Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Jagy
1.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Jagy?
grey stargrey stargrey stargrey stargrey star

Jagy Reviews Summary

The company has garnered a largely negative reputation among customers, primarily due to significant delays in order fulfillment and poor communication. Many reviews highlight frustrations with unresponsive customer service, leading to feelings of being ignored and concerns about refunds. While a few customers praise the quality of the products received, these positive experiences are overshadowed by widespread complaints regarding the cheap material and print quality. Overall, the sentiment reflects a lack of professionalism and reliability, suggesting potential customers should proceed with caution based on the prevalent issues surrounding service and support.

This summary is generated by AI, based on text from customer reviews

service
17
value
15
shipping
15
returns
11
quality
14

We monitor reviews for authenticity

Ireland
1 review
2 helpful votes
Follow Laura T.
Unfollow Laura T.
Share Review
Report Review

DON'T BUY
March 23, 2019

I ordered from this website last year. It has been more than 4 months now, no reply, no update, no nothing on my order. I tried all the social medias, but no aswer. I paid 50 euros. Don't buy.
Probably i won't take my money back, but I don't want other people be stole from them.

Date of experience: March 23, 2019
Ohio
1 review
1 helpful vote
Follow kylie k.
Unfollow kylie k.
Share Review
Report Review

I ordered the "friggin heck" hoodie. It has been almost two months and no reply, no update, no nothing on my order. They stole from me and took the money i worked hard for and now they just have all of my credit card info just floating around somewhere. My next step will be to contact my debit card company and hopefully get my money back and get a new card as well. Do not buy from this website and avoid it completely. I wish i could give it no stars. They are stealing from people and getting away with it.

Date of experience: March 10, 2019
Georgia
1 review
0 helpful votes
Follow Caleb G.
Unfollow Caleb G.
Share Review
Report Review

ITS A SCAM
March 8, 2019

Jagy hasn't sent my clothes since over a year now and it's just a scam to run people for they cash and take people tax money and run it up on peoplr

Date of experience: March 7, 2019
GB
1 review
1 helpful vote
Follow Chantine T.
Unfollow Chantine T.
Share Review
Report Review

Order still hasn't come.
February 21, 2019

Unfortunately decided to give this site a chance even after reading these reviews. Big mistake. It's been 2 months, no shipping confirmation, and no reply to the email I sent asking about my order. Ripped me off about 50 pounds.

Date of experience: February 21, 2019
Canada
1 review
0 helpful votes
Follow Mason F.
Unfollow Mason F.
Share Review
Report Review

I purchased a hoodie from this company a couple weeks ago and it charged my bank account but never came they are ignoring my calls and emails and I never get any shipping notifications

Date of experience: February 5, 2019
Canada
1 review
2 helpful votes
Follow Leisel E.
Unfollow Leisel E.
Share Review
Report Review

I won a Cheetos blanket in a giveaway on Instagram in July 2018. A customer service rep emailed me confirming my order with an attached shipping time estimate pdf. I'm quite disapointed that this is a scam but more importantly that I harassed my Instagram followers and told them to like a post so I could get the blanket. However, I am grateful that I never spent any money on this awful company.

Date of experience: January 28, 2019
New York
1 review
2 helpful votes
Follow Neha B.
Unfollow Neha B.
Share Review
Report Review

Placed an Order a month ago, have not received a shipping notice, all emails to either jagy emails have been unanswered and ignored. I am now requesting a refund and I highly doubt I'll get it. Please stay away from ordering from this company. Highly unprofessional and so frustrating. People work hard for their money and even if your product is late on delivery, some customer service is appreciated.

This is just stealing.

Date of experience: January 8, 2019
France
1 review
5 helpful votes
Follow Alexis C.
Unfollow Alexis C.
Share Review
Report Review

Excellent clothes!
December 31, 2018

As a French customer, I must say I felt pretty worried while buying clothes on Jagy. Indeed, I really hesitated to order from this company, especially when I read the reviews concerning its doubtful services. Nevertheless, I decided to buy five tee-shirts and five sweaters late November. Four sweaters were delivered three weeks later, and I eventually got the last sweater and the five remaining tee-shirts today (one month after ordering, in other words). As promised on the website, their printing quality is absolutely exceptional and they are particularly soft! I greatly recommend it, though you will certainly not get any of the shipping updates.

Date of experience: December 31, 2018
Pennsylvania
1 review
2 helpful votes
Follow Susan B.
Unfollow Susan B.
Share Review
Report Review

Exceeded expectations!
December 13, 2018

I was hesitant to order based on some of the reviews here, but my sweater arrived in less than three weeks and was a better quality than I expected! Excellent product and service!

