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James Free Jewelers Reviews Summary
James Free Jewelers has a rating of 3.9 stars from 516 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with James Free Jewelers most frequently mention and customer service. James Free Jewelers ranks 9th among Engagement Rings sites.
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Had friendly and personal customer service.
I have always had fantastic service with you! Thank you!
Great shopping experience - quick and easy.
Good experience
Superb.
I wanted to get Maria Tash pieces and James Free provided the best price and customer service. I will definitely be a return customer.
Molly and Abby made sure I was taken good care off and I'm so happy with my new earrings.
Molly was so helpful and provided wonderful customer service!
Easiest way to spend money on something beautiful
I absolutely love this mantra earring and I receive so many compliments about it.
My order was on time and beautiful... as always. I love doing business with the folks at James Free.
Very good. The sales person assisted me with a special order and it arrived sooner than expected.
Very good thx
Molly has been extremely helpful with my purchases! She has helped me special order two Maria Tash items and has always been very responsive to my questions. I also very much appreciate the promotions. All of this has made me a frequent repeat customer. Thank you!
I love the ring i got, thank you so much!
Great customer service, Molly is great to work with.
Thank you.
It always a pleasure working with Molly
Always a pleasure to do business with the folks at James Free:)
The most wonderful people I've ever done business with. They are very customer oriented.
I will not shop for jewelry anywhere else!
Easy to find item. Coupon use needs to be better defined.
I like the product BUT the peace symbol came off the chain and trying to get it back on over the loop that is for a shorter look took me 1/2 hour - seriously. You might include instructions of how to get them back together when (and they will) come apart. I had to use a sewing needle to push the chain through - and I bet most people don't have sewing needles any more. Even that was a challenge. You can imagine how thrilled I was getting them back together and as luck would have it I had an appt. To get to so I was not pleased to spend the time grappling with it.
From the business
We specialize in helping loved ones celebrate joyful moments with unforgettable treasures.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members