JauceReviews 223

I was happy to receive the component in good condition. The packing was excessive for the component, specifically the size of the box the item was shipped inside. The box could have easily been half the size it was shipped in with sufficient packing to ensure the item was not damaged in shipment. The size of the box, increased the shipping weight and cost significantly. A 11 X 12 X 6 box would have been sufficient to ship the item. The 21 X 16 X 11 box was excessively large, and directly affected the shipping cost.

This is our 2nd shipment handled by Jauce.com. However the first one including a delicate, and rather heavy, vintage turntable. In order to protect the motor bearings and the dust cover, we'd asked for the turntable platter and rubber mat to be packed under the turntable body. The dust cover had been packed separately (and well).

Yes there are handling fees and shipment thru EMS is (much) more expensive than by regular mail. However 1) Jauce.com is open about it (you may calculate an estimate in advance) and 2) we 'd like to pay a little extra to have our goods arrive in good shape. We'd had too many goods bought on eBay arrive with broken parts.

Will use your service again!

Excellent, i like the idea or paying separately for the item and for the shipping
Jauce is very efficient from the deposit to the shipping, even if the deposit system is new for me

There is one only bad point to my eyes: the ¥639 fee for a won auction for an item less than ¥3000, plus the ¥300 bank charges, especially since there are already charges from paypal
This looks somehow too much for me, as it makes the charges a third of the item price
I would have appreciated something more proportional

Happily the service is top notch quality, and i don't regret my purchase

The service and shipping fees are a bit costly but still much better then purchasing from a lot of other online sites which charge even higher for shipping.

I think buyers have to realise that shipping isn't going to come cheap since it's shipping out from Asia to Europe and America. And the service fees are necessary since the proxy site has to pay it's staff and other overheads.

Overall, good proxy site with great customer service.

1. The costs beside the auction price are "remarkeble"
2. The price for packing is extrem
3. The price for shipping ist unbelievable
4. The possibility to use the japanese adress of my relations would hel but you
Don't allow it.(One of my wife*s sisters live in Aichi Ken)
5. The Depotkeeping ist very expensive
But: The offered items sometimes are really good
Never the less I'll continue watching your auctions, but I would not like to click a rate of stars. With best regards from Germany.