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James Free Jewelers Reviews Summary
James Free Jewelers has a rating of 3.9 stars from 516 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with James Free Jewelers most frequently mention and customer service. James Free Jewelers ranks 9th among Engagement Rings sites.
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Your team is amazing. Thank you so much for the great service and support. We will definitely do business with your professional team again!
Great prices. Easy ordering online. Customer service was incredible.
Easy to order. Came with 3 year protection for free. Used coupon code for Black Friday!
Professional and friendly
Easy to navigate website with all the jewelry I am looking for! Easy checkout. Great price.
Love the piece I received for a fair price, delivery was sooner than expected!
Excellent quality!
Excellent. They reached out to me to tell me that they would get my gift to me as soon as it was in stock and gift wrapped it for free. Made it in plenty of time.
Luv this place. Great prices. Great people
Easy to shop online and easy to receive over-time payment plan. Make sure you use a computer, not your phone to complete the order.
Used online chat and they sent me a link so I could order the "initial" that I wanted for a necklace. Very fast response and very helpful.
The size is too big. Can I ask for exchange?
Great Black Friday deal!
I am excited for finding what I wanted on black friday
Sent an initial pendant as a gift. She loved it.
This place has a great selection and great prices. However, I was disappointed with the delivery time and they had promised gift wrapping which it was not.
Great experience.
First time shopper
Excellent choices and sales and the best customer service reps! My first choice for online jewelry.
Professional and accommodating. Very friendly people. A+
From the business
We specialize in helping loved ones celebrate joyful moments with unforgettable treasures.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members