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Jackpot Candles

3.8

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Jackpot Candles Reviews Summary

The company enjoys a strong reputation for its high-quality candles and bath products, with customers frequently praising the appealing scents and the unique jewelry surprises inside. Many express satisfaction with the overall shopping experience and the fun element these products bring, often highlighting the effectiveness of customer service in addressing issues. However, concerns regarding shipping delays and the perceived need for gratuities have emerged, suggesting room for improvement in logistics and customer communication. Overall, while the product quality fosters customer loyalty, enhancing delivery efficiency could further strengthen the company's standing.

This summary is generated by AI, based on text from customer reviews

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New York
1 review
0 helpful votes
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So fun!
January 21, 2022

So fun! I love the suspense, it's like a game! Regardless you get a fun ring!

Date of experience: January 20, 2022
California
1 review
0 helpful votes
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I ordered these candles for my anniversary well in...
February 20, 2022
Updated review

I ordered these candles for my anniversary well in advance with time to get them before our anniversary. They arrived late despite the fact that I paid for "VIP" ordering. The candles are nice. VIP processing is just a ploy to make you spend more money.

Date of experience: January 20, 2022

I ordered these candles for my anniversary well in...
February 16, 2022
Previous review

I ordered these candles for my anniversary well in advance with time to get them before our anniversary. They still have not arrived. This is unacceptable. Especially since I paid for "VIP" ordering. I would like my money back for this crappy service.

Date of experience: January 16, 2022
South Carolina
1 review
0 helpful votes
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Fast delivery and no issues
January 21, 2022

Fast delivery and no issues. It's going to be a Valentines gift, so I'm looking forward to the reaction!

Date of experience: January 20, 2022
Tennessee
0 reviews
0 helpful votes
Follow Ashley V.
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It's was an amazing experience I got my candle in like 24 hours

Date of experience: January 20, 2022
New York
1 review
0 helpful votes
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Quick and easy..
January 17, 2022

Quick and easy. Found with join. Waiting to see her face when she gets it and wait for the join it brings her

Date of experience: January 17, 2022
Illinois
0 reviews
0 helpful votes
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I got my birthday cake scented candle
January 17, 2022

I got my birthday cake scented candle. The scent is very light, but burns clean. Only lite it 2 times so far. I wish the scent was a little stronger.

Date of experience: January 17, 2022
Delaware
1 review
0 helpful votes
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Easy site to navigate, need to add jewelry for men

Date of experience: January 16, 2022
Texas
0 reviews
0 helpful votes
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Great variety
January 12, 2022

Great variety. Easy shopping. Excited to try for the first time.

Date of experience: January 12, 2022
Wisconsin
1 review
0 helpful votes
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Love the flavors and the excitement of what ring I'll...
January 12, 2022
Updated review

Love the flavors and the excitement of what ring I'll get next. My husband loves them also.

Date of experience: January 12, 2022

Love the candles
January 7, 2022
Previous review

Love the candles

Date of experience: January 6, 2022
North Carolina
1 review
0 helpful votes
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Online ordering was fine received candle in timely...
February 9, 2022
Updated review

Online ordering was fine received candle in timely fashion but will not order another one. Candles have no smell to them at all and not worth my money for a ring.

Date of experience: January 10, 2022

Quick and easy
December 27, 2021
Previous review

Quick and easy

Date of experience: December 27, 2021
Texas
1 review
0 helpful votes
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Very nice selection of candles
January 9, 2022

Very nice selection of candles. Would like to see y'all add votives. Easy site to order from.

Date of experience: January 8, 2022
Arizona
1 review
0 helpful votes
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These are so fun and Great gift ideas! They smell wonderful.

Date of experience: January 8, 2022
Florida
3 reviews
0 helpful votes
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My first purchase, smooth checkout
January 8, 2022

My first purchase, smooth checkout. Fast delivery. The candle smells heavenly and I am enjoying the pretty ring.

Date of experience: January 7, 2022
Utah
1 review
0 helpful votes
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Shopping experience was simple and easy to use. Many different fragrances to choose from.

Date of experience: January 7, 2022
California
1 review
0 helpful votes
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Great so far love the scents of the candles, and the rings. Still don't know what type of metal for the ring is.

Date of experience: January 6, 2022
Pennsylvania
1 review
0 helpful votes
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Super easy and the reviews really helped with my choice. Can't wait to give my daughter her birthday candle

Date of experience: January 6, 2022
New York
1 review
0 helpful votes
Follow Meredith G.
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Burns long and smells really good
January 6, 2022

Burns long and smells really good. I like the surprise factor when it comes to the jewelry. I'm still trying for something worth more than 100 dollars

Date of experience: January 6, 2022
Colorado
1 review
0 helpful votes
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The site is a lil touchy and selected things I didn't want to look at. Other than that it was very easy to complete my order. My order was a couple days late but I got it and it was in good condition.

Date of experience: January 6, 2022
Texas
1 review
0 helpful votes
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Amazing candles I will be ordering from this company again

Date of experience: January 6, 2022
Florida
1 review
0 helpful votes
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Disappointed
February 4, 2022

Sorry but I'm quite disappointed. After hearing such good things about these candles I purchased my own. My biggest issue was the type of wicks they use. Double wicks give off so much soot and the wood wicks are too big that the flame is huge therefore candle burns quicker. The scents werent strong and honestly all smelled the same. Couldn't tell the difference between the bamboo scent and teakwood. Once you blow candle out the smell and smoke from the burnt wicks overpowers any scent that was there. The photo i attached shows how burnt the wick got only after burning about an hour or two. Rings are ok. I'll stick to my $6 candles from Aldis that burn so much better and smell amazing.

+1
Date of experience: January 4, 2022