbelievable Customer service is really helpful too. My ring is so beautiful. I really like how sparkling it looks. Good Job Jeulia.

Date of experience: July 11, 2020
Canada
1 review
0 helpful votes
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Beautiful
July 11, 2020

I seriously love Jeulia there rings are so beautiful definitely gonna order more from them down the road and have best customer service

Date of experience: July 10, 2020

From the business

Affordable luxury Jewelry for Everyone.


jeulia.com
City of Industry, CA,, United States
+573
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