Date of experience: December 12, 2018
Texas
1 review
5 helpful votes
Follow Karen W.
Unfollow Karen W.
Share Review
Report Review

I ordered a jacket early October, 2018. We are almost in December, no jacket, no reply after 3 emails. I see other people have had the same happen. Tome to contact the Better Business bureau

Date of experience: November 28, 2018
Georgia
1 review
5 helpful votes
Follow Artia J.
Unfollow Artia J.
Share Review
Report Review

I ordered a shirt 3 MONTHS AGO! IT STILL has not come! No tracking, no email, no shipping, no delivery, no contact WHATSOEVER! I have tweeted, emailed all their emails more than once, I have tried it all. They took nearly $60 worth of my money. I will never EVER order from this site again and I wouldn't wish this on my worst enemy.

Date of experience: September 18, 2018
Canada
1 review
5 helpful votes
Follow Michael K.
Unfollow Michael K.
Share Review
Report Review

SCAMMERS
August 15, 2018

I payed my money and then got no notification of anything. No shipment. No delivery. No refund. I sent about 20 emails over the span of 2 weeks and got NO response from any of their email addresses. PLEASE DONT BUY FROM THEM.

Date of experience: August 15, 2018
Texas
1 review
3 helpful votes
Follow Lauren H.
Unfollow Lauren H.
Share Review
Report Review

It took about 3 weeks, which was expected, but I just didn't get any shipping updates like I was promised. I was kind of confused, but it was nice when I got them. The sweaters were very soft and look really well. It was nice overall.

Date of experience: August 8, 2018
Virginia
1 review
4 helpful votes
Follow Hailey O.
Unfollow Hailey O.
Share Review
Report Review

ITS SO SOFT. I ordered the 90s water cup sweatshirt and it came in 2 weeks and it's the softest shirt I own lol. I look like a cup when I wear it but I guess that was the point. I tried to take a picture to show how soft it is but it didn't come out clear. It basically feels like a fleece blanket on the inside. I'll be ordering again for sure

Date of experience: July 23, 2018
Washington
1 review
3 helpful votes
Follow koby c.
Unfollow koby c.
Share Review
Report Review

Order was received in the time frame that was listed in the description. The sweatshirt is very comfortable and is fitting as expected. I ordered the hashtag blessed sweatshirt. The material feels very durable same as the prints. Overall I am satisfied with my purchase

Date of experience: June 29, 2018
Virginia
1 review
3 helpful votes
Follow Sierra J.
Unfollow Sierra J.
Share Review
Report Review

Amazing shirt quality, fits perfectly. I reccommed sizing up one if you prefer a baggy fit. Everywhere I go people keep asking me where I got my shirt from lol. I will be buying again without a doubt

Date of experience: June 26, 2018
Oklahoma
1 review
2 helpful votes
Follow Travis J.
Unfollow Travis J.
Share Review
Report Review

All the items that I have from jagy are so comfortable and every where I go everyone wants to know where I got them. The Items are well made and the graphics are incredible, shipping was quick and overall experience was excellent. I plan on buying a lot more items.

Date of experience: June 26, 2018
Washington
1 review
5 helpful votes
Follow hillary s.
Unfollow hillary s.
Share Review
Report Review

It's been 3 months and no shipment or communication. They are scamming people out of money. I have emailed and tried to contact several times. Might as well throw your money away.

Date of experience: February 8, 2018
Canada
1 review
4 helpful votes
Follow Kootenay K.
Unfollow Kootenay K.
Share Review
Report Review

Never received my order after 3 months, tracking doesn't work, no response from the company and no refund. This company is clearly running a scam. DO NOT BUY!

Date of experience: February 6, 2018
Michigan
2 reviews
15 helpful votes
Follow Christine K.
Unfollow Christine K.
Share Review
Report Review

Horrible quality
January 17, 2018
Updated review

After 5 weeks, just received sweat shirt I ordered (shipped from China). Quality of shirt and printing is horrible. Do not buy from this site!

Date of experience: January 17, 2018

Do not order from this website
January 11, 2018
Previous review

I had same experience as other reviewers. I ordered sweatshirt on December 12. Is now January 11th and still haven't received it, but my credit card got charged as soon as I placed the order. I did get some shipping notice that this item was going to be shipped from China. Not sure if this a legitimate website.

Date of experience: January 11, 2018