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JauceReviews 223

3.5

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Jauce Reviews Summary

Jauce has a rating of 3.5 stars from 223 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jauce most frequently mention great service, perfect condition and fast delivery. Jauce ranks 10th among Auction sites.

service
45
value
42
shipping
45
returns
19
quality
43

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California
1 review
0 helpful votes
Follow Joe H.
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Hello, I still don't get it, that you want to buy abroad like japan that's way far from yours. ( no pun intended)
There are things that you can't find it ( your stuff locally.). You'll find it in japan. But when you do find it, it's a jewel. Get ready to pay to lumpsum of money, you're lucky you found it. But you will be slap with import tax, if its heavy / electronics/ automotive. The freight is costly. Be prepare to pay. It will cost a leg and an arm. Just you to know. Don't be naive. It may ended up double the cost, once it reach your door.
Don't buy, don't look, dont' ever peek at jauce.com. If you're not ready to shell out your hard earned money. Because, it's like gambling, your mind will be drawn every time you're in your PC or laptop. Don't PEEK! THERE. Hard to find stuff, it's there... you've been warned. It's cheap but expensive habit. You have no business there...

Date of experience: May 9, 2021
Germany
1 review
0 helpful votes
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Very good service
March 18, 2021

Great site if you want to order from japan good price and very efficient. Refunded price difference very quick

Date of experience: March 18, 2021
GB
1 review
0 helpful votes
Follow Cyprian K.
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So far I have used Jauce on two seperate occasions to purchase used motorcycle parts. I am UK based and some rarer items can be found on the Japanese auction sites more easily than the UK or Europe.
Both times I have used the service, it has worked seemlessly.
Very easy transactions, with excellent packing and shipping. But, be aware, anything you buy via this option will cost at least twice, to three times as much by the time it gets to you.
This down to currency charges, Jauce handling charges, shipping charges and, if the igoods value is in excess of £135 (I believe that is correct) you will recieve a customs payment request. Which you have to pay before it can be delivered.
So, overall, a very good service - but can get expensive quite quickly.

Date of experience: March 17, 2021
Germany
1 review
2 helpful votes
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Excellent service
March 12, 2021

Jauce does a great and excellent shipping service. The items are very well packed. Shipping from Japan to Europe is fast. Highly recommended!

Date of experience: March 11, 2021
GB
1 review
1 helpful vote
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Headlight
March 7, 2021

This was the only headlight available in the world. I searched everywhere for this model number. First time using this site. Extremely helpful. Delivery was very quick. Item arrived in perfect condition. A very happy customer. Will definitely use again. Thank You.

Date of experience: March 5, 2021
Finland
1 review
0 helpful votes
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My four items were packaged in one medium sized box. I received my box in two days and in immaculate condition. Very impressed :).

Date of experience: March 5, 2021
GB
1 review
0 helpful votes
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Great service and communication. I cannot fault them having received 2 shipments so far.
Perfect - Thanks!

Date of experience: February 27, 2021
NL
1 review
1 helpful vote
Follow Z O.
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This is the best website for buying on Yahoo auction from outside Japan. I have purchased multiple items, they are shipped in perfect packaging. You might think that uploading some cash to your account is risky, it is not. If you are not successful you can refund the cash and they refund you within 48 hours. Best customer experience and better than Buyee!

Date of experience: February 26, 2021
GB
1 review
0 helpful votes
Follow David L.
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Super fast feedback, reliable and quick to use website, accept paypal, clearly laid out fees, first class communication throughout, the ability to consolidate shipping - honestly I can't express how fantastic Jauce have been to deal with. Then the packing of the items - top rate, came completely undamaged. One of the best importing experiences I've had.

Date of experience: February 24, 2021
GB
1 review
0 helpful votes
Follow Chris V.
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Extremely good service
February 20, 2021

Absolutely outstanding service, hassle free. Would recommend to everyone. Really well packaged and arrived to England quickly and safely.

Date of experience: February 18, 2021
GB
1 review
0 helpful votes
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Excellent
February 18, 2021

Very well packed and speedy service to the U. K. The packing and boxing were superb and not huge charges.

Date of experience: February 17, 2021
GB
1 review
0 helpful votes
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Very satisfied with "Jause" they work very professional. I really want to recommend them.
The service taxes could be less.

Date of experience: February 7, 2021
GB
1 review
0 helpful votes
Follow Umar B.
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Excellent service
February 3, 2021

Hi I ordered front grille for my car quick delivery and excellent packaging happy to business again

Date of experience: February 2, 2021
GB
1 review
0 helpful votes
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Delivery to UK
February 2, 2021

Delivered to the UK in perfect condition, communication exemplary and answered any questions in an acceptable timeframe. Excellent

Date of experience: February 1, 2021
GB
1 review
0 helpful votes
Follow Chris H.
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I my view Jauce is the best website to purchase items from Japan, easy to use,
Great customer service and excellent packaging and several methods of shipment.
100% customer orientated well done for your many years of service to me.
Chris in England

Date of experience: January 28, 2021
Hawaii
3 reviews
11 helpful votes
Follow Reubin S.
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They have way to many different fees there are cheaper options out there, and there shipping is terrible to much paper fill that collapses and it makes the package much larger then it needs to be and just cost you more money, items arrived ok but it did not need that much wasteful fill material I will never us there service again there are better options

Date of experience: January 4, 2021
Brazil
1 review
3 helpful votes
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Bad idea
September 21, 2020

Bad idea
Bad idea. Unfortunately in my case Jauce made a huge mistake not sending the invoice correctly as required by DHL and that provoked a serial increase in legal taxes plus additional fees. To solve I have to hire a customs office and pay a lot of costs, what made 5x higher the total bill value. When I asked for help in customer service they deny to make any refunding option and as you are not in Japan, there is nothing you can do except pursue DHL locally to have part of your money back as they accepted the incorrect invoice. A lot of time wasted and also a lot of waste of money. I am still having issues to try to have at least part of my money back.

Please. Do not do it to yourself

Date of experience: September 21, 2020
Illinois
1 review
0 helpful votes
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Great Selection of Items.
September 10, 2020

Jauce has a great selection of hard to find items at great prices.
BTW the fees are not hidden. Just read about them before buying!

Date of experience: September 9, 2020
Singapore
1 review
7 helpful votes
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I do not understand the delay. Poor communication. I was informed my purchase item arrived in 5 Aug. I immediately ordered a shipment paid and deposited by PayPal. Now August 15, no news, no email, no status, nothing to inform of there was a delay. The only thing is "shipment processing" in the status of item page. This is ridiculous. Jauce charges a lot of extra for the services, I expected better service. I am a prompt payer. EBay USA was always reliable and others. This is my first and last time. I had paid almost USD500 in total for a pair of running shoes I expect it to come quick. Caution everyone who wants to try this.

Date of experience: August 14, 2020
New York
1 review
6 helpful votes
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Stay away
August 2, 2020

Do not use this site. They have a ton of extra fees and slam you with shipping costs. Stay away just use Ebay japan or Ebay.

Date of experience: August 1, 2020