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The company has garnered a largely negative reputation among customers, primarily due to significant delays in order fulfillment and poor communication. Many reviews highlight frustrations with unresponsive customer service, leading to feelings of being ignored and concerns about refunds. While a few customers praise the quality of the products received, these positive experiences are overshadowed by widespread complaints regarding the cheap material and print quality. Overall, the sentiment reflects a lack of professionalism and reliability, suggesting potential customers should proceed with caution based on the prevalent issues surrounding service and support.
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I ordered from this website last year. It has been more than 4 months now, no reply, no update, no nothing on my order. I tried all the social medias, but no aswer. I paid 50 euros. Don't buy.
Probably i won't take my money back, but I don't want other people be stole from them.
I ordered the "friggin heck" hoodie. It has been almost two months and no reply, no update, no nothing on my order. They stole from me and took the money i worked hard for and now they just have all of my credit card info just floating around somewhere. My next step will be to contact my debit card company and hopefully get my money back and get a new card as well. Do not buy from this website and avoid it completely. I wish i could give it no stars. They are stealing from people and getting away with it.
Jagy hasn't sent my clothes since over a year now and it's just a scam to run people for they cash and take people tax money and run it up on peoplr
Unfortunately decided to give this site a chance even after reading these reviews. Big mistake. It's been 2 months, no shipping confirmation, and no reply to the email I sent asking about my order. Ripped me off about 50 pounds.
I purchased a hoodie from this company a couple weeks ago and it charged my bank account but never came they are ignoring my calls and emails and I never get any shipping notifications
I won a Cheetos blanket in a giveaway on Instagram in July 2018. A customer service rep emailed me confirming my order with an attached shipping time estimate pdf. I'm quite disapointed that this is a scam but more importantly that I harassed my Instagram followers and told them to like a post so I could get the blanket. However, I am grateful that I never spent any money on this awful company.
Placed an Order a month ago, have not received a shipping notice, all emails to either jagy emails have been unanswered and ignored. I am now requesting a refund and I highly doubt I'll get it. Please stay away from ordering from this company. Highly unprofessional and so frustrating. People work hard for their money and even if your product is late on delivery, some customer service is appreciated.
This is just stealing.
As a French customer, I must say I felt pretty worried while buying clothes on Jagy. Indeed, I really hesitated to order from this company, especially when I read the reviews concerning its doubtful services. Nevertheless, I decided to buy five tee-shirts and five sweaters late November. Four sweaters were delivered three weeks later, and I eventually got the last sweater and the five remaining tee-shirts today (one month after ordering, in other words). As promised on the website, their printing quality is absolutely exceptional and they are particularly soft! I greatly recommend it, though you will certainly not get any of the shipping updates.
I was hesitant to order based on some of the reviews here, but my sweater arrived in less than three weeks and was a better quality than I expected! Excellent product and service!
I ordered a jacket early October, 2018. We are almost in December, no jacket, no reply after 3 emails. I see other people have had the same happen. Tome to contact the Better Business bureau
I ordered a shirt 3 MONTHS AGO! IT STILL has not come! No tracking, no email, no shipping, no delivery, no contact WHATSOEVER! I have tweeted, emailed all their emails more than once, I have tried it all. They took nearly $60 worth of my money. I will never EVER order from this site again and I wouldn't wish this on my worst enemy.
I payed my money and then got no notification of anything. No shipment. No delivery. No refund. I sent about 20 emails over the span of 2 weeks and got NO response from any of their email addresses. PLEASE DONT BUY FROM THEM.
It took about 3 weeks, which was expected, but I just didn't get any shipping updates like I was promised. I was kind of confused, but it was nice when I got them. The sweaters were very soft and look really well. It was nice overall.
ITS SO SOFT. I ordered the 90s water cup sweatshirt and it came in 2 weeks and it's the softest shirt I own lol. I look like a cup when I wear it but I guess that was the point. I tried to take a picture to show how soft it is but it didn't come out clear. It basically feels like a fleece blanket on the inside. I'll be ordering again for sure
Order was received in the time frame that was listed in the description. The sweatshirt is very comfortable and is fitting as expected. I ordered the hashtag blessed sweatshirt. The material feels very durable same as the prints. Overall I am satisfied with my purchase
Amazing shirt quality, fits perfectly. I reccommed sizing up one if you prefer a baggy fit. Everywhere I go people keep asking me where I got my shirt from lol. I will be buying again without a doubt
All the items that I have from jagy are so comfortable and every where I go everyone wants to know where I got them. The Items are well made and the graphics are incredible, shipping was quick and overall experience was excellent. I plan on buying a lot more items.
It's been 3 months and no shipment or communication. They are scamming people out of money. I have emailed and tried to contact several times. Might as well throw your money away.
Never received my order after 3 months, tracking doesn't work, no response from the company and no refund. This company is clearly running a scam. DO NOT BUY!
After 5 weeks, just received sweat shirt I ordered (shipped from China). Quality of shirt and printing is horrible. Do not buy from this site!
I had same experience as other reviewers. I ordered sweatshirt on December 12. Is now January 11th and still haven't received it, but my credit card got charged as soon as I placed the order. I did get some shipping notice that this item was going to be shipped from China. Not sure if this a legitimate website.
Answer: The sweatshirts are made of a cheap, tacky polyester that is manufactured in China. If you're looking for a proper sweater made of a premium material, with respective pricing -- this is not the place to go!
Answer: It depends on the day of the week which you placed your order on! The website indicates the order will not be delivered on the same day given this factor. If you still do not get the clothes you bought in the next few weeks, I think you should try to contact the company. Hope this answer will be helpful!
Answer: Probably not, I placed mine a month before Christmas and it all have not come Nor have I gotten any notifications
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