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James Free Jewelers Reviews Summary
James Free Jewelers has a rating of 3.9 stars from 516 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with James Free Jewelers most frequently mention and customer service. James Free Jewelers ranks 9th among Engagement Rings sites.
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Won't buy my Maria Tash anywhere else! Customer service is phenomenal!
You are amazing!
Good
Paige has been a great help, both with the initial purchase and my replacement gift!
THANKYOU
Pros: Beautiful 18 kt. Gold strong yet dainty chain
Initial L was the perfect cursive uppercase "L" when you got close up enough to see it
It came with speedy delivery
Cons: The L initial is extremely tiny and thin! Hard to even tell what it is unless you are within a foot distance of it
Very pricey for such a teenie weenie initial L
VERY HELPFUL
Molly is AWESOME! Thank you for your expertise, initiative and patience in making this Christmas purchase happen. The price and service are unmatched on the internet and I will definitely come back to JamesFree for future online jewelry purchases.
Amazing! Paige even sent out a hand written letter which made the experience even more great.
I love my baby cross necklace. It was packaged very nicely and I received it sooner than expected!
Great experience. Excellent customer service. Quality products.
Great customer service and quick shipping! Beautiful jewelry
Abby was wonderful! Extremely pleased with over all shopping experience & received a lovely thank you note from her as well, which was very much appreciated - very classy! Thank you!
The store's customer service rep kept me informed on the progress of my order and when to expect my shipment. I also received a nice discount. Overall I was very pleased with the transaction.
Very smooth. Could use larger selection of merchandise. Overall great experience!
Molly was great! She helped me confirm that the ring could be resized from 6.5 to 5.25.
Wonderful customer service and communication.
Quick and easy online shopping experience. I picked the item up in the store.
Love this store
From the business
We specialize in helping loved ones celebrate joyful moments with unforgettable treasures.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members